Tunbridge Wells Shutters Ltd Reviews 

336
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Great service from start to finish, we had all quotes sent promptly as requested to help us decide. Steve knowledge is very helpful to decide the best options and we were then kept up to date with del... See more

Rated 5 out of 5 stars

We love our shutters and would definitely recommend using Tunbridge Wells Shutters. My family had used them previously and I’m very glad I also did.

Company replied

Rated 5 out of 5 stars

From start to finish Steve and the team were excellent. They measured, supplied and fitted perfect new shutters for all the windows in our new home. We were particularly pleased with the shutters for... See more

Company replied

Rated 5 out of 5 stars

Have used TW Shutters in our previous house and were really pleased with the results. New house now - new shutters. They look great. Professional job and Steve kept us up to date with delivery and... See more

Company replied

Company details

  1. Blinds shop
  2. Home Furniture Shop
  3. Interior designer
  4. Window treatment store

Written by the company

Established in 2011 we are an independent company with the goal of providing high quality bespoke window shutters to homeowners and businesses. Since then, Tunbridge Wells Shutters has gained a reputation for exceptional service, expertise and attention to detail. Our customer reviews back up our ethos in delivering expertly fitted high quality shutters. Our service is always professional and our completely bespoke shutters ensure our customer's individual tastes and needs are met. Our knowledgeable team will be happy to help with design ideas and will assist you in making a great choice for your room. We only use our own fully trained and experienced fitters, no sub-contractors, which means your shutters will be fitted to perfection. Whether it's a simple installation or a complex project, our team is dedicated to providing a seamless stress-free experience for our customers. With lots of shutter companies out there you need to ensure that experience and a professional customer service are high on your list and this is what sets us apart in the industry. We pride ourselves on our: - Excellent customer service - Efficient communication - Expert advice - Precision measuring - Perfect fitting

Tunbridge Wells Shutters

Written by the company

Local and independent with over 10years experience

Contact info

5.0

Excellent

TrustScore 5 out of 5

336 reviews

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5.0

All reviews

(336)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company was recommended to us and…

This company was recommended to us and we were not disappointed. Steve was so professional and helpful. Our shutters look wonderful, we are so pleased with them and have subsequently placed a further order. We would highly recommend Tunbridge Wells Shutters Ltd

21 January 2026
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Reply from Tunbridge Wells Shutters Ltd

Dear Anne. Appreciate you leaving a review for us and that you would recommend us going forward.
Glad you like the end result.
Regards, TWS.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, very knowledgeable on all things shutters.
We had shutters on our whole house as the sun streams in.
It has also helped during the colder weather to keep things warm.
Very pleased
The team were quick at installing and very tidy
Would highly recommend.

21 January 2026
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Reply from Tunbridge Wells Shutters Ltd

Hi. Thank you for taking the time to review us, it is very much appreciated.
Glad we could help, they really do suit your property.
Regards, TWS.

Rated 5 out of 5 stars

Brilliant company

I have used Tunbridge Wells shutters previously, and was pleased with the quality and service, so it was a no brainier to use them again.
Steve is very helpful, very professional and extremely tidy. Shutters are lovely and would highly recommend this company.

21 January 2026
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Reply from Tunbridge Wells Shutters Ltd

Thanks Ginny for reviewing us, it was good to see you again, thank you for your business and nice to know you would recommend us.
Regards, TWS

Rated 5 out of 5 stars

A cut above

Steve and his team were fantastic. Utterly professional throughout, from quotation to installation. We had shutters in previous houses installed by a well-known nationwide company, but this time also got a quote from Steve after he came highly recommended. Not only was he more competitive in pricing, he provided great personalised advice, and fantastic attention to detail. Everything ran smoothly and to schedule, and we couldn’t be happier with the finished result!

17 November 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Customer, Thank you for taking the time to review us. It is really appreciated. Glad we could deliver this for you and you are pleased with the result.
Regards, TWS.

Rated 5 out of 5 stars

This company is fantastic

This company is fantastic. We had shutters fitted by Steve in 2015 at the front of our house and they are still perfect today. Steve came back recently to fit them on the back windows. Steve is professional, trustworthy delivers an a great product and he is also a lovely guy! I 100 percentage recommend this company - fantastic no mess slick service. - Bethan - ‘Happy of Tunbridge Wells!’

5 September 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Bethan. Thank you very much for taking the time to review us. Was it really 10 years since we fitted the shutters for the front of your property! Time flies. Thank you for using us again, and that you would recommend us going forward.
Regards, TWS.

Rated 5 out of 5 stars

Fantastic finished look

prompt response for a quote . Steve came round & gave us a detailed quote based on what would suit our windows best . Delivery was within stated lead time & the installation was scheduled to suit our working pattern .
The fitters were very clean & did a fantastic job & took all packaging away with them .
We are delighted with the finished look & they give the house a classy look . Easy to maintain also
Would happily recommend this company to anyone looking for shutters . Also its lovely to support a local business

26 July 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Adrian. Thank you for leaving the review for us. It is good to know you were pleased with our service and that you would recommend us in the future. Thank you.
Regards, TWS.

Rated 5 out of 5 stars

Perfection

Having had shutters fitted in our living room a few years ago because I couldn't decide on curtain fabric, we now have them on pretty much every window in our house. I absolutely love them, and Steve is always a pleasure to deal with. You don't need anyone else.

