Tourism Tickets Reviews 

42
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Amazing. Second time touring the USS Midway and still don’t feel that I had enough time to explore everything. Love the retired service men who volunteer to give the yours. Their stories and explanati... See more

Rated 1 out of 5 stars

I was going to visit with my son Georgia Aquarium for his birthday. I was in a hurry , typed Georgian Aquarium in a search and I thought I’ve got official Website , but turned out to be this terribl... See more

Rated 5 out of 5 stars

An amazing must-do trip if you’re staying in Jasper. The views are just stunning and it’s well worth the effort to walk up to the summit if you’re able. There’s two ways, one steeper than the other. H... See more

Rated 5 out of 5 stars

Everyone that works and volunteers at Stonehenge is amazing. They are knowledgeable and want you to have the best experience. We had issues with the parking app but the employees were so helpful and... See more

Company replied

Company details

  1. Event ticket seller
  2. also in
  3. Cruise Travel Agency
  4. Travel agent

Written by the company

Tourism Tickets is an independent online ticket seller for museums, attractions, tours and experiences in cities across Europe, North America, Australia and the Middle East. Our websites include tourism-tickets.com and city sites for Rome, Paris, London, New York and more, all operated by City Events LLC, a company registered in Delaware, USA. We are an independent seller, not the official website of the venues we sell tickets for, and we are not affiliated with them unless a page says so. Prices can be different from those on a venue's official website. How it works: choose your date and time, pay online and receive your ticket details by email. Before you pay, each ticket page shows what is included, how to use your ticket and the cancellation conditions, which depend on the product. Need help? Contact our support team through the Help Center on any of our websites and include your order number so we can find your booking quickly. We read every review. If something went wrong, tell us here and we will reply with the next steps.


Contact info

3.5

Average

TrustScore 3.5 out of 5

42 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(42)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing. Second time touring the USS Midway and still don’t feel that I had enough time to explore everything. Love the retired service men who volunteer to give the yours. Their stories and explanations are priceless. Also love the headsets and the explanation of various items onboard, typically from a voice of a crewman with some personal story behind it. Unlike any other museum I have ever visited. Highly recommend it!

4 October 2026
Unprompted review
Rated 1 out of 5 stars

Please make sure don’t purchase tickets from them

I was going to visit with my son Georgia Aquarium for his birthday. I was in a hurry , typed Georgian Aquarium in a search and I thought I’ve got official Website , but turned out to be this terrible website presenting like official website as pop up first in a search
Anyway the night before going to Aquarium I’ve got cold and called the office of Aquarium and then I realized I’ve purchased from them . I’ve contacted their office but they refused to refund or make credit for future purchase . Very disappointed. I make sure I block them

4 October 2026
Unprompted review
Rated 5 out of 5 stars

An amazing must-do trip if you’re…

An amazing must-do trip if you’re staying in Jasper. The views are just stunning and it’s well worth the effort to walk up to the summit if you’re able. There’s two ways, one steeper than the other. Highly recommend a meal/drink in the cafe afterwards to see more amazing views

16 September 2026
Unprompted review
Rated 1 out of 5 stars

This is a complete ripoff

This is a complete ripoff. This company wouldn't let me cancel my tickets within minutes of making the purchase. My family decided not to go to the aquarium after I purchased the tickets due to a family emergency. It wasn't even 5 minutes after that I tried to cancel and was denied. WHATEVER YOU DO, DO NOT USE THIS COMPANY. The tickets were higher than just going to the aquarium, but I was willing to pay that price. I got a call about a family member getting sick and eventually dying yesterday. I canceled the tickets to go to the hospital not even 5 minutes after I purchased it. Now I have to pay for tickets I didn't even use. This company is complete trash and I will NEVER use them again. I couldn't be more disgusted!

6 September 2026
Unprompted review
Tourism Tickets logo

Reply from Tourism Tickets

Hi Eddie, we are truly sorry to hear about what happened and, most importantly, about your loss. We completely understand how upsetting this situation must have been for you and your family.

We would really appreciate the opportunity to look into your case and see how we can assist. Please contact us at support@tourism-tickets.com and mention this reference number 22152558 so our team can locate your booking and review the situation with you.

Our sincere condolences to you and your family during this difficult time.

Rated 5 out of 5 stars

A Raging, Agonizing Reminder of an Unforgivable Evil

Returning to NY after 25 years, stepping into this museum unleashes a searing agony and burning anger all over again. The exhibits capture every true, devastating moment of that horrific day through raw materials and pictures from the ruins. It doesn't sugarcoat the unvarnished truth, exposing the sheer evil and the ruthless ideology that drove those monsters to tear down the city and inflict this unforgivable tragedy.

22 August 2026
Unprompted review
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Reply from Tourism Tickets

Hi Rupert,

Thank you for sharing your experience and for taking the time to reflect on such a powerful visit.

We understand that the exhibits can be deeply emotional and confronting, especially when they bring such difficult moments from history to life.

We appreciate your thoughtful perspective and hope the experience gave you a meaningful opportunity to reflect and remember.

Rated 5 out of 5 stars

Incredible Rodin sculptures in a beautiful setting

An incredible Rodin sculptures collection, beautiful paintings a superb environment! Plus good salads and nice staff. Highly recommended!

