The items arrived quickly and well packaged. On inspection the fixings where poor, so I emailed as soon as possible. This was a manufacturing issue, not ToolBuyer. I got a polite reply from Kevin rega... See more
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See what reviewers are saying
After ordering a 3D printed part to replace the broken hinge on my Joseph Joseph bin, I wasn't sure it was quite the right fit. So I emailed the company and was pleasantly surprised that, after a... See more
I have incorrect bits in the two kits & missing instructions in one for a pulley extractor, I have left voice messages as the phone goes to answer phone & emailed my complaint with pictures on both... See more
Ordered a clamp, given estimated delivery of 15/6, still not arrived. They replied to my 1st email chasing item, nothing since, no goods, no contact, no refund! Onbuy have contacted 3x no reply! Diab... See more
Company details
Written by the company
ToolBuyer.co.uk is a trusted UK tool supplier offering over 8,000 quality products for trade professionals and DIY users. Operated by First Point Midlands Ltd, we stock leading brands such as Neilsen Tools, Silverline and more — all at competitive prices. Our range includes hand tools, power tool accessories, automotive, plumbing, and workshop essentials, with fast UK delivery options and reliable customer service. Every order is carefully packed and dispatched from our UK warehouse, ensuring customers receive great value and dependable quality. With thousands of verified sales and positive reviews across eBay and our website, ToolBuyer has become a go-to choice for mechanics, engineers, and home users alike. We pride ourselves on honest pricing, fast shipping, and excellent after-sales support. Visit www.toolbuyer.co.uk to explore our full range and see why so many customers trust ToolBuyer for their tools.
Contact info
52A Lichfield Road, WS8 6HT, Walsall, United Kingdom
- 0333 5333 400
- sales@toolbuyer.co.uk
- toolbuyer.co.uk
3.9
Great
107 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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great to deal with
great to deal with, nothing was too much trouble.
will be buying again from Toolbuyer
20 March 2024
Unprompted review
No item, no response - avoid
Item was ordered 25/9/23 - never arrived and no response to my several emails spread over the months since asking about this order status
25 September 2023
Unprompted review
No delivery, no refund, no contact!!!!
Ordered a clamp, given estimated delivery of 15/6, still not arrived. They replied to my 1st email chasing item, nothing since, no goods, no contact, no refund! Onbuy have contacted 3x no reply! Diabolical from start to finish!
15 June 2023
Unprompted review
did not get what I ordered
ordered an item....received something completely different....initially appeared helpful, but after providing all the proofs of purchase they asked for, they stopped communicating with me. Will never order anything from these fools again.
24 February 2022
Unprompted review
Didnt recieve item's
Didnt recieve item's, tried ringing numerous times,only email then fobbed off and ignored.
7 December 2021
Unprompted review
Do not shop here
Ordered from this website, seemed legit good price. Paid for next day, received a confirmation email then heard nothing. No response on live chat, email, online form or phone. Thankfully I have paid with PayPal so have opened a claim but a lot of stress and hassle. Appears fraudulent, I would not recommend.
17 September 2021
Unprompted review
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