Great service from start to finish, we had all quotes sent promptly as requested to help us decide. Steve knowledge is very helpful to decide the best options and we were then kept up to date with del... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We love our shutters and would definitely recommend using Tunbridge Wells Shutters. My family had used them previously and I’m very glad I also did.
Company replied
From start to finish Steve and the team were excellent. They measured, supplied and fitted perfect new shutters for all the windows in our new home. We were particularly pleased with the shutters for... See more
Company replied
Have used TW Shutters in our previous house and were really pleased with the results. New house now - new shutters. They look great. Professional job and Steve kept us up to date with delivery and... See more
Company replied
Company details
Written by the company
Established in 2011 we are an independent company with the goal of providing high quality bespoke window shutters to homeowners and businesses. Since then, Tunbridge Wells Shutters has gained a reputation for exceptional service, expertise and attention to detail. Our customer reviews back up our ethos in delivering expertly fitted high quality shutters. Our service is always professional and our completely bespoke shutters ensure our customer's individual tastes and needs are met. Our knowledgeable team will be happy to help with design ideas and will assist you in making a great choice for your room. We only use our own fully trained and experienced fitters, no sub-contractors, which means your shutters will be fitted to perfection. Whether it's a simple installation or a complex project, our team is dedicated to providing a seamless stress-free experience for our customers. With lots of shutter companies out there you need to ensure that experience and a professional customer service are high on your list and this is what sets us apart in the industry. We pride ourselves on our: - Excellent customer service - Efficient communication - Expert advice - Precision measuring - Perfect fitting
Tunbridge Wells Shutters
Written by the company
- Local and independent with over 10years experience
Contact info
Tunbridge Wells, United Kingdom
- 01892 640611
- info@tunbridgewellsshutters.co.uk
- tunbridgewellsshutters.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company was recommended to us and…
This company was recommended to us and we were not disappointed. Steve was so professional and helpful. Our shutters look wonderful, we are so pleased with them and have subsequently placed a further order. We would highly recommend Tunbridge Wells Shutters Ltd

Reply from Tunbridge Wells Shutters Ltd
Great service from start to finish
Great service from start to finish, very knowledgeable on all things shutters.
We had shutters on our whole house as the sun streams in.
It has also helped during the colder weather to keep things warm.
Very pleased
The team were quick at installing and very tidy
Would highly recommend.

Reply from Tunbridge Wells Shutters Ltd
Brilliant company
I have used Tunbridge Wells shutters previously, and was pleased with the quality and service, so it was a no brainier to use them again.
Steve is very helpful, very professional and extremely tidy. Shutters are lovely and would highly recommend this company.

Reply from Tunbridge Wells Shutters Ltd
A cut above
Steve and his team were fantastic. Utterly professional throughout, from quotation to installation. We had shutters in previous houses installed by a well-known nationwide company, but this time also got a quote from Steve after he came highly recommended. Not only was he more competitive in pricing, he provided great personalised advice, and fantastic attention to detail. Everything ran smoothly and to schedule, and we couldn’t be happier with the finished result!

Reply from Tunbridge Wells Shutters Ltd

Reply from Tunbridge Wells Shutters Ltd
This company is fantastic
This company is fantastic. We had shutters fitted by Steve in 2015 at the front of our house and they are still perfect today. Steve came back recently to fit them on the back windows. Steve is professional, trustworthy delivers an a great product and he is also a lovely guy! I 100 percentage recommend this company - fantastic no mess slick service. - Bethan - ‘Happy of Tunbridge Wells!’

Reply from Tunbridge Wells Shutters Ltd
Fantastic finished look
prompt response for a quote . Steve came round & gave us a detailed quote based on what would suit our windows best . Delivery was within stated lead time & the installation was scheduled to suit our working pattern .
The fitters were very clean & did a fantastic job & took all packaging away with them .
We are delighted with the finished look & they give the house a classy look . Easy to maintain also
Would happily recommend this company to anyone looking for shutters . Also its lovely to support a local business

Reply from Tunbridge Wells Shutters Ltd
Perfection
Having had shutters fitted in our living room a few years ago because I couldn't decide on curtain fabric, we now have them on pretty much every window in our house. I absolutely love them, and Steve is always a pleasure to deal with. You don't need anyone else.

Reply from Tunbridge Wells Shutters Ltd
Friendly and professional, a pleasure to deal with.
Friendly and professional and a pleasure to deal with. We are thrilled with our new shutters. Thank you Steve and Iain.

Reply from Tunbridge Wells Shutters Ltd
Incredible service and high-quality shutters
Incredible service from start to finish with Tunbridge Wells Shutters. The team were highly knowledgable meaning we could choose the right product to suit us. The shutters themselves are high-quality and fit our windows perfectly. We would not hesitate to recommend!

Reply from Tunbridge Wells Shutters Ltd
Great service and quality
Really happy with our new shutters from TW Shutters - they look brilliant and are great quality. Wouldn’t hesitate to recommend them and hopefully going to get them back for more!

Reply from Tunbridge Wells Shutters Ltd
Reliable, Friendly, and Professional from Start to Finish
We had a great experience with this company – they were friendly, reliable, and really on the ball from start to finish. Communication was clear throughout, the team turned up exactly when they said they would, and the shutters look fantastic. It’s rare to find a company that combines professionalism with such a personal touch – highly recommend!

Reply from Tunbridge Wells Shutters Ltd
Full marks!
Tunbridge Wells Shutters have done a great job for us. They came out to go through the options and measure up promptly. The quote was within our budget. They were able to match our paint colour pretty accurately and were also able to split the (quite large) main window blinds half & half horizontally which other companies have been unable to do.
The fitting was done within the quoted timescale and the fitter was knowledgeable, helpful and careful of the newly decorated walls & window frames. Struggling to find anything not to like!

Reply from Tunbridge Wells Shutters Ltd
Happy customer
Really happy with our shutters, a truly quality product and service. Steve and team were a pleasure to deal with - everything delivered as/when promised. Would recommend.

Reply from Tunbridge Wells Shutters Ltd
If we move, i would 110% use them again
We were kept well up to date via email and phone after ordering, on when our shutters would be installed. From the consultation to fitting, the team were very professional and polite. We are super happy with the shutters they have installed. If i ever move and need shutters, i will use them again.

Reply from Tunbridge Wells Shutters Ltd
Shutters fitting
Turned up promptly got straight on with job. Quality and finish excellent, everything perfect post fitting.
Easy to deal with from initial viewing to estimate to fitting and finish.

Reply from Tunbridge Wells Shutters Ltd
Absolutely love my shutters!
Absolutely love my shutters!! They look amazing, we are so pleased!
Best service ever, everything on time and fitted perfectly!
Thank you so much!

Reply from Tunbridge Wells Shutters Ltd
Recommendation for TWS
Great experience from initial quote through to installation. Both product and level of service were excellent. Would highly recommend.

Reply from Tunbridge Wells Shutters Ltd
A delightful company to work with
A delightful company to work with. Very professional and personable. I would highly recommend both them and their high quality shutters.

Reply from Tunbridge Wells Shutters Ltd
Great company
These are the second shutters we purchased from TWS. The company are very professional, helpful, friendly and competitively priced. They were fitted within the time frame stated and are exactly what we wanted. Totally recommend this company.

Reply from Tunbridge Wells Shutters Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







