Twist and Scoot 

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Company details

  1. Scooter rental service

Written by the company

Scooter and vehicle rental


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All reviews

(19)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic and prompt service

Fantastic and prompt service. Lucas went the extra mile for me! I had a really bad situation and he made everything so easy. Unfortunately my bike got stolen and he made the purchase of a new bike so simple. Can’t thank him enough for everything he has done!

27 September 2021
Unprompted review
Rated 1 out of 5 stars

The bikes are terrible Chinese bikes…

The bikes are terrible Chinese bikes would not recommend if you use for delivery problems nearly every other week… then they charge you to pick up there own bike it don’t make sense and I received the bike with the worst wiring kept giving me problems turning off when riding then engineer had to change the wiring and I had to pay for that twist and scoot wouldn’t never use them there’s plenty more places which offer bikes which are better quality.

24 July 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant

Absolutely Brilliant. Kind helpfull staff and my bike was delivered on time with no hassle at all. Made up would recommend them to anybody who needs a bike as soon as they have passed there cbt. thanks twist and scoot

27 April 2021
Unprompted review
Rated 1 out of 5 stars

Don't use this company shoddy all the…

Don't use this company shoddy all the…

Don't use this company shoddy all the way through had accident got full payout for bike plus 800 I payed and still wants more off me in reply to your reply legally binding the agreement isn't even right as you sent me wrong agreement to sign ie a rental agreement not a rent to buy

A reply funny how I was given 2 settlement offers all diffrent prices plus it came in a non road worthy state with no rear tyre hugger wich is a mot fail and to be told its ok you have 3 years before mot the fact you only gave me a rental agreement not the original rent to buy agreement which means after I payed you 3000 you could just take the bike you received one thousand four hundred and fifty pound I believe plus 800 in dd payments plus the 99 otr costs and then had the cheek to charge me 500 for collection of a broken bike that you could of scrapped for another 50 quid oh not to mention the shoe business you guys have set up that you tried closing that has now been postponed 😉

24 April 2021
Unprompted review
Twist and Scoot logo

Reply from Twist and Scoot

Mr Matthew Roberts,
Firstly, we've noticed you have changed your 5* review to a 1*.
Secondly for your information, your insurance company did not give us a full value purchase insurance pay out, no insurance company does this.
We are not a 'shoddy' company. You entered into a rental agreement as do all our customers.
When you wrote off our motorcycle you still had a remaining rental balance legally to pay, plus the value of the motorcycle.
It is not our fault your accident has had our motorcycle written off and then decided you don't want to adhere to the legally binding contract, which we stated we would pursue.
Your reply 'Good Luck'.
Unfortunately now as you are aware 'Hence the review', it is with the legal team whom are taking the matter further as per instructed.

Rated 5 out of 5 stars

I am really happy with my bike it's…great

I am really happy with my bike it's perfect couldn't ask for better, the staff r friendly n really helping made everything easy apply and even the delivery driver was helpful n polite thank you
Would 100% recommend to other people

29 March 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Brilliant communication from the start. These guys were able to assist me every step of the way from helping me chose which scooter to arranging the delivery. Brilliant company and a lovely little machine! Lexmoto Diablo

24 February 2021
Unprompted review
Rated 5 out of 5 stars

Twist and scoot where amazing

Twist and scoot where amazing. Very very helpful and kept in contact the whole time. I got a bike for my partner as I surprise and he loves it! So easy and straightforward especially for someone like me who has no idea about bikes. Thank you so much

16 February 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. They reply to your email very quick. My bike came within the same week very happy with the service I received

16 February 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service and quick delivery

Having a bike Is good, but having a brand new bike that looks amazing is exactly what twist and scoot provides..
The price is a little high, but it’s well worth it! 10/10 service all day, thanks a lot guys!

13 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quality scooter and service

excellent 121 service from initial contact to delivery on my superb lexmoto milano it looked good in photos even better in real. The blue is head turner!

i would recommend you to everyone who wants a quality scooter provided with quality service

23 October 2020
Unprompted review
Rated 5 out of 5 stars

A week a go I got my Lexmoto Engima Red…

A week a go I got my Lexmoto Engima Red 125cc Scooter from Twist and Scoot and I just love it.

From the first point of contact the Team at Twist and Scoot have been so friendly, welcoming, efficient and polite. Everything was explained very well to me through out the process and a less that one week turn around.

All paperwork was easy to understand and if I had any questions these were answered immediately. The Bike had it's first service and runs very well.
Thank you for making this possible for me.

I can't thank you enough and I wish Twist and Scoot and all of their team the very best.

8 October 2020
Unprompted review

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