Tribalmotorsports Reviews 

197
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service team for being top-notch, very responsive, and polite, often getting back to people quickly and offering helpful assistance. Many also appreciate the efficient support, noting that the team goes above and beyond to help with inquiries and technical support. People frequently find the ordering process straightforward, and many products arrive in great shape, ready for immediate use, bringing joy to children. However, some customers also noted issues with product quality and condition upon arrival. Several people reported receiving items that were broken or damaged, with problems like bent parts, faulty components such as carburetors or motor mounts, or incorrect assembly. Some reviewers also experienced functional defects shortly after use, such as products stopping working or having sticking throttles, leading to disappointment.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers expressing satisfaction, highlighting... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as great, helpful, and... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers reporting that products... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting quick and helpful... See more

Service

Clients share positive opinions on service, with many expressing pleasure and satisfaction with the company's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ive purchased 4 ATVs from tribal motorsports and highly recomend them to anyone looking for a new ATV. shipping was fast and not too expensive. i chose the pre-assembled option and all quads arrived r... See more

Rated 5 out of 5 stars

We ordered a 125 coolster four wheeler for my kids for Christmas. It was very easy to navigate the website and decide based on the recommendations and product reviews which four wheeler to choose. W... See more

Rated 5 out of 5 stars

I was skeptical about buying such a large (physically) item from a website, but after checking around and seeing it was legit, I ordered a quad for my son. The process was simple, coordination of ship... See more

Rated 5 out of 5 stars

I would say my kids love riding these quads and was happy to receive them, I would say the customers services and the support team gets back to you within 24hours and willing to help you right away wi... See more


Company details

Written by the company

The Nations Largest Powersports Retailer Offering Dependable Outdoor Fun At Extremely Low Prices. Once Your Part Of The Powersports Family You Will Be Backed By One Of Th


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4.3

Excellent

TrustScore 4.5 out of 5

197 reviews

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No recent history of asking for reviews

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4.3

All reviews

(197)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

My entire experience with tribal sports…

My entire experience with tribal sports has been amazing from when I ordered my Coolster 110 ATV until my latest inquiry for technical support. I ordered my Coolster and it was shipped quickly well within the 3 day expedited shipping. It arrived with the front grill bent due to the shipper. They had a new grill shipped within 24 hours. We loaded the Atv up and went camping where my grandkids rode their new Coolster nonstop for 4 days in the Colorado Mountains. We loaded it up and brought it home covered in dirt and dust. While washing it, we noticed a cap had vibrated loose and was missing. Gone. Somewhere in the mountains now. I didn’t know the part I was looking for so I sent an email to tech support with a pic of the missing cap. They responded the same day with the identity of the part, the cost to replace it, and offered to get the new stator cap on the way to us asap. I am more than pleased with tribal motor sports. My wife and I are already planning a second purchase for our grand children. They love their Coolster so much they no longer want to share.

12 July 2026
Unprompted review
Tribalmotorsports logo

Reply from Tribalmotorsports

Thank you so much for taking the time to share your experience! We're thrilled to hear your grandchildren had such a great time riding their Coolster in the Colorado mountains—that's exactly the kind of memories we hope our customers create. While we're sorry the front grille was damaged during shipping and that the stator cap worked its way loose after several days of riding, we're glad our team was able to get both issues taken care of quickly. We truly appreciate your trust in Tribal Motorsports and are honored that you're already considering a second ATV for the grandkids. We can't wait to help get them each riding their own! Thank you again for your business and for being part of the Tribal Motorsports family. Ride safe and enjoy!

Rated 1 out of 5 stars

My tribal motorsports 4 wheelers arive…

My tribal motorsports 4 wheelers arive broken and danage . The box had 2 big holes in it where someone went threw . Damaged several things. Damaged my seat bar . The bar is Damaged so bad my seat does not shut properly. So definitely a safety issue. I emailed tribal motorsports with tons of pictures of the damage and there response is we will put in your file. BUYER BE AWARE . TRIBAL MOTORSPORTS WILL NOT FIXED THERE DAMAGED GOODS

10 July 2026
Unprompted review
Tribalmotorsports logo

Reply from Tribalmotorsports

We're sorry to hear you're disappointed with your experience. After reviewing the photos you initially submitted, the issues appeared to be cosmetic in nature and did not indicate significant shipping damage. That said, we take every concern seriously. Earlier this month, our support team reached back out requesting additional information so we could further evaluate your concerns and determine the best resolution, but we have not yet received a response. We remain happy to assist and encourage you to reply to our support email so we can continue working toward a resolution.

