Top Gear Mobility Reviews 

4,239
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 189 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall quality and reliability. Customers frequently highlight the professional, friendly staff who deliver exceptional assistance, ensuring seamless airport handovers and prompt transfers without any unnecessary waiting or stress. Travelers enthusiastically appreciate the incredible value of competitive prices that include comprehensive insurance coverage, additional drivers, and completely transparent terms without any hidden fees. Some reviewers were not happy with minor vehicle model discrepancies upon delivery, unexpected fuel policy charges, and occasional fleet quality inconsistencies. A few people also mentioned experiencing less satisfactory service moments when vehicle standards or rental conditions did not fully meet expectations.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, friendly, and efficient experiences with seamless... See more

Staff

People report positive experiences with staff, highlighting exceptional, quick, and friendly service from all... See more

Price

Users describe positive interactions with price, noting competitive rates that include full coverage and... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles are practically... See more

Quality

Customers had positive experiences with quality, expressing delight as reviewers frequently shared that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with TopGear Mobility in Alicante was simply outstanding— honestly, the best we’ve had with any car rental company. What sets them apart? No deposit, no credit card required—you just pa... See more

Company replied

Rated 5 out of 5 stars

The car arrived quickly, as ordered online. The service was friendly and spoke excellent English and Spanish. After the rental period, I returned the keys and the car, and the matter was resolved with... See more

Company replied

Rated 5 out of 5 stars

Great experience from start to finish, very smooth, good price with everything included. They don't try to fleece you with large deposits, excess, damage etc like most other companies. Highly recommen... See more

Company replied

Rated 5 out of 5 stars

Easy online booking system. Good selection of vehicles to choose from at reasonable prices. Excellent customer service team.Direct telephone service for pickup / drop off times. We would highly recom... See more

Company replied


Company details

  1. Car rental company

Written by the company

Car rentals and parking services at Alicante and Palma airport. Our goal is to provide a high quality customer service, with a Meet & Greet service at Alicante airport arrivals terminal and fast shuttle service at Mallorca airport. We always do our best to improve your experience and to make our customer service unbeatable. We make everything easy upon arrival. We also offer other services and extras to complete your car rental booking. You have the same-same fuel option, so just return your vehicle with the same level it was collected. Then we offer unlimited kilometers in all rentals and the possibility to add child seats (subject to availability and with an extra cost). Alquiler de coches y parking en los aeropuertos de Alicante y Mallorca. Servicio cercano y de calidad por y para los clientes. Entregamos los coches en la terminal de llegadas del aeropuerto de Alicante y contamos con un rápido servicio de shuttle en el aeropuerto de Mallorca. Siempre damos lo mejor de nosotros para que nuestro servicio de atención al cliente sea impecable, y lo hacemos todo fácil hasta la recogida del coche. También ofrecemos una serie de extras para completar el alquiler, cobertura completa en todos los alquileres y kilometraje ilimitado.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,239)

291 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What you see is what you get

It is like they tell it is! Online you arrange and pay it like you want, and that is exactly how you get it at arrival. No story about extra insurance: halleluja! Would definitely book there again.

22 December 2025
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Reply from Top Gear Mobility

Thank you for such a great review! We really appreciate you highlighting our transparency We’d be delighted to welcome you back again next time!

Rated 5 out of 5 stars

Great service

Great service! Quick pick up and drop off outside the terminal. Highly recommend

19 December 2025
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Reply from Top Gear Mobility

Thank you for the great feedback! hanks for the recommendation, and we hope to see you again on your next trip!

Rated 5 out of 5 stars

Friendly and punctual

Friendly and punctual. It's simple to make a reservation if you can find the website with Google.

8 December 2025
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Reply from Top Gear Mobility

Thank you for your feedback! We’re happy to hear you found our team friendly and punctual, and that the reservation process was simple. We appreciate your comment and hope to welcome you again soon.

Rated 5 out of 5 stars

good experience

everything went well and staff are very friendly

12 December 2025
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Reply from Top Gear Mobility

Thank you for your kind review! We’re glad to hear everything went well and that our staff made a friendly impression. We hope to see you again soon!

Rated 4 out of 5 stars

Easy to book

Easy to book. Quick service at the airport.

10 December 2025
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Reply from Top Gear Mobility

Thank you for your review! We’re glad to hear the booking was easy and the service at the airport was quick. We look forward to welcoming you again on your next trip.

Rated 5 out of 5 stars

Simple and fast

Simple, fast delivery and return of the car. Car was clean and new. The price included the full coverage and second driver. Worth every cent paid above those cheap rentals that are later not returning your deposit or are claiming you damaged the car….

