True Cost Mortgages Reviews 

122
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mike helped with our mortgage and re-mortgage applications from start to finish, and beyond. He provided excellent financial advice by recommending the best solution for our needs. He handle... See more

Company replied

Rated 5 out of 5 stars

Mike was extremely insightful and helpful in organising our mortgage for our first property purchase. He was able to explain every step of the way to us and made the whole process painless! Would high... See more

Rated 5 out of 5 stars

In the past Mike has completed 3 mortgages for me. Dealing with everything from start to finish always professional, great communicator and always listens to the ask. Recently Mike has completed a... See more

Company replied

Rated 5 out of 5 stars

At all times there was clear communication, quick responses, with always our best interests at the forefront of everything. Took what could have been another stressful part of a property purchase and... See more

Company replied

Company details

  1. Mortgage broker

Information provided by various external sources

Mortgage Broker Liverpool and Skelmersdale. We are independent mortgage brokers call FREE on 0800 035 2989. True Cost Mortgages, 3rd Floor,1 Mann Island, L3 1BP


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Mike helped us get a mortgage for our first house purchase a few years ago and has again helped us secure a great mortgage rate this year. Mike makes the whole process easy from start to finish; providing clear advice, always keeping us updated and is quick to respond to our queries. I would highly recommend Mike/True Cost Mortgages for a professional and friendly service.

5 March 2026
Rated 5 out of 5 stars

Extremely helpful and always available

Mike was extremely insightful and helpful in organising our mortgage for our first property purchase. He was able to explain every step of the way to us and made the whole process painless! Would highly recommend!

23 March 2026
Rated 5 out of 5 stars

Mike Roberts is brilliant!

In the past Mike has completed 3 mortgages for me. Dealing with everything from start to finish always professional, great communicator and always listens to the ask.
Recently Mike has completed a transfer of equity. This is something I didn’t think would be possible. But Mike made the process simple, communicated with me every step of the way and liaised or chased the mortgage company when needed. The TOE was a success.
Over the years I have recommended Mike to family and friends. His knowledge and professionalism is second to none.

5 March 2026
Unprompted review
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Reply from True Cost Mortgages

Vicky thanks for the lovely review always a pleasure to help you and your family.

Rated 5 out of 5 stars

Taking the stress out of Mortgages

At all times there was clear communication, quick responses, with always our best interests at the forefront of everything. Took what could have been another stressful part of a property purchase and made everything so much easier. Couldn't recommend highly enough.

10 March 2026
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Reply from True Cost Mortgages

Thanks Tommy for the review. Glad the move completed and you back in Malton.

Rated 5 out of 5 stars

Navigating home financing can be a…

Navigating home financing can be a nightmare, but Mike made it a dream. He paired expert precision with genuine care, securing a fantastic rate. Seamless, professional, and highly recommended—Mike is the best in the business for an stress-free closing!

5 March 2026
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Reply from True Cost Mortgages

Thanks Neil for the great review. Looking forward to the next review.

Rated 5 out of 5 stars

Highly recommended and trusted

Mike helped with our mortgage and re-mortgage applications from start to finish, and beyond.

He provided excellent financial advice by recommending the best solution for our needs. He handled our applications very professionally and acted swiftly when required.

We highly recommend his services to anyone. We really don't know how we could have managed the entire application process without him.

Many thanks, Mike.

Valerio & Alessandra

5 March 2026
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Reply from True Cost Mortgages

Valerio thanks for the lovely review. Always a pleasure to deal with you and Alessandra

Rated 5 out of 5 stars

Lennie Brown - Great Experience

I recently dealt with a broker called Lennie Brown, it was a pleasure all round, he needed help with an Equity release case and communicated efficiently and effectively throughout our interactions. It was clear he had a lot of passion for his customers.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Mike

I have always found Mike (Roberts) to be great to deal with. I appreciate his care, advice and communication. Thank you Mike.

1 April 2025
Rated 5 out of 5 stars

My broker was Mike

My broker was Mike. And I definitely advise everyone to him. Since when we talked with him first time, he was helpful, understanding and so kind.

Except him personality, he is hundred percent exper about his job.

Before talking with him, I ask other some companies, they kindly refused me, because of I am foreigner. Probably they didn't want to use their time my mortgage which was not to manage easy and have low possibility to success.

