The overall experience was great. Easy ordering, shipping was fast. I was very impressed with membership sign up and the follow up paperwork. I am going to become a life members.
Company replied
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See what reviewers are saying
Heres' the stuff: 1. Offered an unusual item I liked (Federation keychain) 2. Reasonably priced. 3. Easy to order - good website arrangement. 4. Lots of communication - ordered, shipped, on the w... See more
Company replied
If you’re a Star Trek fan from Ohio or afar, get yourself to Federation Headquarters for sci-fi fun! You won’t be able to resist taking a picture in the coveted captain’s chair! Their selection of Sta... See more
Company replied
Shirts were great! Everything I’ve gotten fromthe Federation has been great quality. one star less was just because the shipment was in two parts, and no information on the rest of my shipment was g... See more
Company replied
Company details
Written by the company
The Federation is a 501(c)3 non-profit organization focused on a brighter future by helping those in need today. Designed and implemented with the help of Gene Roddenberry, The Federation leads the way in real-life real-world adventure. Federation chapters around the world focus on helping those in need in their corners of the globe. At times of disaster, we coordinate our assets to dispatch volunteers, aid, supplies and funds to the victims.
Contact info
4314 Milan Road, Suite 110, 44870, Sandusky, United States
- 877-365-8735
- info@trekfederation.com
- trekfederation.com
4.7
Excellent
74 reviews
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The overall experience was great
The overall experience was great. Easy ordering, shipping was fast.
I was very impressed with membership sign up and the follow up paperwork.
I am going to become a life members.
10 July 2026
Reply from The Federation
You are the best, Allen!
Quick Delivery came…
Items arrived pretty quickly and came well packaged. I was contacted ahead of time to inform me one item no longer had a box and would be rapped.
12 April 2026
Reply from The Federation
Thanks for the quick review as well. We appreciate you.
The shirt is exactly what I wanted.
9 April 2026
Reply from The Federation
Thanks Chris. Wear the Fed swag with pride.
Reply from The Federation
Thanks Tim. You have great taste!
Ease of ordering
Ease of ordering. Speed with which I received my order. Accuracy of my order. A call to the store prior to my order was handles very well & efficiently.
🖖
26 February 2026
Reply from The Federation
Thanks Christine. Cyrano Jones keeps us operating at top efficiency.
Donating to a great charity…
Donating to a great charity organization that encapsulates the vision of the great Gene Roddenberry.
25 February 2026
Reply from The Federation
Thank you so much, Robert. We believe Gene's vision can be reality.
They had something in stock that no one…
They had something in stock that no one else did and at a great price. The shipping was quick as well. I will definitely buy from again!
27 January 2026
Reply from The Federation
Thank you, Patrick. We are humbled by your praise.
Fast service and item looks great
Service was prompt and item arrived as described. The only thing I didn’t get was a tracking number when the item shipped. Otherwise the experience ordering was great.
I would definitely order from them again.
23 January 2026
Reply from The Federation
Gosh, we're sorry. Our system usually sends shipping notices as soon as they go out. I'm not sure why yours didn't arrive. Maybe your spam folder?
But 4 out of 5 ain't bad, according to Meat Loaf...kinda.
I was looking for a Star Trek group…
I was looking for a Star Trek group that was more than just a fan club, embodying a positive vision of the future.
9 January 2026
Reply from The Federation
I am glad you found us at The Federation, Dale. It is our honor to have you among us.
Great customer service
Very nice customer service they have a lifetime subscription for $45-$90 (prices may have changed due to inflation)
27 February 2025
Reply from The Federation
Thank you. You're very kind. Honest and kind. :)
Reply from The Federation
Thanks!
When I visit
Go in there, people are friendly and helpful and always find something, sometimes something I never even knew existed. Always end up chatting with the clerks
4 November 2025
Reply from The Federation
Hi Steven. It's always good to talk with you.
Russ was an excellent seller!
Russ was an excellent seller! He gave me a discount since I am a member of the federation. Can't wait to start using all the different soaps I bought. Thanks!
1 October 2025
Reply from The Federation
Geoff, you have excellent taste. I knew that when you joined The Federation years ago. This review confirms it again. :)
Quick response and speedy delivery
Quick response and speedy delivery. Loved the item received and it was in great condition.
6 September 2025
Reply from The Federation
Aw, thanks Chris. You are a person of great taste. - Cyrano Jones, Proprietor.
Reply from The Federation
We have to credit our proprietor Cyrano Jones for that. He brings back some amazing items from his trips. Thank you for the great review!
2nd order I have made
2nd order I have made, waiting on the current order. Communication is excellent and overall great. Looking forward to receiving my order of items.
Thank you….
17 August 2025
Reply from The Federation
Thanks!
Reply from The Federation
Thank YOU so much!
Nice people
Nice selection of products, and best of all, I got a prompt and friendly email letting me know that one of my products was accidentally shown as available but it wasn’t. Really nice people.
7 August 2025
Reply from The Federation
Aww, thanks so much for your glowing review!
Unique products and personal customer…
Unique products and personal customer service, cheers!
1 July 2025
Reply from The Federation
Thank you, kind Federation Citizen.
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