7 December 2025
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Reply from Top Gear Mobility

Thank you for taking the time to share such a detailed review! Transparency and peace of mind are very important to us, so it’s great to know you valued the full coverage, second driver, and no-nonsense pricing. We truly appreciate your trust and look forward to welcoming you back again.

Rated 5 out of 5 stars

Great service

Very good cars at reasonable prices, delivered to the airport by very friendly people easy hand overhand return

9 December 2025
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Reply from Top Gear Mobility

Thank you for your great review! We’re happy to hear you liked our cars, found the prices reasonable, and enjoyed the friendly service at the airport. We hope to see you again soon!

Rated 5 out of 5 stars

perfect service

perfect service, good price , fast and easy.
no problems
that's what I like

3 December 2025
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Reply from Top Gear Mobility

Thank you for your great feedback! We’re glad to hear you enjoyed the service. We hope to see you again soon!

Rated 5 out of 5 stars

I recommend it

I recommend it, I used it for the second time, first in Majorca and now in Alicante. The car is brand new and clean, great service

4 December 2025
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Reply from Top Gear Mobility

Thank you so much for your recommendation! It’s wonderful to hear that your second experience with us was just as positive. We’re glad you enjoyed a brand-new, clean car and great service. Looking forward to welcoming you again on your next trip!

Rated 5 out of 5 stars

Excellent service

Excellent service: car was immediately available when we walked out of the airport building. The car was a larger model than expected en very clean. The return also went smoothly. We will certainly book again with Top Gear.

8 December 2025
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Reply from Top Gear Mobility

Thank you for your wonderful feedback! It’s great to hear that your car was ready the moment you stepped outside and that the upgrade and cleanliness met your expectations. We’re also glad the return was just as smooth. We truly appreciate your trust and look forward to welcoming you back to TopGear on your next trip!

Rated 5 out of 5 stars

Everything OK!

Reservation was easy. Car was ready at arrival at the airport and no problems by bringing back the car after our holiday. Also people available who speak dutch

6 December 2025
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Reply from Top Gear Mobility

Thank you for sharing your experience! It's great to know our Dutch-speaking team members could help you. We appreciate your trust and hope to welcome you again on your next trip!

Rated 5 out of 5 stars

Easy booking. Full insurance. No worries… good service.

Easy booking, no hidden rules, good service

2 December 2025
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Reply from Top Gear Mobility

Thank you for your feedback! We're happy to hear the booking process was easy and everything was clear and straightforward. Great to know you enjoyed the service as well. We look forward to assisting you again soon!

Rated 5 out of 5 stars

Absolutely love this company !

Absolutely love this company !!
Extremely reliable, extremely friendly and extremely excellent overall service. Not once has this company let me down. Good communication, before, during and after our car hire. I absolutely love that the price they say is the price they charge, NO hidden fees or excess etc. The car hire package : from choosing/booking the car, collecting/returning the car, FULL insurance, free 2nd driver, unlimited km and the cleanliness & condition of their cars - just makes this company ⭐️⭐️⭐️⭐️⭐️ !!

20 November 2025
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Reply from Top Gear Mobility

Thank you so much for your feedback! We’re truly happy to hear that our reliability, transparency and service made such a positive impression. We look forward to being part of your future travels again.

Rated 5 out of 5 stars

Very good service and no surprises

From the booking, the delivery, the use and the return of the car, everything was good organised with friendly staff. And very important: no financial surprises. Everything was included in the price which was agreed.

28 November 2025
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Reply from Top Gear Mobility

Thank you for your wonderful feedback! We’re delighted to hear that everything, from booking to return, went smoothly and that you appreciated our transparent pricing and friendly staff. We look forward to welcoming you again!

Rated 5 out of 5 stars

Everything worked perfectly this time…

Everything worked perfectly this time as well. Super service and friendly staff.

28 November 2025
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Reply from Top Gear Mobility

Thank you for taking the time to share this. We’re really happy to hear everything worked perfectly and that you enjoyed our service and team. We truly appreciate your continued trust and look forward to seeing you next time!

Rated 5 out of 5 stars

Regular customer

Regular customer. No problem changing dates on this occasion. Very helpful.

28 November 2025
Top Gear Mobility logo

Reply from Top Gear Mobility

Thank you for being a loyal customer and for your kind words. We’re glad we could assist with the date change and make things easy for you. We really appreciate your continued trust and look forward to supporting you again soon.

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