Such an accommodating and professional company. They kept me updated from the moment I booked all the way through, even helping with advice on maintenance afterwards. They've completely cleared and cl... See more
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Review summary
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I've had work done in & outside my home; fencing work on multiple occasions, fitting a washing machine, groundwork & installing a ground anchor. Every time the job's been done on time & to the highest... See more
Company replied
Couldn't recommend Two Lions enough for their services! Communication from the team beforehand and on the day was really good and they were really reliable with organising the work! The team on the da... See more
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Fantastic service resolving a trace and access after a shower leak. I've had surveyors round saying that I would need ceilings opened or floors taken up to resolve the issue. These guys responded... See more
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Company details
Written by the company
We have built up an excellent reputation in our local area by offering the most comprehensive and expert Property Maintenance service in North West. We offer a range of services: - Pest control - Handyman - Gardening - Waste removal - Assembly services - Bathroom and kitchen installation - Painting and decoration - Carpentry
Contact info
67 Redwood Avenue, WN5 8JB, Wigan, United Kingdom
- 07450614219
- twolionsoffice@gmail.com
- twolions11ltd.co.uk
4.9
Excellent
363 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent
Delighted with the work carried out by Two Lions 11, better than I could have wished for.
13 March 2025
Unprompted review
Reply from Twolions11ltd
Dear Neil,
Thank you for your 5-star rating. We are glad to know that you enjoyed our handyman services, and we look forward to assisting you again.
Kind Regards,
Two Lions 11 LTD
Arranged to come within 1 week for ivy…
Arranged to come within 1 week for ivy removal.
12 March 2025
Unprompted review
Reply from Twolions11ltd
Dear Matt,
Thank you for sharing your experience. We are happy to know that we impressed you with our gardening services, and we look forward to doing so even more on your next service.
Kind Regards,
Two Lions 11
Two Lions 11…
Two of the team came out last weekend to make a start on my jungle of a back garden. They wasted no time and laid into the work professionally and quick. They were very polite and took time to go over some details about preferences. Happy for them to return and complete the next stage.
9 March 2025
Unprompted review
Reply from Twolions11ltd
Dear Jim,
Thank you for your 5-star rating. We are glad to know that you enjoyed our gardening services, and we look forward to assisting you again.
Kind Regards,
Two Lions 11 LTD
Dishwasher Installation
Dishwasher installation
I contacted Two Lions 11 to see about getting a dishwasher fitted. I had been putting it off for years because of all the steps it takes. I got in touch with them via email and they talked me through everything, We discussed where the dishwasher was going and cost. I was happy with everything .They're very reasonable. All through the process they kept me up to date. From the initial Email on the Monday to me buying and getting the machine delivered, it was installed on the following Tuesday. If I had known how simple this process was, I would have done it years ago. My fitter was courteous and explained everything about all the products I should use, and best programs. He even gave me advice about an cooker hood. But that's for a later time.
4 March 2025
Unprompted review
Reply from Twolions11ltd
Dear Josie,
Thank you for sharing your experience. We are happy to know that we impressed you with our services, and we look forward to doing so even more on your next service.
Kind Regards,
Two Lions 11
Dishwasher installation
Nikolai was helpful, informative and friendly. Professional work to high standard at reasonable prices. Would recommend.
1 March 2025
Unprompted review
Reply from Twolions11ltd
Dear Letty,
Thank you for your 5-star rating. We are glad to know that you enjoyed our handyman services, and we look forward to assisting you again.
Kind Regards,
Two Lions 11 LTD
Fitted new covers to the external gas…
Fitted new covers to the external gas and electric meters at the property. Good communication throughout the booking process and arrived on time. Did a good job.
24 February 2025
Unprompted review
Reply from Twolions11ltd
Dear Jenny,
Thank you for sharing your experience. Knowing that our customers are happy with the services we provide is very motivational for us and we will make sure we keep up the high standard and efficiency.
