The overall experience was great. Easy ordering, shipping was fast. I was very impressed with membership sign up and the follow up paperwork. I am going to become a life members.
Company replied
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See what reviewers are saying
Heres' the stuff: 1. Offered an unusual item I liked (Federation keychain) 2. Reasonably priced. 3. Easy to order - good website arrangement. 4. Lots of communication - ordered, shipped, on the w... See more
Company replied
If you’re a Star Trek fan from Ohio or afar, get yourself to Federation Headquarters for sci-fi fun! You won’t be able to resist taking a picture in the coveted captain’s chair! Their selection of Sta... See more
Company replied
Shirts were great! Everything I’ve gotten fromthe Federation has been great quality. one star less was just because the shipment was in two parts, and no information on the rest of my shipment was g... See more
Company replied
Company details
Written by the company
The Federation is a 501(c)3 non-profit organization focused on a brighter future by helping those in need today. Designed and implemented with the help of Gene Roddenberry, The Federation leads the way in real-life real-world adventure. Federation chapters around the world focus on helping those in need in their corners of the globe. At times of disaster, we coordinate our assets to dispatch volunteers, aid, supplies and funds to the victims.
Contact info
4314 Milan Road, Suite 110, 44870, Sandusky, United States
- 877-365-8735
- info@trekfederation.com
- trekfederation.com
4.7
Excellent
74 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Heres' the stuff:
Heres' the stuff:
1. Offered an unusual item I liked (Federation keychain)
2. Reasonably priced.
3. Easy to order - good website arrangement.
4. Lots of communication - ordered, shipped, on the way, delivered.
If their inventory has other items I might like, I wouldn't hesitate to shop here agin.
30 June 2024
Reply from The Federation
You are very kind. Thank you!
Reply from The Federation
Thanks. We try to be professionally friendly.
I had a great experience
I had a great experience. Everyone is very friendly and I love their knowledge of everything. Star Trek.
10 March 2024
Reply from The Federation
Thank you Lori. You are a 5 star fan!
Helpful assistance and highly recommend!
22 February 2024
Reply from The Federation
Thank you, Steve. You’re a man of great character and superior judgement. :)
Communication!!!!
Communication!!!!! Outstanding customer care!!! Products were excellent and are a ton of fun. The Federation Store has earned a loyal customer
21 February 2024
Reply from The Federation
Thank you Scott. We look forward to your next beam-in.
Reply from The Federation
Thanks for beaming in, Amy. Come back soon!
I got everything I wanted
I got everything I wanted, but an email or telephone call letting me know where my item was
14 July 2023
Unprompted review
Reply from The Federation
The system is set to send you text messages when an item is shipped and how to track it. I'm sorry it didn't work in your case. We'll have a look.
Thanks for the great rating!
WAY MORE than your typical fan club!
LOVE the Federation. Sure it's about Star Trek fans getting together with other fans to talk about Star Trek and such BUT it's so much more. I've been a part of two chapters and each chapter was as much about community service and making the world a better place as it was about Star Trek - if not more! Keep up the GREAT work everyone!
27 May 2023
Unprompted review
Reply from The Federation
Thank you for being a part of us.
Reply from The Federation
Ahh shucks. I'm blushing. Thanks.
Quick fulfillment and delivery
Easy process, quick fulfillment and delivery. And the product was exactly what I was looking for.
14 April 2023
Reply from The Federation
We love to hear stuff like this.
This is a great organization to be a part of
This is a great organization to be a part of. Ive been a member for 7yrs and they are always willing to help people, and are always friendly.
26 March 2023
Unprompted review
Reply from The Federation
Thanks Robert. It is our honor.
Reply from The Federation
Faster and friendlier than even McDonald's. :)
A Great Experience!
Even though I've been a member of The Federation for a couple of years now, this was the first time I've ever ordered something from their shop. I received an email and, very much to my surprise, even a text message letting me know that my order was shipped out. When it arrived, it was well packaged and exactly what I wanted. I had zero issues and look forward to ordering from them again in the future. I was very pleased with this experience!
10 March 2022
Reply from The Federation
Thanks, Lucas! You rock!
Open positions
I like the website and I would like to see what positions that are opened to the members.
6 March 2022
Reply from The Federation
We always welcome our members to tell us what they would like to do.
Reply from The Federation
Welcome to the team, Pennie!
I ordered on the 21st and received my…
I ordered on the 21st and received my package on the 23rd. Fantastic jobs.
23 February 2022
Reply from The Federation
Thanks Jerry!
The Trek Federation products I got were…
The Trek Federation products I got were very nice. Made of good quality. Form was easy to use and find. Items were package good. Trek Federation members got a discount on all products.
22 February 2022
Reply from The Federation
Thanks Beau!
Incredibly helpful.
The Federation are always incredibly helpful, communicative & pleasant to deal with, as well as doing a great deal for others. I would recommend them in a heartbeat.
20 September 2021
Reply from The Federation
Thanks Darren!
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