Tribalmotorsports Reviews 

198
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the rapid response times, noting that the support team is always polite, professional, and quick to assist with any questions. Many people also mention that browsing the website is easy and that products like ATVs and go-karts make wonderful gifts for their children. Some reviewers were not happy with the overall product quality, mentioning specific problems like damaged components upon arrival or assembly flaws. A few consumers additionally pointed out difficulties with mechanical parts failing, such as broken welds or sticky throttles occurring shortly after starting to use them.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Many... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being very... See more

Quality

People report ambiguous experiences with quality, reflecting mixed opinions among consumers. While a few... See more

Response time

Consumers find response time to be positive, highlighting fast and polite interactions through email and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made the mistake of not getting a title for my bike when I bought from tribal motor sports 4 years ago. Despite the records being so old, as soon as I reached out to them they got it done. Granted,... See more

Rated 5 out of 5 stars

We ordered a 125 coolster four wheeler for my kids for Christmas. It was very easy to navigate the website and decide based on the recommendations and product reviews which four wheeler to choose. W... See more

Rated 5 out of 5 stars

I was skeptical about buying such a large (physically) item from a website, but after checking around and seeing it was legit, I ordered a quad for my son. The process was simple, coordination of ship... See more

Rated 5 out of 5 stars

I would say my kids love riding these quads and was happy to receive them, I would say the customers services and the support team gets back to you within 24hours and willing to help you right away wi... See more


Company details

Written by the company

The Nations Largest Powersports Retailer Offering Dependable Outdoor Fun At Extremely Low Prices. Once Your Part Of The Powersports Family You Will Be Backed By One Of Th


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

198 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(198)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was a little worried ordering…

I was a little worried ordering something this costly on line but I contacted the customer service person several times for tracking questions and he was very patient and helpful with any question I asked.
When the atv came it was very well packaged and protected from damage
And the BEST part is we are so far satisfied with the product! Can't wait for our grandson to try it out!

27 February 2020
Unprompted review
Rated 5 out of 5 stars

Quick response customers service and fast shipping

Bought 2 125 coolster atv for my kids. Easy web and quick check out order Sunday evening Monday morning got email order said oder in process late Monday afternoon said order completed Monday evening R/L shipping called for delivery Tues 9-5 wow it amazing also it a good price nice customer service. Thanks my kids love it so much

15 February 2020
Unprompted review
Rated 5 out of 5 stars

Above and beyond!!

These guys and gals are first class! They provided an excellent customer experience from start to finish with consistent, thorough communication. The go-kart arrived EARLY, fully assembled and ready to go! (THANK YOU!) Everything is perfect and I am incredibly grateful. You've earned another loyal customer.

3 January 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely WONDERFUL

Absolutely WONDERFUL! The TMS Team is such an amazing team! They were out on HOLIDAY and still went out of their way to help me receive my order!!! WONDERFUL!!!
Amanda Kelley

27 December 2019
Unprompted review
Rated 5 out of 5 stars

Thank you so much for the great service…

Thank you so much for the great service and a wonderful product. They were quick to respond when I wanted to change the color of my order. And my order came much quicker than expected. All parts fit great and the go cart runs beautifully.

21 December 2019
Unprompted review

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