Terrible cruise ship experience. Dinner cost €17 per person, but the food was even worse than instant noodles. The beer was awful and only available in cans. To make things worse, the soap dispenser i... See more
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Terrible travel experience. The seats were extremely uncomfortable and painful for a 6-hour journey. The Wi-Fi was very weak, and the delay in departure was only announced during check-in. Everything... See more
Trelleborg to Travemünde with Peter Pan was a great experience. Easy booking, fast checkin with machines, onboarding with caravan. Clear signs and instructions from friendly personal. Clean sitting ar... See more
Company replied
Pre check-in was ok except for some absolutely crazy way to state the expiring date for identification document. HOW can anybody make that kind of idiotic system when there are thousands of examples... See more
Company replied
Company details
Written by the company
På ttline.com hittar du många erbjudanden och bra tips för din resa över Östersjön. TT-Line är marknadsledande inom färjetrafiken mellan södra Sverige och kontinenten. Med upp till 18 avgångar per dag förbinder TT-Line de största Östersjöhamnarna Travemünde, Rostock, den polska hamnorten Swinoujscie och Klaipeda i Litauen med den södra svenska knutpunkten Trelleborg, den viktigaste hamnen i Sverige. På ttline.com hittar ni färjeöverfarter, paketresor och shoppingresor till förmånliga priser. Med en flotta på sju fartyg erbjuder TT-Line bekväma hytter, restauranger, cafeér samt bollhav för de yngsta. I ombordshopen Sea & Save hittar ni kosmetika, starka drycker, parfymer, godis och souvenirer. Njut ombord på soldäck med en god bok och en kopp kaffe. TT-Line erbjuder olika typer av biljetter. Nyhet! Planera din semester tryggt och säkert. Lägg till FLEX-Plus på din bokning. Boka nu och bestäm dig senare. Avbokning utan kostnad och ombokning utan avgift med FLEX-Plus fram till 24 timmar före avresa. Låt semestern börja ombord!
Contact info
Travemündeallén 12, 231 61, Trelleborg, Sweden
- 0900-1112031 (1,50 kr/min)
- kundtjanst@ttline.se
- ttline.com
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Replied to 4% of negative reviews
Typically replies within 1 month
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The best, cheapest and easiest way to travel.... TOP!
Very easy to book, service is TOP and the prices are fair!!
The cabins are clean, even towels!
Never have to drive through Denmark anymore because the ferry Putgarden/Rodby is much too expensive.
So, I can recommend TT line to everyone :-)

Reply from TT-Line

Reply from TT-Line
The early ship from Rostock to…
The early ship from Rostock to Trelleborg is the worst experience ever. After the breakfast beeing served from 8.00 to 9.00 nothing is available until 14.00. The toilet have no soap etc..... I recommend to choose Stena Line instead. More comfortable ships and cleaner.

Reply from TT-Line
Day sailing our car was damage…
Day sailing our car was damage scratched through to paint and dented both sides. Tt line told us a procedure to go through getting two quotes stat dec and photos only to be told there was no incident report so werent going to do anything. Left with $2500 worth of damage. We hadnt noticed damage as dark have a disability so getting in car was priority and with a child with disability. Basically they could not care less. Very disappointed in being given run around and basically fob off with their legal letters. Hmm think ill fly from now on
Update i did send feedback to your customer service and if you read my feedback thats the response i got after a month and them knowing full well they werent going to deal with it properly very disappointed as i am a pensioner who looks after a child with a disability and i dont have $2500 to fix the damage.

Reply from TT-Line
All the segments of mu trip from…
All the segments of mu trip from booking to arrival went perfect

Reply from TT-Line
Hej,
Hej,
I have given you 4 stars because you can improve the food at the restaurant.
You can consider also the organic food and vegetarian options.
I am looking forward to experience this options in my next visit.
Thank you

Reply from TT-Line
The boattrip was amazing
The boattrip was amazing, good room Nice staff.
However, the woman at the douane was crazy and agressive for no reason at all. Maybe search for another job, or even beter: a good therapist

Reply from TT-Line
Average experience
Very easy check-in.
A lot of food choices on the menu, even on the night ferries, but the food was pre-heated and looked like it had been laying there for a while. No staff served the food either.
Cabins were not well cleaned (lots of hairs in the toilet, dust in every corner in the room).
Would be nice to only have one general wake up call 30min before arriving, instead of reminding people that breakfast is being served 1hrs before arrival. Quite annoying to get disturbed when you do not want to have breakfast. Guests who wants to eat can set their own alarms.
But overall, a decent experience.

Reply from TT-Line
Late boarding and departure
Late boarding and departure, very old and dirty rug, food was inedible. A shadow of its former self

Reply from TT-Line
My last post was indeed correct it is…
My last post was indeed correct it is the service from Devenport Tasmania to the new terminal in Geelong, Melbourne Victoria, Australia!!!!! The worker has now been relieved of her duties as animal control officer and been reassigned other duties. The whole process and dealings with TTLine for me was not satisfactory and our main concern is that it could happen to another customer and their pet. We are glad they took it seriously but this sort of thing should not happen in the first place.
Really bad experience
Really bad experience.
We got on the ferry (Trelleborg-Swinoujscie) at 01:20. Ferry departure was at 02:00. We had to wait for the cabin till 3:00!!! There were only two coworkers cleaning all the cabins. Waiting for 1h 40m in the middle of the night… I do not recommend.
Also the smell in the toilet was very bad.
Never again TT on any route.

Reply from TT-Line
I have a discount code and while I use…
I have a discount code and while I use it I was forbidden to complete the booking.
I had to make the booking without the discount.

Reply from TT-Line
The ship so huge and so nice …
The ship so huge and so nice ….
Everything is cool, fresh and clean …
Nice stuff so kind and cooperative

Reply from TT-Line
Price worthy
Price worthy, clean and professional. Only critic would be the breakfast.

Reply from TT-Line
Not good
The boat was ok.
But when i go AT 5 morning for Coffee, i have a woman AT thé cashier, who was very anthypatic. She was very Bad with passagers.

Reply from TT-Line
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