28 August 2026
Unprompted review
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Reply from Tourism Tickets

Hi Jérôme,

Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the Rodin sculptures, the beautiful paintings, and the atmosphere. It's also great to know that you had a pleasant experience with our staff.

We truly appreciate your recommendation!

Rated 5 out of 5 stars

Amazing employees and volunteers

Everyone that works and volunteers at Stonehenge is amazing. They are knowledgeable and want you to have the best experience. We had issues with the parking app but the employees were so helpful and told us just to pay at the ticket booth. Stonehenge was so much more than a bunch of rocks. I learned a lot from the whole experience!

23 August 2026
Unprompted review
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Reply from Tourism Tickets

Hi Lynn,

We really appreciate your kind words!

It's great to hear that our team made you feel welcome and were able to help when you ran into trouble with the parking app.

We're also glad the visit gave you the chance to discover and learn more about this incredible historic site.

Thank you for recommending us!

Rated 5 out of 5 stars

Worth a visit

Friendly helpful staff. Lockers for your bags. Wonderful garden with hidden corners. Elegant cafe.

21 August 2026
Unprompted review
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Reply from Tourism Tickets

Hello MM,

Thank you for your lovely feedback! We're happy to hear you enjoyed the beautiful garden, the elegant café, and the convenient facilities. It's wonderful to know our team made you feel welcome and supported throughout your visit.

We truly appreciate your kind words!

Rated 5 out of 5 stars

The apparent animal care and attention…

The apparent animal care and attention to detail was impressive. I would visit again. Very fun educational experience. Unexpected pleasant experience.

24 August 2026
Unprompted review
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Reply from Tourism Tickets

Thank you so much for your kind words! We’re delighted to hear you had such a fun and educational experience. We’d love to welcome you back again!

Rated 5 out of 5 stars

Loved the aquarium

Loved the aquarium! The 🐬 show was amazing! Very clean facility.

17 August 2026
Unprompted review
Tourism Tickets logo

Reply from Tourism Tickets

Thank you so much for your lovely feedback! We’re thrilled to hear you enjoyed the aquarium and the dolphin show. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Much more than I expected.

Really good, better than expected. They have done a wonderful job, and it really captures the imagination, so worth a visit. 2 adults, 3 boys aged 13, 13, and 11.

10 August 2026
Unprompted review
Tourism Tickets logo

Reply from Tourism Tickets

Thank you for your fantastic review! We’re so happy to hear that you and your family enjoyed the experience and found it even better than expected. We truly appreciate your recommendation!

Rated 1 out of 5 stars

stealing from tourism

D We pay for a glacier trip in Alberta but the place was close due to smoke conditions and they say on place that we will get refund but they did not!

Thank you for apologizing, but I need to be reimbursed for a not service !!
the amount was significant for me 745.46 Canadian Dollars!
I do have and did send to you the original receipt showing the amount

5 July 2026
Unprompted review
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Reply from Tourism Tickets

We’re sorry to hear about this experience. We understand how disappointing it must have been to have your glacier trip cancelled due to the smoke conditions. We appreciate you bringing this to our attention and hope we can provide a better experience in the future.

Rated 5 out of 5 stars

Wonderful day spent at the zoo

Wonderful day spent at the zoo. The care and support provided by the volunteers was amazing. A day well spent.

30 July 2026
Unprompted review
Tourism Tickets logo

Reply from Tourism Tickets

Thank you for your lovely review! We’re so glad to hear you had a wonderful day at the zoo and appreciated the care and dedication of our volunteers. We hope to see you again soon!

Rated 5 out of 5 stars

Great Experience

The whale shark, mantas and dolphins stole our hearts. Amazing experience!

27 July 2026
Unprompted review
Tourism Tickets logo

Reply from Tourism Tickets

Thank you for your wonderful feedback! We’re thrilled to hear that the whale sharks, mantas, and dolphins made your experience so special. We’re delighted they stole your heart!

Rated 5 out of 5 stars

Great Day in Banff area

Fun day even with the smoke from the current fires. Walked and slipped on the ice, got woozy from the heights and saw some rare vehicles all in one day.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Cancellation not allowed under any circumstances

I booked tickets on their website for the Epic Museum in Dublin, believing i was on the official website. Within 10 minutes of booking i got a call about a hospital appointment one of my children has been waiting months for - which was scheduled for the same day as my booking. I immediately tried to cancel my booking via the website, which kept crashing. I was eventually able to submit a cancellation request approximately half an hour later. However, the company emailed me back refusing to cancel my booking under any circumstances. They claim it is clear in their terms and conditions. However, i wasn't required to read them before submitting my payment, as is usual practice on other websites.
As well as that, there is a tile on the main page which says "Flexible cancellation" which is obviously meant to mislead consumers into thinking that option is available to them.
These are obviously unusual circumstances and any company with a shred of decency would allow the cancellation.
Avoid this website and company at all costs!!!

24 July 2026
Unprompted review
Rated 1 out of 5 stars

COMPLETE SCAM

COMPLETE SCAM - theatre tickets - email was sent to download tickets but the buttons didn't lead to tickets. They are still operating under West End London Tickets (at Tourism Tickets) and they also have a Tourism Tickets travel site separately. BEWARE!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Left speechless

My wife and I have been in the Columbia Icefield, and it was amazing. Now we have brought her parents. They were left speechless. We loved it and recommend it 100%

18 July 2026
Unprompted review

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