Ordered a baby walker on the 2nd of April 2026, delivery is 3-5 days, 11 days later still no walker, emailed for information, still waiting on reply, never again
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Regret purchasing from this company . The quality is poor, the item not as described and mine arrived broken. Gives the impression operating from Europe (Netherlands email) but products are coming f... See more
I have not received my order and still no reply to let me know about my refund. Very un happy customer. I recommended my friend aswell to purchase some laser guns and she received hers.
Company replied
Bought a gift for my 1year old nephew, one of the Mercedes ride ons 3in1 - 1st I didn’t receive a confirmation for my order. 2nd Missing parts. 3rd their “EXPRESS” delivery for spare parts is 3-5worki... See more
Company details
Information provided by various external sources
At ToyStar, we are passionate about helping kids find toys and sports equipment which get them active and learning. Whether your child is just learning to walk or is ready to head off to university, we have a product which is guaranteed to get the learning new skills whilst having fun.
Contact info
1 Wentworth Road, TQ12 6TQ, Newton Abbot, United Kingdom
- 0345 519 1599
- sales@toy-star.co.uk
- toy-star.co.uk
1.3
Bad
440 reviews
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Hasn’t replied to negative reviews
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Great service
Great service. Toy car exceeded expectations. Definitely recommend
31 August 2020
Unprompted review
Fantastic service and product arrived…
Fantastic service and product arrived before estimated delivery!
29 August 2020
Unprompted review
My grandson loves the sand pit
My grandson loves the sand pit. Its a little small for him but still plays happily he's 8 yrs old.
The only thing negative is the lid it's not rain proof, I've had to buy a cover!
26 August 2020
Unprompted review
Reply from Toy Star
Hi Julie,
Really sorry to hear about this but unfortunately we do not sell sand pits, so this must have been from a different company.
Thank you.
Quick delivery and amazing product
25 August 2020
Unprompted review
Fab quality product with fast delivery
25 August 2020
Unprompted review
8ft Trampoline
Excellent product, prompt service, would definitely use again.
21 August 2020
Unprompted review
Item not as described
Item not as described, which was later acknowledged by customer services, but no offer to rectify or compensate. Couldn’t reach on phone, and no email update to notify that the item had been despatched.
18 August 2020
Unprompted review
Item as described and quick delivery
18 August 2020
Unprompted review
I purchased a push along car for my…
I purchased a push along car for my godson and he absolutely loves it, very happy with my purchase.
18 August 2020
Unprompted review
Perfect car🚙 for my baby
Perfect car🚙 for my baby, fast shipping, would definitely shop again!!
18 August 2020
Unprompted review
The trampoline arrived within the time…
The trampoline arrived within the time scale shown and in good order.
17 August 2020
Unprompted review
Good quality product
Good quality product, ease for the kids to use. Strong and steady
16 August 2020
Unprompted review
I ordered a trampoline for our…
I ordered a trampoline for our grandsons. It was delivered direct. No problem. The kids love it
13 August 2020
Unprompted review
Great bike
Great bike, very reasonable price, fast delivery. The smallest balance bike I could find so excellent for smaller toddlers.
12 August 2020
Unprompted review
Arrived quickly and perfectly timed…
Arrived quickly and perfectly timed with the arrival of my 3 year old niece's staycation by the sea. She adored it.
12 August 2020
Unprompted review
I ordered 2 scooters for my twin…
I ordered 2 scooters for my twin grandsons. They arrived promptly but on different days and there was some confusion over delivery. I called Toy Star and this was dealt with promptly and efficiently. Sadly, after one week’s use, one of the scooters broke but Toy Star quickly replaced it.
Excellent customer service!
10 August 2020
Unprompted review
Great Item Great Price And very fast…
Great Item Great Price And very fast delivery, Will use again, Thank you
10 August 2020
Unprompted review
Great easy assembly and very sturdy…
Great easy assembly and very sturdy .,plus cheaper than anazon
10 August 2020
Unprompted review
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