I’ve been using their service for over 6 years, back when not many people even knew about them. They are reliable and trustworthy. I’ve never had a moment where I felt like I shouldn’t trust th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve always had a positive experience with TransferGo. The service has always been reliable, fast, and easy to use, which gives me peace of mind whenever I need to send money. What stands out the m... See more
Company replied
Always liked transfer go and been using them for many years, they quick, easy and promptly send your money to recipient. When problem arises they quick to sort you out, and the customer service team... See more
Company replied
My experiance with TransferGo is positiv. They are very profesional and they demand proof of your reason for the transfer, your relationship with the reciver, and your source of fonds. It can maybe be... See more
Company replied
Company details
- #25 of 43 best companies in Money transfer service
Written by the company
For over a decade, TransferGo has made sending, receiving and managing money worldwide faster, simpler, and more affordable.
Send receive and manage money globally
Written by the company
- Fast, secure and low-cost
- Hold exchange and transfer multiple currencies effortlessly, all in one app.
Contact info
London, United Kingdom
- hello@transfergo.com
- transfergo.com
4.6
Excellent
39k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from transfergo.com
Thank you so much for the great review and for trusting us with your transfers!
Thank you so much I appreciate you and…
Thank you so much I appreciate you and I’m glad you enjoyed
I’m recommending you to my friends
31 August 2026
Reply from transfergo.com
That means everything to us! Sharing TransferGo with your friends is the highest compliment we could receive. 💛
Thank you so much for your support and recommendation, we're always here for you and your friends!
No transfer fee and they are constant…
Because there is no transfer fee and they are constant and positively responsive.
31 August 2026
Reply from transfergo.com
We are so glad to have you with us and deeply appreciate your kind words. Thank you for choosing TransferGo!
Reply from transfergo.com
Thank you so much for the great feedback and for choosing TransferGo!
Love the card
Love the card - super easy to use when travelling and great to have a physical card Abroad
2 September 2026
Unprompted review
Reply from transfergo.com
Thank you so much for the great feedback, and we're thrilled that having the physical card handy keeps your foreign trips hassle-free! 😊
No nonsense and stupid questions.
31 August 2026
Reply from transfergo.com
Thank you for the great feedback and for choosing TransferGo!
A good tool (app) for sending money…
A good tool (app) for sending money abroad, easy to use, lots of features, fast and efficient, highly recommend.
31 August 2026
Unprompted review
Reply from transfergo.com
Thank you so much for the high recommendation and for trusting TransferGo with your international transfers, Nicolae! 😊
Great eventhough it took more time to…
Great eventhough it took more time to receive.
1 September 2026
Reply from transfergo.com
Thank you for your patience! While we always aim for lightning-fast transfers, we're glad to hear your overall experience was still great. We're constantly working to make every transfer as quick as possible!
Support team
Communication with support team was greate, the problem was solved very quickly.
28 August 2026
Unprompted review
Reply from transfergo.com
We're so glad our support team was able to resolve everything quickly for you. Thank you for the awesome feedback and for using TransferGo! 😊
Its a very fast and reliable service.
Its a very fast and reliable service.
Money is received instantly by the receiver.
29 August 2026
Reply from transfergo.com
Thank you so much for the awesome feedback and for choosing TransferGo, Charles! 😊
It because it fast and secure and easy
29 August 2026
Reply from transfergo.com
Thank you so much for the great feedback and for choosing TransferGo, Dmitri! 😊
Searching a company for sending money…
Searching a company for sending money to my family in the PHilippines, transfergo has a good score,so I started to register. Received SMS to confirm my phone number, after that it asked to put a 4 digit code. I never received a code before, why does it ask me if I forgot the code? I clicked HELP, then arrives an endless list of error cases, on the bottom of the list a help button, clicked and described the problem that I didn't receive a code, sent it and a notice arrives: my email has not been viewed as my email address is not verified, I clicked on the bar in the email and got again the help site, describe my problem again, got again the same notice that my message did not arrive because my email not verified, received again an email to verify etc this 5 times in a row-.-I change the email address to this one for registration, this time didn't get an email at all. A human would never act like this stupid AI.
30 August 2026
Unprompted review
Reply from transfergo.com
We are truly sorry for the frustrating loop you experienced while trying to set up your account. We completely understand your annoyance with the verification emails and the confusion around the passcode setup.
We've reached out to you directly via email to clarify the registration process and to gather a few account details so we can manually investigate and help you complete your registration.
Please reply to our latest email whenever you have a moment, and we’ll make sure we get your account properly set up so you can send money home to your family in the Philippines without any further hassle.
Reply from transfergo.com
We love to hear it! Thank you so much for the great review and for choosing TransferGo!
Wery perfrct
29 August 2026
Unprompted review
Reply from transfergo.com
Thank you so much for the awesome feedback and for choosing TransferGo, Dumitru!
Review
Excellent money transfer service, I highly recommend it due to the variety of payment and receipt methods .
28 August 2026
Unprompted review
Reply from transfergo.com
We are thrilled that our payment and receipt options make your transfers so much easier. Thank you for the high recommendation and for choosing TransferGo, Faek!
Avoid TransferGo! Blocked small transfer and disappeared
I am extremely disappointed with TransferGo. I tried to send a small amount of less than 100 EUR from EU land to Ukraine. The first transfer went through in 15 minutes, but when I made a second transfer two days later, they blocked it immediately.What makes it worse is their total lack of customer support. I have been trying to reach them via their in-app chat, but it is completely silent and nobody is replying to my messages. Blocking such a minor amount and then ghosting the customer is unacceptable. My family relies on these funds, and now the money is just frozen in the system.If you want a reliable service and functional support, stay away from this company. I will be contacting my bank to initiate a chargeback if this is not resolved immediately. Avoid at all costs!
27 August 2026
Unprompted review
Reply from transfergo.com
We are very sorry for the delay and the frustration this has caused, especially given how important these funds are for your family. Security checks can occasionally pause transfers, but you should never feel left without support.
We tried to look into your account right away, but we couldn't locate your profile using the details provided in your review. To help us fix this immediately, we have sent you a request for identification through Trustpilot.
Please submit your details there so we can find your transfer, review what happened, and help resolve this for you right away.
TransferGo has been holding my funds…
TransferGo has been holding my funds for 6days and they haven’t refused to release it even after providing all supporting documents…
It will never be well with those responsible for holding my funds…
21 August 2026
Unprompted review
Reply from transfergo.com
We sincerely apologize for the stress and delay this situation has caused you. We understand how frustrating it is to wait for your funds when they are urgently needed.
As a regulated financial service, we are required to conduct mandatory compliance reviews, and these checks must be fully completed before we can take any final action—whether processing the transfer or issuing a refund.
Our team is actively working on your case to complete the review as quickly as possible. We will provide all further updates directly to you in the in-app chat thread as soon as there is a status change. Thank you for your continued patience.
Excellent Service 🥰🥰🥰
Excellent Service 🥰🥰🥰
Kindly solve my issues and complete my pending transaction.
27 August 2026
Reply from transfergo.com
Thank you so much for the wonderful review and for choosing TransferGo! 😊
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