Before starting I explained all situation about me and my other experiences.

As a professional, he solved everything one by one with me. Even when I lost my hopes, he helped to me like a friend.

In conclusion, I got my mortgage and have a house thank to him.

Thank you Mike.

14 February 2025
Rated 5 out of 5 stars

Highly recommended

Easy transaction- great communication & explaining of the process from Mike. I will be using company again. Highly recommended

5 November 2024
Rated 5 out of 5 stars

Mike was amazing,so easy to talk too…

Mike was amazing,so easy to talk too and incredibly professional, I couldn’t recommend him more , he talked me through the whole process and was never too busy to answer the phone, what a guy 🙌

2 May 2024
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Reply from True Cost Mortgages

Thanks Francye for the great review. Always a pleasure dealing with you.

Rated 5 out of 5 stars

Where to start

Where to start? The support I received during a long (6 year) divorce settlement was exceptional. The team at The Mortgage Advice Centre/True Cost Mortgage, in particular Mike Roberts, were amazing. Mike found not one but three great mortgage deals for me, as external factors resulted in the first 2 offers expiring before completion. After each disappointment the support and calm professionalism displayed by Mike gave me some much needed hope and reassurance that it would be possible to complete satisfactorily, with advice on the mortgage and conveyancing, and the relevant questions to ask my legal team. This was achieved with email and telephone conversations, in a friendly and personable manner. Emails were answered promptly and I received regular check-ins when there had been delays from the other party. Finally I have completed and now have the paperwork to show for it, and have no doubt of the contribution from Mike and the team. Thank you for helping me to secure my own home.

26 April 2024
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Reply from True Cost Mortgages

Thanks Julie, glad we got there in the end and your file is now off my desk after almost 6 years.

Rated 5 out of 5 stars

TRUE COST MORTGAGES - ABSOLUTELY.

Mike, who I dealt with during my mortgage journey was a truly diligent advisor. His response time was exceptionally quick. The advice, assurance and direction was highly adequate. I’d recommend True Cost Mortgages to any mortgage seekers who want a plain sailing journey.

5 February 2024
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Reply from True Cost Mortgages

Steve, Thanks for the lovely review, It was a pleasure dealing with you and glad we got the mortgage sorted after your long search for a suitable property.

Rated 5 out of 5 stars

Mike from True Cost Mortgages has been excellent!

We have recently bought our first house and Mike from True Cost Mortgages has been brilliant to work with. Nothing was too much for him, we had a lot of questions! Sorry Mike! But he was great and answered all our questions really quickly and kept us in the loop about everything!

5 February 2024
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Reply from True Cost Mortgages

Thanks for the review Mel, hope you and Mark will be happy in your new home. Always happy to answer your questions.

Rated 5 out of 5 stars

Professional

Pleasant, Competent And A Pleasure To Deal With.

5 February 2024
True Cost Mortgages logo

Reply from True Cost Mortgages

Sid thanks for the review its a always a pleasure to work with you.

Rated 5 out of 5 stars

Highly recommended!

I would genuinely, very much recommend True Cost Mortgages. I had the pleasure of being supported by Mr. Lennie Brown in my search for a lifetime mortgage. Lennie goes the extra mile at every point of the process, is always there to answer any questions and is indefatigable in chasing up any requirements to speed along your application. He really is a ‘steely eyed rocket man’ of financial advice and a great guy too! You could not, in my sincere opinion, be in safer hands!

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Superb professionalism and service

I can’t recommend Mike Roberts and the team at True Cost Mortgages highly enough. We’ve just completed on quite a complicated mortgage, and simply would not have been able to it without Mike. He found us the funds needed, took all the hassle out of the process, and saved us a significant amount of time and money.

Mike guided us with the utmost professionalism, support and patience through every step. Having Mike as a trusted expert at heart of all the people, processes and agendas involved – the banks, solicitors, estate agents – really took away the complexity and stress. He spared no effort in guiding us through - always at the end of the phone, always proactive, always clear, considered and timely.

When I’ve been forced to deal with the banks directly, it was horrendous and really highlighted the huge difference and value Mike brings. I’ve used Mike over the years for a few mortgages across London and wouldn’t sort a mortgage without him.

7 June 2023
Unprompted review

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