Tunbridge Wells Shutters Ltd Reviews 

336
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Great service from start to finish, we had all quotes sent promptly as requested to help us decide. Steve knowledge is very helpful to decide the best options and we were then kept up to date with del... See more

Rated 5 out of 5 stars

We love our shutters and would definitely recommend using Tunbridge Wells Shutters. My family had used them previously and I’m very glad I also did.

Company replied

Rated 5 out of 5 stars

From start to finish Steve and the team were excellent. They measured, supplied and fitted perfect new shutters for all the windows in our new home. We were particularly pleased with the shutters for... See more

Company replied

Rated 5 out of 5 stars

Have used TW Shutters in our previous house and were really pleased with the results. New house now - new shutters. They look great. Professional job and Steve kept us up to date with delivery and... See more

Company replied

Company details

  1. Blinds shop
  2. Home Furniture Shop
  3. Interior designer
  4. Window treatment store

Written by the company

Established in 2011 we are an independent company with the goal of providing high quality bespoke window shutters to homeowners and businesses. Since then, Tunbridge Wells Shutters has gained a reputation for exceptional service, expertise and attention to detail. Our customer reviews back up our ethos in delivering expertly fitted high quality shutters. Our service is always professional and our completely bespoke shutters ensure our customer's individual tastes and needs are met. Our knowledgeable team will be happy to help with design ideas and will assist you in making a great choice for your room. We only use our own fully trained and experienced fitters, no sub-contractors, which means your shutters will be fitted to perfection. Whether it's a simple installation or a complex project, our team is dedicated to providing a seamless stress-free experience for our customers. With lots of shutter companies out there you need to ensure that experience and a professional customer service are high on your list and this is what sets us apart in the industry. We pride ourselves on our: - Excellent customer service - Efficient communication - Expert advice - Precision measuring - Perfect fitting

Tunbridge Wells Shutters

Written by the company

Local and independent with over 10years experience

Contact info

5.0

Excellent

TrustScore 5 out of 5

336 reviews

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5.0

All reviews

(336)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good choice of finishes and colours

Good choice of finishes and colours. Sound and simple advice about options. About a 12 week wait from measure up to installation. Very pleased with the finished product. No mess. Good quality product and installation.

10 March 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you Maxine for taking the time to review us. Glad we could offer you good advice and service and that you are pleased with the result.
Regards, TWS.

Rated 5 out of 5 stars

Excellent Professional Service

We are very happy with the shutters fitted to the rooms at the front of the house. They look great! We could not fault the service we have received from Steve and the team throughout. It all went very smoothly and according to schedule. Thank you!

11 March 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

HI Maggie - thank you for your review; we're glad to know it went as expected.

Rated 5 out of 5 stars

Tunbridge Wells Shutters were excellent

Tunbridge Wells Shutters were excellent from quotation through to installation, pricing was competitive and the quality of product is brilliant. The lead times were made clear from the start and ended up being spot on. We’re so happy with how our shutters look, they have transformed our lounge. We would use TWS again and would recommend to anyone interested in getting shutters fitted.

6 March 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you so much for your review and recommendation, Louis - very pleased you've found the experience a positive one.

Rated 5 out of 5 stars

Friendly, Competitively Priced & Very Tidy

TWS were brilliant. From the initial quote to installation. Steven was very friendly and prompt on his initial visit. The quote was very competitive and I'm really glad I went with TWS. The shutters took 15 weeks to arrive, which I was told at the beginning and on the installation day, Steven, Al and Iain were excellent. They were friendly, hard working and EXTREMELY tidy. Their attention to detail in the finishing was impeccable too.

5 March 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

H Matthew - thank you for this review; our focus is on providing a positive experience and a great product (and leaving your home tidy!), so your comments are greatly appreciated. TWS

Rated 5 out of 5 stars

Excellent Shutters and Fitting

The whole experience was exemplary. The advice given during the visit to measure and quote was very helpful, and the price quoted was very reasonable. The shutters arrived earlier than expected, and were fitted quickly and neatly. I highly recommend Tunbridge Wells Shutters.

13 February 2025
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you Keith for taking the time to review us. We appreciate your feedback and are very glad you enjoyed dealing with us.
Regards, TWS

Rated 5 out of 5 stars

Great service, would highly recommend

We’ve just moved house and used Tunbridge Wells Shutters around 10yrs ago, they did a fabulous job back then and we’re just as thrilled this time around. Steve and his team were professional throughout the whole process. I would highly recommend to anyone.
We’ve already asked them to come back and quote/install for several other windows!
Thank you TWS!

4 December 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Kelliann. Thank you for taking the time to review us. Thank you for coming back to us after 10 years to trust us with your new home. The shutters really finish it off. We are very glad that you would continue to recommend us.
Regards, TWS.

Rated 5 out of 5 stars

Great service and communication

Great service and communication throughout our project. Quality work, fulfilling all expectations supported by the excellent reviews left on this platform.

21 November 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you Kandy for taking the time to review us. We very much appreciate this and are very glad that we fulfilled your expectations.
Regards, TWS

Rated 5 out of 5 stars

Fabulous service from start to finish

Fabulous service from start to finish. Thrilled with my new shutters - thank you

14 November 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you consumer for leaving us feedback. Glad you are thrilled with them, they really do suit your home.
Regards, TWS.

