Everything was working fine up until a few months ago, where i can ring Latvia from Ireland - it just says something like "Cant connect your call. Please try again later". Both on normal and their voi... See more
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Very poor experience. I needed an app for calling Britain from France but it was impossible to place a call. It either wouldn't connect at all or the call would drop within a few moments after connec... See more
I setup Toolani for my parents to keep in touch with me and for 2+ years absolutely no problems until early June when with still approximately £12 credit left they deactivated my account and despite... See more
I have been happily using Toolani for 6 years now to make international calls from home in Canada!!! However, I cannot use Toolani Abroad anymore ....it fails( the application) repeatedly for more th... See more
Company details
- Telecommunications service provider
- Phone and internet services
- Telecommunications Contractor
- Telephone company
About toolani
Information provided by various external sources
Make cheap international calls to over 200 countries with toolani from 1 Cent/minute. Call family and friends abroad and save up to 90%.
toolani does not need any internet connection and the person you call does not need an app and sees your phone number when you call. Just call your international contacts like you would from your phone.
Try it now: your first call is for free!
Contact info
Marxergasse 24/3, 1030, Wien, Austria
- support@toolani.com
- toolani.com
1.4
Bad
6K reviews
Hasn’t replied to negative reviews
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Superior overseas quality!
Easy sign-up...
Easy set-up...
Easy to use...
Easy to adjust...
Excellent sound and voice quality on overseas calls!
17 April 2022
Followed everything
Followed everything. Registered, listed email, and then I added $10.00 thinking it was going to be decent. Well, folks, it is AWFUL.
They list Jamaica as a country they call; however, upon calling my caretaker, as "number" with an area code through NY was assigned. WTH??
I was cut off, Called my neighbor. I was cut off. I started and rebooted both laptop and phone. No luck
SOOOOOO - - - -avoid avoid. They have NO customer service other than an email. Gee, I don't walk around able to pull up my email at a moments notice.
Very disgusted. It is just as bad as Google V where 3 of us spent 1 hour each looking on how to add credit. No luck.
I can not vote for this company. RUN.
14 April 2022
Unprompted review
You are supposed to charge less than 10…
You are supposed to charge less than 10 cents a minute to Spain (mobile), bit in really you charge way more. I already unistalled your app. Thank you.
11 April 2022
Reply from toolani
Hello,
please send me an email to david.west@toolani.com so I can check your account and the charges. I'm sure we can clarify any misunderstanding!
I'm looking forward to hearing from you.
Kind regards, David West
Very good service!
10 April 2022
Excellent service
The service is excellent - works really well. Quite straightforward and on the whole good value for money.
4 April 2022
l love Toolani because its reasonable…
l love Toolani because its reasonable and reliable. Thanks
1 April 2022
Good service
1 April 2022
Do not subscribe
I wrote a review a few weeks ago in absolute desperation. Following that review the company contacted me and said they would sort the problem out. It did not. I sent them photo evidence from my iphone of successive failures to connect. I now have an even bigger pile of evidence that the service simply does not work and is not fit for purpose. My conclusion is if you subscribe you will be wasting your money in sheer frustration..
28 March 2022
Unprompted review
Disappointing as feel no support
I did sent an request to ask why my card cannot connect to Hong Kong calls on 25.3.2022, no one contact me even at the time of writing. I have checked all the details to be correct as I did use the call card to make calls before. I still have the credit in my card.
Very disappointing.....
28 March 2022
Reply from toolani
Hello Amy,
thank you for your review. We have already sent you an answer to your request. Also check your spam filter, if you haven't received the message yet. Please contact me again, if you still notice any issues or if you need further help. I'd be very happy to assist.
Kind regards, David West (david.west@toolani.com)
Crystal clear connection
Crystal clear connection. I recommend the company's services. It's great value and great quality.
25 March 2022
Perfect service.
22 March 2022
Quite often service is unavailable
Quite often service is unavailable. When I tried to make a call on mobile number the person could not hear me.
21 March 2022
Reply from toolani
Thank you for your review. Please send us an email to david.west@toolani.com and tell me the specific mobile number you are having issues with. I'm sure we can swiftly sort this out. Kind regards, David West
Fake scam doesn’t work just want to…
Fake scam doesn’t work just want to take your money don’t use beware scammers at work
14 March 2022
Unprompted review
Reply from toolani
Hello, first of all I'd like to assure you, that we are not a scam at all. Please send me an email with the details of your problem to david.west@toolani.com so I can check this for you. I'm sure that we can find a suitable solution for you.
I'm looking forward to hearing from you.
Kind regards, David West
Super happy with the app
I used the app to call abroad. Previously I paid 30 euros for these calls to Australia and this time nothing, I wish I had heard of this app sooner. This is a sincere review and I love that app for saving me that money! Call went through very well and I could hear the other person well throughout that long call!
9 March 2022
Unprompted review
Enjoy this App have it couple months so…
Enjoy this App have it couple months so far NO PROBLEM 🙌
6 March 2022
Excellent service!
5 March 2022
Generally happy with the card ...
Generally happy with the card .... my only complaint is that there is usually a bit if a time delay ... so we can speak over the top of one another when I call Canada.... otherwise fine.
2 March 2022
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