transfergo.com Reviews 

38,710
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 834 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast transaction speeds, low fees, and the incredibly helpful support team members who resolve issues with great professionalism. Many people also find the digital platform very reliable, convenient, and safe for sending money internationally to family and friends without experiencing any unnecessary stress. Some reviewers were not happy with unexpected payment delays, frequent verification hurdles, and transactions getting stuck in processing stages. Some customers also mentioned that customer support could sometimes feel unhelpful, generic, or unresponsive when dealing with blocked accounts and urgent inquiries.

What people talk about most

Service

Clients share positive opinions on service, frequently praising the fast transaction speeds, fair exchange... See more

Payment

Reviewers express mixed feelings about payment experiences, as some customers praise the fast transfers,... See more

Customer service

Consumers find customer service to be positive, frequently praising the team for being polite, responsive,... See more

Staff

Users describe positive interactions with staff, frequently highlighting fast response times and professional... See more

User experience

People report positive experiences with user experience, highlighting that the platform is fast, reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using their service for over 6 years, back when not many people even knew about them. They are reliable and trustworthy. I’ve never had a moment where I felt like I shouldn’t trust th... See more

Company replied

Rated 5 out of 5 stars

I’ve always had a positive experience with TransferGo. The service has always been reliable, fast, and easy to use, which gives me peace of mind whenever I need to send money. What stands out the m... See more

Company replied

Rated 5 out of 5 stars

Always liked transfer go and been using them for many years, they quick, easy and promptly send your money to recipient. When problem arises they quick to sort you out, and the customer service team... See more

Company replied

Rated 5 out of 5 stars

My experiance with TransferGo is positiv. They are very profesional and they demand proof of your reason for the transfer, your relationship with the reciver, and your source of fonds. It can maybe be... See more

Company replied


Company details

  1. #25 of 43 best companies in Money transfer service

Written by the company

For over a decade, TransferGo has made sending, receiving and managing money worldwide faster, simpler, and more affordable.

Send receive and manage money globally

Written by the company

Fast, secure and low-cost
Hold exchange and transfer multiple currencies effortlessly, all in one app.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

39k reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(38,710)

1,439 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and without a commission

Fast and without a commission

16 June 2026
transfergo.com logo

Reply from transfergo.com

Thank you for your review! 😊 We're delighted to hear you appreciated the fast service and commission-free experience. Thanks for choosing us!

Rated 5 out of 5 stars

Wonderfol app.

Wonderfol best app.

16 June 2026
transfergo.com logo

Reply from transfergo.com

Thank you for your review, Ismail! 😊 We're so glad you're enjoying the app.

Rated 5 out of 5 stars

Quick and smooth transfer

Quick and smooth transfer

12 June 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your review, Alex! 😊 We're glad to hear your transfer was quick and smooth. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, reliable platform

14 June 2026
transfergo.com logo

Reply from transfergo.com

Thank you for your kind review, Inuwa! We're delighted to hear you had a wonderful experience and found our platform reliable. We truly appreciate your trust and support!

Rated 5 out of 5 stars

My experiance with TransferGo is…

My experiance with TransferGo is positiv. They are very profesional and they demand proof of your reason for the transfer, your relationship with the reciver, and your source of fonds. It can maybe be some work to provide this proof but it show profesjonality. I have very good experiance ❤️

12 June 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for sharing your experience, Leif! ❤️ We're delighted to hear that you found our service professional and trustworthy. We understand that verification requests can take a little extra effort, but they play an important role in keeping transfers secure. We truly appreciate your trust and kind words!

Rated 5 out of 5 stars

Reliable

Reliable, punktual and good rate change.

14 June 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your kind review, Gerhard! We're delighted to hear you found our service reliable, punctual, and our exchange rates competitive. We appreciate your support! 😊

Rated 5 out of 5 stars

Fast to transfer money

Fast to transfer money

11 June 2026
transfergo.com logo

Reply from transfergo.com

Thank you for your review, Dheceree! We're glad to hear your transfer was fast and smooth. We appreciate your support! 😊

Rated 5 out of 5 stars

Very wonderful

Very wonderful money transfer and it is reliable 👌

12 June 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your kind words, Joe! We're delighted to hear you had a wonderful experience. We truly appreciate your support! 😊

Rated 5 out of 5 stars

First transaction was approved after…

First transaction was approved after few verification, they also have the best rate

12 June 2026
transfergo.com logo

Reply from transfergo.com

Thank you for your review! We're glad your first transaction went smoothly and that you found our rates competitive. We appreciate your trust and look forward to serving you again!

Rated 5 out of 5 stars

Good communication

Good communication

12 June 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Great communication is something we truly value 😊 Thanks for noticing and sharing your feedback! 💛

Rated 5 out of 5 stars

I was having a trouble with receiving…

I was having a trouble with receiving the money i sent because of my mistakes and the AI chat also helping team take care of me quickly and solved my problem, thank you a lot guys!

12 June 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your kind words, Miray! We're glad our support team and AI chat could assist you quickly and help resolve the issue. It's great to hear everything was sorted out smoothly. We appreciate your trust and thank you for choosing us! 😊

Rated 5 out of 5 stars

First time I've sent money around the…

First time I've sent money around the world and I can highly recommend transfer go. Absolutely excellent service and so easy to do

12 June 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your wonderful review, Gary! Knowing you found the process easy and our service excellent means a lot to us. Thanks for the recommendation! 😊

Rated 5 out of 5 stars

seriousness and professionalism

the transfer was fast and very helpfull

11 June 2026
transfergo.com logo

Reply from transfergo.com

Thank you for your kind words! We're delighted to hear that you appreciated our professionalism and that your transfer was completed quickly and smoothly. 😊

Rated 3 out of 5 stars

During weekend is hard to transfer on…

During weekend is hard to transfer on banks.

5 June 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your feedback. We're sorry your transfer took longer than expected; all transfers depend on the right details, on the status of the receiving bank and some other factors. We understand your dissatisfaction and have contacted you via email. Feel free to get back to us, and we'll help out!

Rated 5 out of 5 stars

I am very grateful to Melisa

I am very grateful to Melisa, she helped me a lot.

4 June 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your lovely review! 😊 We're delighted to hear that Melisa was able to help you and make a positive difference. We'll be sure to share your kind words with her. Thank you for choosing us!

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