Our trip to Southern Tanzania organised by Sue of Tracksafaris was once again brilliant. After a 2 year gap we had to return to this lovely country and visit 3 of the Foxes camps, Vuma Hills, Ruaha an... See more
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Tracks safaris are passionate about Africa. Our website is your introduction to Africa – illustrating the destinations we offer and the services we provide – browse through the pages and then contact us to create your perfect travel experience or to find out more about our ‘off the peg’ safaris – all offering truly breathtaking scenery, superbly appointed accommodation, experienced guides and wonderful wildlife viewing. Whether you are looking for a lodge safari, a tented safari, a self drive safari, a mobile safari, a walking safari, a flying safari, or a safari for the whole family, let us give you some ideas and inspiration. If you love photography and would like to improve your wildlife and landscape photographic skills - Africa is the perfect destination to do this. We have , photographic safaris, all over Africa - just give us a ring. We can arrange wedding safaris, honeymoon safaris, small group safaris, tailor-made safaris, specialist safaris for those interested in birds or specific mammals such as lion or wild dog – in fact we can arrange just about any safari just for you. Combine your safari with a few days on the beach – treat yourself to a pampering break or some diving and snorkelling in crystal waters on the Kenya Coast, Zanzibar, South Africa or Mozambique – the perfect antidote to follow your African adventure! If you interested in conservation have a look at our Conservation experiences. Combine a traditional safari whilst experiencing the thrill of participating in leopard conservation in South Africa, lion and rhino conservation in Kenya. Alternatively, work on a voluntary basis with cheetahs in Namibia. Whatever you are looking for we aim to bring you an authentic, unforgettable safari experience. Going on safari on your own? We can track down the best safaris for you with no single supplement! Or take a look at our 'Ladies Only Tracks' offering the chance to safari in Kenya, Tanzania and India with a small group of ladies also interested in wildlife and birds.
Contact info
The Stables, Egan House, 5 Lower Vexford, Somerset, TA4 3QJ, Taunton, United Kingdom
- +441984 667420
- sue@trackssafaris.co.uk
- trackssafaris.co.uk
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Fantastic experience with Tracks Safaris
We booked our honeymoon through Track’s Safaris and it was a fantastic experience all around. Sue made the process easy and straightforward and designed an awesome itinerary and also accommodated specific requests and changes to itineraries that we were looking for to design something specific for us
We were visiting Sri Lanka in one of the monsoon seasons and read a lot of reviews about the potential for rain but Sue was able to lean on local contacts to design a trip around the country to avoid the areas which were wet at the time of year and as a result we ended up with great weather throughout and a chance to have hotel’s often to ourselves or otherwise lovely and quiet and relaxed
We loved all the eco-tourism elements and really feeling like we were supporting local businesses rather than big corporations and also that the trip was smooth as anything with the driver’s on the ground organising everything and keeping us well informed. When our car broke down post transfer a new car and driver were organised same day and we were back on schedule before the next scheduled transfer
Would certainly use Tracks Safaris again and recommend to anyone looking for a more personal touch

Reply from trackssafaris.co.uk
Amazing experience and life long memories made
From start to finish the service was amazing and seamless. We were well informed and supported all the way through from our initial inquiry, changes and questions, right the way to our trip, collections, documentation and return. Thanks to Sue and her team we will definitely go back to Kwando Camps and look at other travel destinations through them too.

Reply from trackssafaris.co.uk
Personal service & outstanding wildlife
We have just returned from our fourth holiday put together by Sue at Tracks Safaris. Due to the success of the previous three we did not consider going elsewhere for our arrangements this time. We get a really personal service tailored to our interests and requirements from an expert who takes the time to understand what we would like to see and do.
Our trip far exceeded any expectations we might have started with. Our wildlife encounters were outstanding with numerous tigers, leopards, sloth bears, gharials and amazing birds. The naturalists at the lodges were the best and their expertise made such a difference to the quality of the sightings and our experience overall. Additionally all the food and accommodation were lovely and all our transfers ran like clockwork. All in all a fabulous trip and we cannot recommend Tracks Safaris highly enough.

Reply from trackssafaris.co.uk
The company that listens and delivers
Trackssafaris listened to us when we explained what we wanted from our holiday. They delivered the holiday package to suit us. Just before we left to start the holiday something happened that Trackssafaris had nothing to do with. However they sorted the confusion out and we were able to have the exact holiday we wanted. Thank you Tracksafaris - you covered every base.

Reply from trackssafaris.co.uk
A safari to remember and repeat with Tracks Safaris
The company has a real personal touch. Sue is very knowledgeable and tailors the trip to your desires and budget. She is professional and very patient! I asked many questions.
The company thinks about everything for you; ensuring you stay in good places, that vehicles are comfortable and suitable for the terrain. The itinerary was well thought out so we visited several places to ensure variety. Our guide was brilliant and took good care of us.
We had a wonderful time on our Kenyan safari. We saw every animal possible and had a trip we will always remember! There were so many outstanding moments - walking with zebras and giraffes and even being caught up in a Kenyan traffic jam because of the president! This all added and made our trip to Kenya more authentic and unique.
I highly recommend the company and going on safari. So much that we plan on going again, as there is so much to see and experience.

