Your motor, belt and bracket were a perfect fit. So glad that our 20 plus year old Proform treadmill had replacement parts available through your company. You guys were great with customer support and... See more
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Tech was okay Kevin was the best support rep the others acted as if I was imposing their time I appreciate that you have solution to make an otherwise dead treadmill alive again Lastly the... See more
Company replied
Horrible customer service. The part sent was wrong, my machine wouldn’t even turn on after installation. The components were completely different from the original part. I reached out to customer serv... See more
Company replied
Jim at Treadmill Doctor is the man! All questions that I had were answered quickly and correctly, and he could not have been more helpful throughout the whole process of replacing our treadmill walkin... See more
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Company details
Written by the company
Treadmill Doctor is your source for treadmill and elliptical parts. Check out our treadmill reviews, elliptical reviews, repair parts, and more! We have thousands of treadmill parts as well as elliptical parts, exercise bike parts, and various machine maintenance accessories!
Contact info
Kansas Street 1333, 38106, Memphis, United States
- 800-750-4766
- doc@treadmilldoctor.com
- treadmilldoctor.com
3.8
Great
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very nice and helpful when talked to on…
Very nice and helpful when talked to on phone,but got wrong part sent twice
13 August 2022
Reply from Treadmill Doctor
Thank you for sharing your concerns.
Your first order was for the incorrect model number.
We just received the belt from your second order and it matched the model number you gave us. We are always happy to reship when we make mistakes.
I did not receive the correct power…
I did not receive the correct power cord for my treadmill!
13 August 2022
Reply from Treadmill Doctor
Thank you for sharing your concerns. We have not received any communication from you on an incorrectly shipped part. We will reach out to you offline.
Replacement of the defected tradmill
Replacement of the defected tradmill is good only confused is pickup and delivery. There were two drivers showed up one for just pickup and the other was for delivery and pickup. Otherwise we are happy with Treadmill Doctor service.
Royce
13 August 2022
Reply from Treadmill Doctor
Thank you for your positive review!
Reply from Treadmill Doctor
Great to hear! Thank you for your 5-star review!
Great price & Customer service!
Had a problem figuring out the part I needed and the customer service was exceptional! Got the part I needed really fast and the price was great. 10 STARS!!
12 August 2022
Reply from Treadmill Doctor
AWESOME! Thank you for your many-starred stellar review!
Reply from Treadmill Doctor
You are welcome! We appreciate your 5-star review!
It works and fast shipping :) !
12 August 2022
Reply from Treadmill Doctor
Thank you for your 5-star review!
Ordered a running belt part for our…
Ordered a running belt part for our vision fitness treadmill was very helpful when I called, thank you so much.
11 August 2022
Reply from Treadmill Doctor
You are welcome! We appreciate your order and your 5-star review!
Paging Doctor Treadmill…
Did not plan on ever having to replace the walking tread on my Proform 600i, but, surprise surprise, one day I discovered it was shredded and had folded in half?! Off to the internet search we go and low and behold, Treadmill Doctor comes through in the clutch with the exact replacement, quick delivery time and some extra screws included for the transplant. Thank you Treadmill Doctor!
10 August 2022
Reply from Treadmill Doctor
Glad we had what you needed and all is well! Thank you for sharing your journey with us and your 5-star review!
Treadmill doctor provided the right…
Treadmill doctor provided the right component for our piece of exercise equipment which was delivered in a shorter than expected period of time.
10 August 2022
Reply from Treadmill Doctor
Wonderful news! Thank you for your order and your 5-star review!
Answered everything I needed to and when I need it
Absolutely fantastic you guys are the greatest you were there when I needed you hope to hear from you guys soon if I ever need you again
10 August 2022
Reply from Treadmill Doctor
The Doc is In! Thank you for sharing and for your 5-star review!
A great experience
A great experience! I purchased a treadmill belt for my older treadmill. I wasn’t sure I would still be able to find one. Treadmill Doctor came through. Not only was it affordable and available it shipped on time without hassle and was the right one. Even the manufacturer couldn’t do that. Theirs were on back order.
10 August 2022
Reply from Treadmill Doctor
Best news to hear! Thank you for your positive words and 5-star review!
Tech was okay Kevin was the best…
Tech was okay Kevin was the best support rep the others acted as if I was imposing their time
I appreciate that you have solution to make an otherwise dead treadmill alive again
Lastly the device would have someone it has a preprogrammed routine but the label is does reflect the device capabilities
Using treadmill doctor I list the external speakers the fan the all the programs but I at least have straight forward working treadmill
Overall thanks
10 August 2022
Reply from Treadmill Doctor
Thank you for sharing your concerns.
Our Treadmill Rescue Kit requires the customer to follow specific instructions for set-up based on the model. If these instructions are not followed in a specific order then issues occur.
Glad to hear yours is up and running!
Made my trouble shooting and repair…very satisfied customer
Made my trouble shooting and repair very easy.
9 August 2022
Reply from Treadmill Doctor
Awesome! Thank you for your 5-star review!
Great service quick delivery
9 August 2022
Reply from Treadmill Doctor
Thank you for your 5-star review!
Get your Treadmill parts from here
Service was good. Parts arrived on time and as stated.
Unfortunately could not get the treadmill to work and had to trash it.
Vendor has a very good recycling effort for electronic parts— to be commended
Recommend this vendor
8 August 2022
Reply from Treadmill Doctor
Stellar review and much appreciated! Thank you for your 5-stars!
GREAT PRODUCT
GREAT PRODUCT. THE RUNNING BELTS FIT PERFECTLY. I HAVENO COMPLAINTS. I WILL BE USING YOU GUYS AGAIN. WE ARE AN EXTREMELY BUSY SERVICE COMPANY IN FLORIDA AND DEFINITELY WILL USE MORE OF YOUR PRODUCTS.
8 August 2022
Reply from Treadmill Doctor
Woohoo! Words we love to hear!
Thank you for sharing and for your 5-star review!
Power Inverter Board Replacement
The power inverter for our treadmill went and the Doctor had a replacement part that worked great in our Nordic Track Treadmill
8 August 2022
Reply from Treadmill Doctor
Yes for the win! thank you for your 5-star review!
I chatted with them and found the right…
I chatted with them and found the right part. They sent me a link and a coupon to order it. It arrived in a couple of days and worked perfectly.
8 August 2022
Reply from Treadmill Doctor
All around win/win! Thank you for your positive review!
Reply from Treadmill Doctor
Thank you for your 5-star review!
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