Incredibly poor service with equally poor food. Given the wrong bill and then questioned when we raised it? Qualify for blue light discount however the holder of the discount has to pay for the bill?... See more
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See what reviewers are saying
I placed an order for a voucher over a week ago and have not received any confirmation of when it will be sent. I have also emailed for an update but have not received a response. Could you please let... See more
Website fairly easy to use but gift card section could be more prominent perhaps in the strap line. Sent off the card without message as no prompt given and box for this not obvious enough. Delivery... See more
Went to steak and wine night and had the most fantastic evening. Perfect food and lovely atmosphere. I'm not sure why other people are complaining as the menu was advertised previously. As a frequ... See more
Company details
Written by the company
Online Cornish Farm Shop. Browse our incredible selection of farm produce plus a fantastic taste of the best of Cornwall. Hampers, gifts and nationwide delivery available (excludes Highlands and Islands). For reviews of our Restaurant or Farm please head over to Trip Advisor.
Contact info
Tre Pol & Pen, Lezant, pl15 9nn, Launceston, United Kingdom
- 01566706527
- manager@trepolandpen.co.uk
- trepolandpen.co.uk
3.3
Average
71 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Online click and collect frozen sausage rolls
The frozen sausage rolls and mini pasties were fantastic and loved by all. Well packaged with clear cooking instructions.
The ordering from the website is a bit clunky and searching for what you want is not always easy.
Confirmation of the click and collect is not great,I can track my parcel through a third party site !
Information on were to pick up and clear confirmation of the order would of been helpful. Having said that the staff in the shop were very helpful and friendly which in the busy run up to Christmas was great
22 December 2022
Always get fantastic service
Always get fantastic service, great food and a lovely setting. We would highly recommend this place. We have been several times and cannot fault anything. Well done 👌
3 December 2022
When a gift card is sent to an existing…
When a gift card is sent to an existing loyalty card member then the loyalty points should automatically be added to the loyalty card member…
29 November 2022
Quick delivery
25 October 2022
Great food
Great food, awesome cakes, lovely staff, clean and bright and airy and will return!!!
11 April 2022
Unprompted review
Excellent food
Excellent food, great atmosphere & service & a beautiful setting. We’ll be back
8 April 2022
Unprompted review
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