Reply from trackssafaris.co.uk
Wonderful Tanzania
Brilliant seamless experience with Sue at Tracks Safari. The Safari was incredible and the folks at her partner team on the ground, Ranger Safari were wonderful. We did some extra add ons like a trip to Zanzibar and Mafia Island and the transit and pick-up between places was all arranged and left us comfortable with the whole experience. Still buzzing after it all. Can highly recommend using Tracks to give you the experience you want.

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Reply from trackssafaris.co.uk
Gorilla and chimp trekking safari by Trackssafaris
We have just come back from a tailormade holiday put together for us by Trackssafaris. We wanted a wildlife experience tracking gorilla and chimp but also taking in other wildlife and birds. The itinerary had to change due to Foreign Office advice against areas in Uganda. Sue (at Trackssafaris) was able to make changes without causing any problems and it did not affect our holiday. We can recommend the company without any qualms at all. Professional, friendly and always available. Thank you.

Reply from trackssafaris.co.uk
Personal touch and attention to detail
When we decided that we wanted to celebrate our golden wedding anniversary on safari in Tanzania we automatically turned to Sue at Tracks as we had used her before. She knows the best accommodation, the best areas and the best tour organisers. She put a superb safari together for us at the price range we requested . What puts her above everyone else is her attention to detail and her personal touch to ensure that everything runs smoothly. Highly recommended.

Reply from trackssafaris.co.uk
Highly recommend
Extremely helpful & knowledgeable during the planning stage and also when we had to change our itinerary at short notice (whilst travelling to our destination) due to a change in foreign office travel advice. All accommodation and guides were excellent and nothing was too much trouble for them. All land and air transfers between game parks were seamless. It really was a holiday of a lifetime - thank you Track Safaris.

Reply from trackssafaris.co.uk
Sue and her team in Tanzania managed to…
Sue and her team in Tanzania managed to help us at incredibly short notice when we were let down with our original safari company who we had booked with in 2020. I explained that we were due to arrive in 24 hours and was there anything she could do to help. Within an hour (and working with a 3 hour time difference) she had made an itinerary with availability to suit our needs and budget!!
Unfortunately; due to family circumstances alongside this we decided we could not proceed to leave, but her service to that point surprised us both in its efficiency!
We hope to use Tracks Safaris in future when we can and would recommend reaching out to Sue for anyone interested in a tailored African safari.

Reply from trackssafaris.co.uk
First Class Service
Excellent knowledge, very quick responses to questions, clearly knows the countries and gives ideas on how best to achieve what you want to get out of the holiday. Needed to re-jigg itinerary on route to Kenya/Uganda which was done very quickly and efficiently. Superb service - first class.

Reply from trackssafaris.co.uk
This was a holiday of a lifetime
This was a holiday of a lifetime, made special by being so well guided both in choosing appropriate accommodation in Zimbabwe and by using Track Safari's personal experience in selecting excellent camps for our stay.

Reply from trackssafaris.co.uk
Zambi back to nature. Animals as they should be.
The accommodation and advise from Sue was brilliant.
Zambia off the beaten track and very natural.
Mykambi safaris superb.
Just be prepared for tetsy flies. Loose light coloured clothes and a wafting stick .

Reply from trackssafaris.co.uk
If you want a personal experience on…
If you want a personal experience on your safari Sue Preater provides just that. Unable to take part in the two small group safaris (Kenya and Tanzania) I was originally interested in (due to availability) a few bespoke days were arranged before I joined the Classic Kenya safari with Pollman Safaris. 24 hours in Nairobi (visiting the giraffe breeding centre, the elephant museum and Karen Blixens house) gave me the best introduction to Kenya. I then took a flight down to the Mara for a 3 night stay in Porini Mara camp, a private conservancy, which was amazing. Quiet and close to the animals in an open sided jeep with very informative driver and spotter plus incredible freshly cooked food and very comfortable accommodation at the camp.

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22 night Namibia Self Drive Holiday
Sue is a very knowledgeable and friendly lady and helped us to plan the perfect self drive holiday in Namibia. We had many questions at the planning stage and Sue was committed to answering them all resulting in a successful road trip. What an AMAZING adventure we had. We would have no hesitation in recommending her to others.

Reply from trackssafaris.co.uk
Fantastic trip organised by Sue from…
Fantastic trip organised by Sue from Tracks Safaris. Very knowledgeable and organised, the itinerary was designed perfectly with our requirement with plenty of flexibilities. Highly recommend.

Reply from trackssafaris.co.uk
SE Asia safari
Really great end-to-end service from Tracks Safaris as before. We saw some stunning sights, stayed in some gorgeous places and had a really great time, thanks to careful planning and attention to detail shown by Tracks.

Reply from trackssafaris.co.uk
Great service from Sue at Tracks…
Great service from Sue at Tracks safaris, she was always available and very supportive

Reply from trackssafaris.co.uk
The perfect safari
Sue was amazing in helping us plan the perfect safari. She was referred to us by a friend and we were so pleased with her expertise. We live in the U.S. and wanted to use Sue for her wealth of safari knowledge.
We would definitely recommend and use her again.

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