Traded one of my watches in today for a new one, and ended up getting my mum a pair of diamond earrings whilst I was there as the quality was amazing 😍 wouldn’t go anywhere else for my jewellery an... See more
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Company details
- #32 of 109 best companies in Jeweller
- #18 of 87 best companies in Jewellery Designer
- #35 of 131 best companies in Watch shop
Written by the company
Celebrating 30 years in the game we are proud to launch our new luxury showroom “THE PENTHOUSE” in the city of London. Taking the original small east end store to a whole new level, we are known for our range of unique custom made diamond pieces and high end luxury watches. We have a vast collection of jewellery from rings, pendants, chains and more.
Contact info
19 Great Winchester Street, EC2N 2BH, London, United Kingdom
- 07399606868
- info@trottersjewellers.com
- trottersjewellers.com
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The online purchase satisfaction
The online purchase and shipping made everything so simple. The communication during the purchase was precise and effective. Thanks to the team for lovely watch.
Perfect buying experience
Perfect buying experience, sent an enquiry at 7pm on a Saturday night expecting a reply the next day- they replied straight away, deal was completed within an hour or so, flew down from Edinburgh and picked it up the following week, guys were really nice, knowledgable and the watch is perfect- 100% will use again….
Mickey was great
Mickey was great, fast response, sized the watch perfectly, my wife was over the moon with it.
Very friendly staff
Very friendly staff, made us feel very comfortable. Also very knowledgeable and gave good advice when choosing my watch. Highly recommend them.
I was really thrilled with the customer…
I was really thrilled with the customer service Halil was very helpful in helping achieve my aim and I was very happy with my purchase I’m definitely stuck with this company there’s a lot to choose from! I will recommend them 💯
Cheeers
Jibs
Very welcoming and plenty to look at
Very welcoming and plenty to look at, our sales guy was brilliant no sales patter, showed us exactly what we wanted and very easy to talk to.
The buying process was very easy and simple followed up by emails.
Very easy to spend lots of money lol...
Top service
The team at trotters are super professional, down to earth and hospitable.
Can’t say a bad thing about their service.
Definitely recommended to anyone that’s interested.
Great Service
Approachable, knowledgeable, friendly. No hard sell, just good advice. Great selection of watches. One small point: It would be good if the website had the location of the watch... Bank etc. But a very minor point.
Great team and experience
Great team, great experience and great buy! They were very knowledgeable, friendly and I was really happy to do business with this reputable company.
I absolutely recommend them.
Great service
Great service, quick to reply with any queries and went above and beyond sending out same day when it was late for next day delivery by 1pm. Would recommend and use again.
Lovely staff really easy to interact…
Lovely staff really easy to interact with, i would have preferred if there was a private room where to try on and proceed with purchase
Quality service from start to finish
Quality service from start to finish wouldn't hesitate to recommend Thankyou guys
The moment we walked in
The moment we walked in, we felt so relaxed. The staff were very friendly and welcoming, & very knowledgeable.we chose our item then left, would recommend them to family and friends.
10/10
Great customer service. Explained the watch to me in detail took time to ensure i was happy. First time dealing with trotters 10/10 experience will definitely be back.
BOUGHT A CHRISTMAS GIFT FOR MY…
BOUGHT A CHRISTMAS GIFT FOR MY GIRLFRIEND, ordered it online H was amazing through the whole process up and till it was delivered. great item my misses will love it 👍
Blown away by the service provided .
Blown away by the service provided .. made a purchase after 4pm on Friday and had it on my wrist 0930 Sat morning . WOW will definitely be back . Thanks
Traded in my old watch for a new one..
Traded one of my watches in today for a new one, and ended up getting my mum a pair of diamond earrings whilst I was there as the quality was amazing 😍 wouldn’t go anywhere else for my jewellery and the staff where lovely.
Thank you soooo much I’m completely obsessed with my new watch and can’t wait to come back to pick my tennis bracelet after Christmas xx
Great people great service!!!
Great people great service!!!
Lorenzo was polite and knowledgeable and was nothing but helpful, I would definitely be going to purchase again in the future 😎
DateJust 41mm
Really transparent and open providing great advice and recommendations throughout. The service was second to none and the team were really proactive.
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