Rated 5 out of 5 stars

Stunning shutters, would highly recommend

I’m 100% thrilled with my new Shutters. They totally transform the look of our house. This is the second time I’ve used Tunbridge Wells Shutters and I would highly recommend them to anyone.
The team were professional throughout the process of quotation right up to the fitting. They carried out a thorough and very tidy job in a surprisingly short space of time. They are welcoming and friendly and their quotation came up the cheapest when I initially began making comparisons. Thank you team.

6 November 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Ali. We appreciate your feedback from the recent installation we carried out at your property. Glad you found dealing with us again a professional experience and also that you would recommend us in the future. Many thanks.
Regards, TWS.

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish with Tunbridge Wells Shutters. This company was recommended to me and I have in turn recommended them to my immediate neighbour who has paid us a big compliment saying the shutters look great. Steve of TWS was quick to come and measure up and talk through all the options. The quotes arrived promptly as promised. It was Steve that fitted them, done very efficiently, leaving the area clean and tidy afterwards. We had shutters fitted to all 3 windows at the front of our house, which is brand new and very modern and the shutters look fantastic and are perfect for our needs. Very professional firm with great communication. Wouldn’t hesitate to recommend.

2 October 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Liz. Thank you for reviewing us. As an independent company business we are always striving to stand out from other companies. Glad to hear you would and have recommended us!
Regards, TWS.

Rated 5 out of 5 stars

First class shutter installation

Wow
Yet another fabulous installation from Tunbridge Wells Shutters

This is the third time I have chosen to have TWS install shutters in our home
They look outstanding (the shutters)
The fit is perfect
The finish is first class
Thinking of having shutters installed? then look no further
We have requested another installation from TWS
Clean Tidy Polite Punctual

16 October 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Paul. Thank you for taking the time to leave us a review again. Glad we could help and nice to know you would continue to recommend us.
Regards, TWS.

Rated 5 out of 5 stars

This is a fantastic company

This is a fantastic company: really reliable, considerate, professional and attentive to details. Steve spent a long time with us, working out the best, most aesthetically pleasing design for the shutters and looking to foresee and overcome any practical issues with fitting. They communicate well and reliably. They are extremely courteous. We are thrilled with the shutters and with the quality of service.

11 September 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Gill. We very much appreciate you leaving us a review, these are important to us. Glad that you found us reliable and courteous to deal with. Thank you.
Regards, TWS.

Rated 5 out of 5 stars

Great shutters and an excellent service…

Great shutters and an excellent service from start to finish. The shutters are good quality, a quick fitting and they look amazing.

6 September 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you DP. We are happy to hear that you found dealing with us a great experience. Thank you for leaving a review.
Regards, TWS.

Rated 5 out of 5 stars

Well made shutters

Well made shutters, helpful and friendly service. Highly recommended.

13 September 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Hi Gwyneth. Thank you for your custom and review. These are important to us and we are glad you found dealing with us helpful and friendly.
Regards, TWS.

Rated 5 out of 5 stars

Great shutters, great service

Great shutters, expertly fitted and competitively priced. Very pleased with every element of the service from measuring to fitting. Really nice people too.

27 August 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Hi. Thank you for leaving us a review. We are very happy that you found dealing with us a good experience.
Regards, TWS.

Rated 5 out of 5 stars

Lovely shutters

Lovely shutters, good quality and very well fitted. So much better than the ones we had fitted over ten years ago! Steve was very efficient and his advice was immensely useful in helping to match the older shutters and achieve the look I wanted.

29 July 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Michele. Thank you for your feedback, glad we could help and that you like the result.
Regards, TWS

Rated 5 out of 5 stars

The process of ordering and having our…

The process of ordering and having our shutters fitted was very easy.
All staff were professional and helpful and the shutters have been fit to a very high standard, we will definitely use Tunbridge Wells Shutters Ltd again!

22 August 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Dear Rebecca. Thank you for taking the time to leave a review for us. We appreciate your feedback and are glad you would use us again.
Regards, TWS

Rated 5 out of 5 stars

We are very pleased with our lovely new…

We are very pleased with our lovely new shutters, which have transformed the front of the house. They arrived on time, work very smoothly and Steve and Alan installed them with quiet efficiency. We have no hesitation in recommending TW Shutters.

31 July 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Thank you so much for your kind review - we're glad your pleased with the result.

Rated 5 out of 5 stars

This is the third time we have used…

This is the third time we have used Tunbridge Wells Shutters and the quality and service have been excellent every time.

22 July 2024
Unprompted review
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Reply from Tunbridge Wells Shutters Ltd

Happy to come back a fourth time if needed! Thank you for taking the time to leave such a positive review.

Rated 5 out of 5 stars

Excellent service

Excellent service, communication and fitting . Delighted once again

19 July 2024
Tunbridge Wells Shutters Ltd logo

Reply from Tunbridge Wells Shutters Ltd

Thank you Ailsa for reviewing us. Glad we could help again.
Regards, TWS

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