31 July 2025
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Reply from Tunbridge Wells Shutters Ltd

Dear Bridget, thank you for taking the time to review us. So glad you like the results and that you have used us again.
Regards, TWS

Rated 5 out of 5 stars

Friendly and professional, a pleasure to deal with.

Friendly and professional and a pleasure to deal with. We are thrilled with our new shutters. Thank you Steve and Iain.

24 June 2025
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Reply from Tunbridge Wells Shutters Ltd

Thank you Jilly for taking the time and leaving us a review. So glad you are thrilled with the shutters.
Regards, TWS.

Rated 5 out of 5 stars

Incredible service and high-quality shutters

Incredible service from start to finish with Tunbridge Wells Shutters. The team were highly knowledgable meaning we could choose the right product to suit us. The shutters themselves are high-quality and fit our windows perfectly. We would not hesitate to recommend!

19 June 2025
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Reply from Tunbridge Wells Shutters Ltd

Dear Beth. Thank you for your review. Glad you like your new shutters and that you would recommend us in the future, thank you.
Regards, TWS.

Rated 5 out of 5 stars

Great service and quality

Really happy with our new shutters from TW Shutters - they look brilliant and are great quality. Wouldn’t hesitate to recommend them and hopefully going to get them back for more!

19 June 2025
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Reply from Tunbridge Wells Shutters Ltd

Thank you for taking the time to review TWS Rory. We're very happy that you would recommend us and look forward to seeing you soon!
Regards, TWS

Rated 5 out of 5 stars

Reliable, Friendly, and Professional from Start to Finish

We had a great experience with this company – they were friendly, reliable, and really on the ball from start to finish. Communication was clear throughout, the team turned up exactly when they said they would, and the shutters look fantastic. It’s rare to find a company that combines professionalism with such a personal touch – highly recommend!

19 June 2025
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Reply from Tunbridge Wells Shutters Ltd

Thank you for reviewing us Vikki. We really appreciate your feedback and pleased that you found working with us a professional and personal experience.
Regards, TWS

Rated 5 out of 5 stars

Full marks!

Tunbridge Wells Shutters have done a great job for us. They came out to go through the options and measure up promptly. The quote was within our budget. They were able to match our paint colour pretty accurately and were also able to split the (quite large) main window blinds half & half horizontally which other companies have been unable to do.
The fitting was done within the quoted timescale and the fitter was knowledgeable, helpful and careful of the newly decorated walls & window frames. Struggling to find anything not to like!

11 June 2025
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Reply from Tunbridge Wells Shutters Ltd

Dear Jeremy. Thank you for taking the time to leave a review for us. We are glad you found us knowledgeable and helpful and that we came in on budget for you.
Regards, TWS

Rated 5 out of 5 stars

Happy customer

Really happy with our shutters, a truly quality product and service. Steve and team were a pleasure to deal with - everything delivered as/when promised. Would recommend.

29 May 2025
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Reply from Tunbridge Wells Shutters Ltd

Dear K Paterson. Thank you for reviewing us. These are important to us and we appreciate your feedback. We are very glad that you would recommend us in the future.
Regards, TWS.

Rated 5 out of 5 stars

If we move, i would 110% use them again

We were kept well up to date via email and phone after ordering, on when our shutters would be installed. From the consultation to fitting, the team were very professional and polite. We are super happy with the shutters they have installed. If i ever move and need shutters, i will use them again.

23 May 2025
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Reply from Tunbridge Wells Shutters Ltd

Thank you Paul for leaving us a review, so glad you would recommend us and use us again. We always aim for a seamless service and glad we could help you with your shutters.
Regards, TWS.

Rated 5 out of 5 stars

Shutters fitting

Turned up promptly got straight on with job. Quality and finish excellent, everything perfect post fitting.
Easy to deal with from initial viewing to estimate to fitting and finish.

11 June 2025
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Reply from Tunbridge Wells Shutters Ltd

Dear Frank. Thanks for taking the time to review us, it is really appreciated. Glad you liked dealing with us and that we delivered throughout the process.
Regards, TWS.

Rated 5 out of 5 stars

Absolutely love my shutters!

Absolutely love my shutters!! They look amazing, we are so pleased!
Best service ever, everything on time and fitted perfectly!
Thank you so much!

11 June 2025
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Reply from Tunbridge Wells Shutters Ltd

Dear Mrs Wevill. So glad you love your new shutters! Reviews mean a lot to our business as we strive to deliver on all fronts. We appreciate your feedback.
Regards, TWS.

Rated 5 out of 5 stars

Recommendation for TWS

Great experience from initial quote through to installation. Both product and level of service were excellent. Would highly recommend.

21 May 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear James. Thank you for taking the time to leave a review for us. We appreciate your feedback and are very glad that you would recommend us in the future.
Regards. TWS

Rated 5 out of 5 stars

A delightful company to work with

A delightful company to work with. Very professional and personable. I would highly recommend both them and their high quality shutters.

8 May 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Mrs Lee. Thank you for taking the time to review TWS. We appreciate your feedback and are glad you that you would recommend us in the future.
Regards, TWS.

Rated 5 out of 5 stars

Great company

These are the second shutters we purchased from TWS. The company are very professional, helpful, friendly and competitively priced. They were fitted within the time frame stated and are exactly what we wanted. Totally recommend this company.

9 April 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you for taking the time to write this review - and for your return custom!

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