Do NOT buy from this crooked business. They will charge you knowing they don’t have the inventory to ship your order and good luck getting your money refunded. Terrible business practices from a disho... See more
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The phone holders reached me in time & the prompt response & despatch is appreciated, but the metal or magnetic circles that adhere to the rear of the phone/phone case, don’t work too well. I have an... See more
Company replied
I love this phone holder as it has a firm hold on my iPhone, however my issue is that it didn't fit onto the airvents in my car. I drive a Holden Combo. Luckily I have another kinda flat horizontal su... See more
Company replied
Product does the job and magnet is good. Minimalist design so its not intrusive. But only sticks to the phone so you have to remove it from the cover, even if plastic. From the heat, the stick pad... See more
Company replied
Company details
Written by the company
“The people who are crazy enough to think they can change the world are the ones who do" Welcome to Tulmox, where every single member of our team follows this motto. Our goal is to make a small step every day towards a better world, and that's why we created this brand.
Contact info
Portugal
- support@tulmox.com
- tulmox.com
2.6
Poor
683 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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So that product defect they claimed was…
So that product defect they claimed was causing the grip pad to slip off the clamp is STILL an ongoing issue. In theory this is a good product only if you’re okay with getting just a few months of use out of your clip. Going to need to get the replacement they sent out replaced. Joy.
20 October 2022
Unprompted review
Reply from Tulmox
Hey Timothy!
Thank you so much for your purchase and support! We are excited to hear that you are enjoying our products and services! Your satisfaction will always be our first priority!
Have not received products
I’ve ordered two products a month apart and still have received either one. Ordered twice before and got both. Great product. Now I’ve ordered two more for friends and my friends have not received them.
16 June 2022
Reply from Tulmox
Hello Heidie! We are very sorry for the experience you have had with our company. Please, send an email to support@tulmox.com. We will evaluate your order status and find the best solution for you. Thank you!
I ordered this car charger months ago
I ordered this car charger months ago. I would check in and they always said it was coming. They gave me a tracking number that did not work. I finally, after quite a few months, gave up. It finally showed up shoved in a wrong sized box. I have not tried it yet to see if it works. Hope's are not high.
14 June 2022
Reply from Tulmox
Hello Toni! We are very sorry for the experience you have had with our company and our products. Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you!
The clip keeps sliding off
The clip keeps sliding off. I have it hooked onto my AC outlets and it won't stay. There is no grip on the clips to hold it so it won't hold my phone. I just don't use it. Disappointing!
10 June 2022
Reply from Tulmox
Hey Peter! We are very sorry for the experience you have had with our company and our products. We believe that the issue you are experiencing with your Clip Pads was caused by a production defect. We take full responsibility for this issue and would love to provide a resolution. Please let us know if we can send you a free replacement of your Magno holder.
Reply from Tulmox
Hey Kenza! We are very sorry for the experience you have had with our company and our products. We believe that the issue you are experiencing with your Clip Pads was caused by a production defect. We take full responsibility for this issue and would love to provide a resolution. Please let us know if we can send you a free replacement of your Magno holder.
Product doesn’t work
Product doesn’t work. It doesn’t hold my iPhone XR not my wife’s iPhone 11 - very disappointing
4 June 2022
Reply from Tulmox
Hello Christina! We are very sorry for the experience you have had with our company and our products. Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you!
Had to use liquid nails to stick the…
Had to use liquid nails to stick the magnet to phone. Had to use lock tight on the mount to stop it from coming loose and spinning. Now it’s ok
2 June 2022
Reply from Tulmox
Hey Darren! We are very sorry for the experience you have had with our company and our products. We apologize for the inconvenience and frustration this has caused.
We believe that it was a production defect that unfortunately affected your Sticky Device. We take full responsibility for this issue. Please let us know if we can send you a free replacement of your order (or another product of your choice). Our customer service email is Support@tulmox.com
Tulmox failed to supply the second of…
Tulmox failed to supply the second of ordered products and the other item was incorrect. They won’t give a refund for the missing item as they state the package was delivered. I don’t recommend dealing with this company. Order was placed Jan 23. It’s now May 19 and still no product
19 May 2022
Unprompted review
Reply from Tulmox
Hello! We are very sorry for the experience you have had with our company and our products. Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you!
