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Trueplayer Reviews 

270
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

My top-up account was automaticaly converted into a VIP top-up which i don't needed. As a commercial gesture i did get a full refund which makes me very satisfying. Thanks for this gesture. The conta... See more

Rated 3 out of 5 stars

The thing which i don't like is the website deducted my amount without prior email notice. I just want to request you please at least you should ask one time for the confirmation of subscription befo... See more

Rated 5 out of 5 stars

I encountered a problem regarding my account and subscriptions, and I contacted technical support, who in turn did their duty to the fullest extent as quickly as possible. The problem was resolved, th... See more

Rated 5 out of 5 stars

I recently had an issue where I needed a cancelation of my membership and a refund as I had signed up in error. Daisy dealt with my issue extremely quickly and at all times I received an email regardi... See more

Contact info

4.1

Great

TrustScore 4 out of 5

270 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(270)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I encountered a problem regarding my…

I encountered a problem regarding my account and subscriptions, and I contacted technical support, who in turn did their duty to the fullest extent as quickly as possible. The problem was resolved, the necessary measures were taken, and I was compensated for what had been taken. Thank you for your cooperation.

27 August 2025
Unprompted review
Rated 3 out of 5 stars

The thing which i don't like is the…

The thing which i don't like is the website deducted my amount without prior email notice. I just want to request you please at least you should ask one time for the confirmation of subscription before deduction of amount.
Thank you

4 August 2025
Unprompted review
Rated 4 out of 5 stars

Speedy response

My correspondence was acted on very quick. Thank you Raj and escalation team. No long waiting periods. Only one final step to be processed.

11 July 2025
Unprompted review

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