TopCashback Australia Reviews 273

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and the value for money, highlighting that the service is straightforward and genuinely rewarding. Many appreciate the seamless cashback experience, with funds being returned from everyday purchases, and the website is often described as user-friendly and efficient. People also value the absence of withdrawal minimums, allowing them to cash out whenever they choose. However, some people were dissatisfied with the payment and refund processes. A few users reported issues with cashback not tracking or not receiving advertised cashback promotions. There were also instances where payouts took a long time or were declined for unknown reasons, leading to frustration for some customers.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise the easy and fast payout... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, simple, and seamless.... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of navigation and use. Many... See more

Refund

Consumers find refund experiences to be ambiguous. Many reviewers appreciate receiving money back on... See more

Value for money

Users describe positive interactions with value for money. Many customers find it an easy way to earn... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TopCashback is my go-to for cashback savings. Their rates are consistently higher than competitors, and they even beat others by 1% if you submit a claim. I’ve saved hundreds just by clicking throug... See more

Rated 5 out of 5 stars

This has been an easy way to get a little back from my usual spending - it's great that there's no restrictions on the amount you can withdraw once the cash has been verified. So far the experience ha... See more

Rated 5 out of 5 stars

Great way to passively earn some extra cash. It can take a while for funds to be payable, but still a great deal for being able to get something from purchases made simply by clicking thorough via t... See more

Rated 5 out of 5 stars

I have been using TopCashback for savings for more than a year and have had a great experience always. Only once I have had an issue wherein I didn’t read the terms well enough but the representative... See more


Company details

  1. Cashback provider

Written by the company

Over 22 million people worldwide are already saving with TopCashback. That is why we have set ourselves the goal of bringing you the best cashback rates in Australia so that you can save money when shopping online. Earning cashback is easy. Simply sign in (or join), search for your favourite merchant and click through to their website. That's it! From there you can shop as normal on their website.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Topcashback is the Best

I been using Topcashback for a year now i had no issues with tracking of purchases like other cashback places & the website is easy to use I'm very happy so far well done Topcashback.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Best of all the "Cash Back" Businesses

Have been using TopCashback for a while now and have found them to be the leader in their domain. There browser widget works better than the others and, on the times, I have had to contact them, they have been very helpful and resolved my issue very promptly. Keep up the good work.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Good support

Their cashback rates are generally good. As with other cashaback companies I've used, there has been the occasional issue with tracking or with a lower amount than expected, but their support has been very quick, understanding and responsive, and they've always sorted it out.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Seamless cashback service

Have enjoyed pretty seamless cashback experience with TopCashBack since joining. They appear to have some of the highest rates amongst their competitors, and so far I haven't had any issues with missed tracking. Easy to use service, great website and web extension. Highly recommend.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Best platform and service

I have been using TopCashback for savings for more than a year and have had a great experience always. Only once I have had an issue wherein I didn’t read the terms well enough but the representative helped me sort the issue very promptly by going above and beyond. TopCashback has won my loyalty for their friendly and amazing service.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

TopCashback Delivers Excellent Value and Consistency

TopCashback is my go-to for cashback savings. Their rates are consistently higher than competitors, and they even beat others by 1% if you submit a claim. I’ve saved hundreds just by clicking through them before I shop.

Customer service has been great whenever I’ve needed help, and cashback tracks reliably if you follow the listed terms. Sometimes there’s a wait, but it’s worth it. Highly recommended for smart shoppers!

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Scammer

Wish I could give a negative five stars.
They closed my account without any notification. Told me duplicate account, only when I asked. No evidence or any explanation. Lost $40.

14 April 2025
Unprompted review
TopCashback Australia logo

Reply from TopCashback Australia

Hi Knox,
Thank you for reaching out. We’re sorry to hear about your experience. Account closures related to duplicate accounts follow our policy guidelines, but we apologize if the communication around this was unclear.
It is however unusual for an account to be closed without prior notification, and we take concerns like this very seriously. If you’d like us to review this matter further, please reach out to us at contact@topcashback.com.au with your account details. We would be happy to take another look and assist you.

Thank you for bringing this to our attention.

Best regards,
TopCashback Support.

Rated 5 out of 5 stars

Great site; Amazing support when required

I have been with TCB for a couple of years now and never had a negative experience. As with all CB sites - read the rules and terms. I've cashed out quite a bit over my time. I have also had amazing and timely responses from anyone I have had to contact via support.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!

My experience with TCB Australia have improved tremendously in recent times. I am often on OzBargain and they have a customer service rep, username "Tightarse" on OzBargain. I had some issues with a merchant incorrectly declining some transactions. He has been very helpful and followed up over the last few months to ensure I received the payout correctly. I would highly recommend anyone to consider using Topcashback, some return for shopping online is always a bonus!

25 March 2025
Unprompted review
Rated 4 out of 5 stars

TA is the best!

Excellent customer service from tightarse, the OzBargain representative. They also offer a Highest Cashback Guarantee to maximise your cashback.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

TopCashback can be a bit slow with Temu but it's a legitimate site and I got my money

TopCashback is a legitimate website and while some delays existed, this is the same for every cashback site out there.
Temu seems to have more issues than other cashbacks but I don't think this is a fault of TopCashback.
I had some delays getting my money but reaching out to the store representative from Ozbargain resolved the issue within 48 hours.

19 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look