Your motor, belt and bracket were a perfect fit. So glad that our 20 plus year old Proform treadmill had replacement parts available through your company. You guys were great with customer support and... See more
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Tech was okay Kevin was the best support rep the others acted as if I was imposing their time I appreciate that you have solution to make an otherwise dead treadmill alive again Lastly the... See more
Company replied
Horrible customer service. The part sent was wrong, my machine wouldn’t even turn on after installation. The components were completely different from the original part. I reached out to customer serv... See more
Company replied
Jim at Treadmill Doctor is the man! All questions that I had were answered quickly and correctly, and he could not have been more helpful throughout the whole process of replacing our treadmill walkin... See more
Company replied
Company details
Written by the company
Treadmill Doctor is your source for treadmill and elliptical parts. Check out our treadmill reviews, elliptical reviews, repair parts, and more! We have thousands of treadmill parts as well as elliptical parts, exercise bike parts, and various machine maintenance accessories!
Contact info
Kansas Street 1333, 38106, Memphis, United States
- 800-750-4766
- doc@treadmilldoctor.com
- treadmilldoctor.com
3.8
Great
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Treadmill track
Tech was helpful in helping my get the right part. It arrived quickly and fit great.
2 September 2022
Reply from Treadmill Doctor
Great to hear! Thank you for your 5-star review!
Great service and product.
Product arrived quickly and packaged well. It was exactly what I needed when I could not find anywhere else. Will use Treadmill Doctor again. Great service.
1 September 2022
Reply from Treadmill Doctor
Repeat business is always appreciated!
Thank you for your words of praise and your 5-star review!
Excellent customer service
Excellent customer service. Loved doing business with them. They are my go to company for parts and service for my Bowflex tread climber.
1 September 2022
Reply from Treadmill Doctor
Thank you for your great call-out and stellar review!
Great belt, perfect fit
Belt arrived on time and fit perfectly. My treadmill now runs and feels like it’s brand new. Price was perfect. Very happy with your product.
1 September 2022
Reply from Treadmill Doctor
Feeling brand new rocks totally! Glad to hear you are up and running! Thank you for your order and your 5-star review!
Treadmill doctor has been good over the…
Treadmill doctor has been good over the past 20 years of support and repair advice. I can get the parts I need for most equipment. The refund and return department has always been great, the best
31 August 2022
Reply from Treadmill Doctor
Thank you for your continued orders and your positive review!
All good
All good; would have helped to have an email notification of when to expect delivery.
31 August 2022
Reply from Treadmill Doctor
Thank you for your positive review!
Great customer service.
31 August 2022
Reply from Treadmill Doctor
Thank you for your 5-star review and call-out for our team!
Great experience
Great experience. Shipped as promised and a quality product. Also thanks for the you tube video, it really helped.
31 August 2022
Reply from Treadmill Doctor
You are most welcome! We appreciate your 5-star review!
The website was easy to navigate and…
The website was easy to navigate and the costs were reasonable. It seemed to take an unusual amount of time to receive the shipment.
31 August 2022
Reply from Treadmill Doctor
Thank you for your patience with our carrier and your positive review!
got everything i needed & in perfect…
got everything i needed & in perfect time. wish they delivered to PO Boxes but was still able to get it.
31 August 2022
Reply from Treadmill Doctor
Glad to hear! Thank you for your 5-star review!
Hard to find part for our treadmill.
Hard to find part for our treadmill. Our treadmill is back up and running thanks to the Treadmill Doctor. Received the part quickly.
31 August 2022
Reply from Treadmill Doctor
Woohoo for the win! Thank you for your 5-star review!
Extremely knowledgeable
Extremely knowledgeable. Fixed our machine hadn’t had any trouble it works good as new. I would recommend to anyone who is needing work on their exercise equipment.
31 August 2022
Reply from Treadmill Doctor
Thank you for your stellar 5-star review!
We appreciate your order and your words of praise!
Couldn’t ask for a better service…
Couldn’t ask for a better service program when on YouTube follow their instructions for basic troubleshooting ordered the part he sent the part out very quickly put it in everything works beautifully thank you very much
31 August 2022
Reply from Treadmill Doctor
Yes for the WIN!
Thank you for watching our instructional video and for your 5-star review!
The chat person referred the right part…
The chat person referred the right part and it was deluvered as promissed.
Very good service.
30 August 2022
Reply from Treadmill Doctor
Wonderful! Thank you for your 5-star review!
treadmill Key replacement
Located treadmill Key replacement thru seller. Item arrived as described and transaction was smooth. Seller communicated process via email. I would definitely do business with The Treadmill Doctor again.
30 August 2022
Reply from Treadmill Doctor
Every word is music to our ears!
Thank you for making the day brighter and for your 5-star review!
Reply from Treadmill Doctor
Thank you for your 5-star review!
The replacement sleeve was fine
The replacement sleeve was fine. Instructions could be better. This is the second time I did a treadmill front roller sleeve replacement. The first time, I didn't know that two people are needed to ensure that heating is evenly accomplished and lumps do not occur. Yes, i looked at videos, but Treadmill Doctor could do us all a favor by spending a few more words on instructions.
26 August 2022
Reply from Treadmill Doctor
Thank you for your 5-star review!
We are currently updating our videos and will do our best to comply!
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