Rated 3 out of 5 stars

Dont recommend

The delivery was fast and easy. Although there were problems with the setup. First of all it took 2 weeks to put together. The directions about the assembly were not clear. The decals on both sides of the go kart were upside down with the warning sticker right side up. We had to cut a hole in the leather for the seat belt buckle to go through. The seat can not be moved up toward the steering wheel or the buckle comes out. One headlight is loose and can not be tightened while the other one is hardly works. The foot plate was preventing anchoring of the seat in place. For the money I spent Im very disappointed in the product itself. After riding on it for a few hours a hose came off and there is oil everywhere.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a 110cc dirt bike for my…

I ordered a 110cc dirt bike for my daughter a few years ago, tribal motorsports has been nothing but GREAT, in all the assistance that I have came to them about! Fast responses through email, ALWAYS polite, and very professional. I 100% recommend Tribalmotorsports, to anybody looking for a reliable ATV/dirt bike!
Thank you for being so great!!

1 May 2026
Unprompted review
Rated 2 out of 5 stars

shipping looks used

shipping and dont take like they say to do subject to inspection ,because your told it wasnt them

11 November 2025
Unprompted review
Tribalmotorsports logo

Reply from Tribalmotorsports

We understand how frustrating shipping damage can be, and we want to clarify how the freight process works so there’s no confusion. All powersports shipments from every carrier in our industry are delivered subject to inspection. This means the carrier requires any visible damage to be noted on the delivery slip at the time of drop-off. If damage is not noted, the freight company automatically denies responsibility and states the issue was not caused during transit. This is their policy, not something Tribal Motorsports controls.

That said, even when damage is not marked at delivery—and the carrier denies the claim—we still step in to help our customers. We work directly with the manufacturer on your behalf and do everything possible to make sure any damaged or defective parts are replaced under warranty.

We are always here to help and are committed to finding a solution, even when the shipping carrier will not accept liability. Please reach out to our support team so we can continue assisting you through the proper channels.

—Tribal Motorsports Support

Rated 5 out of 5 stars

Great customer service

Great customer service! They get back with you quick and is very helpful. My kid loves riding the trail master cheetah 8 go kart!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Cool Quads

I would say my kids love riding these quads and was happy to receive them, I would say the customers services and the support team gets back to you within 24hours and willing to help you right away with no hesitation. It’s a good place to get your kids quads if they’re barely starting out with wanting a quad!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Ordering process was very easy and shipping was fast. Everything arrived in great shape for my son to start riding immediately. Great response time from customer service as well.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Tribal motor sports has been amazing to work with. We purchased an Atv for my 8yr old. Process was easy, and they kept in communication along the way. Product was as described. My son loves it.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

The team was communicative throughout the whole process and the bike came in looking great! Excited for my son to get it for Xmas!

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Hands down, great experience

I was skeptical about buying such a large (physically) item from a website, but after checking around and seeing it was legit, I ordered a quad for my son. The process was simple, coordination of shipping and delivery was a breeze, and the item arrived flawlessly. Customer service has been very responsive and polite the one or two times I had a question. I will definitely be buying from them again. Lastly, the delivery was an experience myself. My 9 year old was completely geeked out when the huge pallet arrived and we got to unbox his quad. Such a cool experience.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

We ordered a 125 coolster four wheeler…

We ordered a 125 coolster four wheeler for my kids for Christmas. It was very easy to navigate the website and decide based on the recommendations and product reviews which four wheeler to choose. We paid using a third party payment company, which was also very easy to use and process.
Once the four wheeler was received, it was easy to assemble.
Overall it was an amazing experience. I would absolutely order from this company again. Their customer service is top notch. And the product has been a wonderful gift for my kids.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service and Reaction

I got myself into a situation where what I ordered may have been at risk of not making it in time between order processing + shipping time. (my fault, not theirs, I accounted for shipping time only) I inquired to see if someone could keep me posted so I could know whether or not I would be cutting it too close and have to inform my child that his gift wasn't going to arrive in time. They read my message and reacted better than any company I could imagine. They pulled some strings for me and not only gave me a complimentary processing rush, but made sure it shipped out the same day, and gifted me rush shipping. I hope everyone doesn't see this review and take advantage of their kindness and ruin it for everyone. They understood the situation I got myself in, and used their humility to make it work for my family and I. There will be one super happy little boy on his birthday, and a father who will understand the risks of procrastination and over-researching. I will absolutely order from Tribal again without hesitation.

8 October 2025
Unprompted review

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