Reply from Tulmox
Hey Michael!
Thank you so much for your feedback! We are so grateful for your purchase and your support! The satisfaction of our customers is always our first priority!!!
DO NOT ORDER FROM THIS COMPANY
Do not click buy. This is the worst company I've ever purchased from. Took 3 months to receive my order. They shipped the wrong item and will not respond to emails to return/refund me.
Worst customer service and a total scam!!!
7 May 2022
Reply from Tulmox
Hello Aaron! We are very sorry for the experience you have had with our company and our products. We apologise for the inconvenience and frustration this has caused. We have issued a full refund of your order per your request. Thank you so much for your cooperation throughout this situation.
Be aware this is a scam
Be aware this is a scam. My product took over two months when i asked to return it no one responds.
6 May 2022
Reply from Tulmox
Hello Harolt!
We are very sorry for the experience you have had with our company and our products. We apologize for the inconvenience and frustration this has caused. We could not issue a return due to post office constraints.
Received the wrong item!
Poor communication and i didn't receive what i ordered. The return policy is such garbage that i didn't even try to get my order fixed.
5 May 2022
Reply from Tulmox
Hello Deb! We are very sorry for the experience you have had with our company and our products. Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you!
Magnet doesn’t work through my phone…
Magnet doesn’t work through my phone cover. Complete waste of money.
5 May 2022
Reply from Tulmox
Hello Nick!
We are very sorry for the experience you have had with our company and our products. We apologize for the inconvenience and frustration this has caused.
We suggest placing the magnet on the outside of your phone cover. That way the magnet is in direct contact with the holder.
The device was cheaply made
The device was cheaply made. The attachment piece for the magnet wouldn't stay on the phone, when it was on the device, it couldn't hold the phone up. I followed ask the directions in attaching the device to the car, but it would fall off constantly. Couldn't hold the weight of the phone, or itself in most cases. Not worth the money. Complete waste
3 April 2022
Reply from Tulmox
Hey David! We are very sorry for the experience you have had with our company and our products. We apologize for the inconvenience and frustration this has caused.
We believe that it was a production defect that unfortunately affected your Sticky Device. We take full responsibility for this issue. Please let us know if we can send you a free replacement of your order (or another product of your choice).
Reply from Tulmox
Hey Stefan!
Thank you so much for your purchase and support! We are excited to hear that you are enjoying our products and services! Your satisfaction will always be our first priority!
Well I still haven’t got it yet
1 April 2022
Reply from Tulmox
Hello Simon!
We are very sorry for the experience you have had with our company. Please, send an email to support@tulmox.com. We will evaluate your order status and find the best solution for you. Thank you!
Love.the product
1 April 2022
Reply from Tulmox
Hey Cynthia!
Thank you so much for your feedback! We are so grateful for your purchase and your support! The satisfaction of our customers is always our first priority!!!
Unfortunately,this product did not stick
Sorry to have to right this rating but, it simply did not stick to any surface in my wife's Mini Cooper.
1 April 2022
Reply from Tulmox
Hey Stuart!
We are very sorry for the experience you have had with our company and our products. We believe that the issue you are experiencing with your adhesive Pads was caused by a production defect. We take full responsibility for this issue and would love to provide a resolution. Please let us know if we can send you a free replacement of your Sticky holder.
Magnets were not strong enough to hold…
Magnets were not strong enough to hold my iPhone 12 Pro Max phone even without a case on. Returned item.
31 March 2022
Reply from Tulmox
Hello Esmeralda!
We are very sorry for the experience you have had with our company and our products. We apologise for the inconvenience and frustration this has caused. We have issued a full refund of your order per your request. Thank you so much for your cooperation throughout this situation.
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