TRAINFITNESS Reviews 

647
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and tutors for being incredibly knowledgeable, supportive, and engaging, creating a positive learning environment. The courses are consistently described as well-structured, easy to follow, and comprehensive, with clear materials and flexible learning options. Many people highlight the exceptional customer service and support team, noting their responsiveness and helpful guidance throughout the learning journey. However, some people mentioned challenges with the distance learning option, feeling unsupported or finding the time limits difficult to manage.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and supportive... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the flexibility and clear... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional support and... See more

Service

Reviewers mention positive feedback about service, highlighting the excellent support received throughout... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent learning materials,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVED my experience with train fitness. I completed the two week in person course and it’s the best decision I’ve made in a long time. The training is thorough, engaging, and confidence b... See more

Rated 5 out of 5 stars

I attended a practical prep e class with Rob last evening that was really helpful.Rob explained everything we need to do clearly.He is very supportive and answered any of our queries.I would recommend... See more

Rated 5 out of 5 stars

I have just completed the L2 Gym instructor course with the in-person weekend sessions. The online learning is very comprehensive. Dives deep into the science and covers everything you need to know t... See more

Rated 5 out of 5 stars

Signed up for the Nutrition specialised Master Diploma after checking among a ton of other companies. Very pleased with my selection of TrainFitness for their distance study course. Brilliant struc... See more


Company details

  1. Fitness and nutrition
  2. Vocational school

Written by the company

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

647 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(647)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far, a great experience!

I've finished Fitness Instructor Level 2 and on my way to complete my level 3 PT (T3 HIIT assessment completed). I am doing online training (theory), and in-person for practical. Amazing environment, where you can meet new people, and so far has been a great experience, with amazing, very knowledgeable teachers (Kate and Ben), they truly support you, and make it feel like a safe space.
Every question I've had while doing theory, online support reply promptly as well.
For more courses probably will not even bother to look for another school.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Distance learner - in person assessment

Distance learner - great experience really helped using the e-classes and learner success was very quick to reply to a lot of questions. Worthing paying to do the inperson assessments at a location the team is the best and very friendly, I was nervous coming in but felt right at ease when starting the assessment, they help you all the way through till the end ! Highly recommend any of the courses

17 May 2024
Unprompted review
Rated 5 out of 5 stars

It was a great experience today

It was a great experience today! I’m distance learner and I found it really helpful with all the information given. I wish I have enrolled in person. In future if they do any courses I would definitely enrol in person. Thank you Ben for great day!

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Simply brilliant!

Having thoroughly researched how best to go about becoming a group indoor cycling instructor, and researching providers, I chose to complete my level 2 Gym Instructor and subsequent GIC Instructor courses with TRAINFITNESS. It is without doubt one of the best decisions I’ve ever made. I found some of the on-line modules pretty tough although the quality of the material and the way in which they built your knowledge was excellent. It was tough mainly because I really didn’t know how much I didn’t know despite taking part in sport and fitness for most of my 59 and a half years! The in-person week was nothing short of brilliant. Ben and Katie both have an infectious love of fitness and of passing on their vast knowledge. The Group Indoor Cycling with Ben was equally brilliant, and I would highly recommend anybody considering a career in the fitness industry to choose training with TRAINFITNESS.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

L2 & L3 in-person courses

My experience with TrainFitness was great! Highly recommend doing the in-person learning because the instructors and demonstrable environment were an integral part to my learning. Ben and Paul are super knowledgable and kind.

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Experienced and Attentive Trainer

Did my Level 2 and 3 Personal Trainer at Trainfitness, London. I studied the online course content which is made by Trainfitness and then attended the training in person. My instructor Ben is amazing! He is very experienced and enthusiastic about fitness. Always going above and beyond and making sure everyone is having a good experience. Learning in person allowed me to observe the instructor’s coaching style and improve on mine too. I would love to do more courses with Trainfitness in the future!

18 March 2024
Unprompted review

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