Kind Regards,
Two Lions 11
Reliable and hardworking
I have used Two lions to do various bits of work around the house on both my properties. They are reliable, always on time and very helpful. I will continue to them as the work is always at a high standard and they go above and beyond
21 February 2025
Unprompted review
Reply from Twolions11ltd
Dear Paris,
Thank you for your 5-star rating. We are glad to know that you enjoyed our handyman services, and we look forward to assisting you again.
Kind Regards,
Two Lions 11 LTD
Reply from Twolions11ltd
Dear Essack,
Thank you for your 5-star rating. We are glad to know that you enjoyed our handyman services, and we look forward to assisting you again.
Kind Regards,
Two Lions 11 LTD
The work was done very quickly and the…
The work was done very quickly and the price was very good
17 February 2025
Unprompted review
Reply from Twolions11ltd
Dear Vittorio,
Thank you for your 5-star rating. We are glad to know that you enjoyed our handyman services, and we look forward to assisting you again.
Kind Regards,
Two Lions 11 LTD
Highly recommended
We have used Twolions11 Ltd for several jobs in the past and have always been impressed with their professionalism, reliability, and high-quality workmanship. Their attention to detail and commitment to delivering excellent results make them our go-to contractors. The team is knowledgeable, efficient, and always ensures that projects are completed on time and to a high standard.
As returning customers, we highly recommend Twolions11 Ltd to anyone looking for a trustworthy and skilled contractor. They consistently exceed our expectations, and we look forward to working with them again in the future!
25 October 2024
Unprompted review
Reply from Twolions11ltd
Dear Manisha,
Thank you for your 5-star rating. We are glad to know that you enjoyed our handyman services, and we look forward to assisting you again.
Kind Regards,
Two Lions 11 LTD
Very professional outfit
I've used the Two Lions 11 Ltd now for years at various properties completing different jobs. Every time they have been easy to deal with, excellent communication, punctual and the quality of work to a very high standard.
11 January 2025
Unprompted review
Reply from Twolions11ltd
Dear Simon,
Thank you for sharing your experience. We are happy to know that we impressed you with our services, and we look forward to doing so even more on your next service.
Kind Regards,
Two Lions 11
Very quick and reliable service
Very quick and reliable service, clean and tidy job. Would definitely use again
22 January 2025
Unprompted review
Reply from Twolions11ltd
Dear Anne,
Thank you for sharing your experience. Knowing that our customers are happy with the services we provide is very motivational for us and we will make sure we keep up the high standard and efficiency.
Kind Regards,
Two Lions 11
Used this service many times
Used this service many times, always quick and tidy work. I highly recommend
19 January 2025
Unprompted review
Reply from Twolions11ltd
Dear Rose,
Thank you for your lovely feedback.
We are delighted to know that our services have impressed you so much. We look forward to impressing you, even more, the next time.
Kind Regards,
Two Lions 11
Good service.
17 January 2025
Unprompted review
Reply from Twolions11ltd
Dear Erzan,
Thank you for sharing your experience. Knowing that our customers are happy with the services we provide is very motivational for us and we will make sure we keep up the high standard and efficiency.
Kind Regards,
Two Lions 11
Used them twice and always happy with…
Used them twice and always happy with their service
9 January 2025
Unprompted review
Reply from Twolions11ltd
Dear Dr A,
Thank you for sharing your experience. Knowing that our customers are happy with the services we provide is very motivational for us and we will make sure we keep up the high standard and efficiency.
Kind Regards,
Two Lions 11
Knowledgeable and professional
Very knowledgeable, professional and good quality service. Thank you.
16 December 2024
Unprompted review
Reply from Twolions11ltd
Dear Sephen,
Thank you for your 5-star rating. We are glad to know that you enjoyed our services, and we look forward to assisting you again.
Kind Regards,
Two Lions 11 LTD
Great service
Great service - went above and beyond, also great communication throughout 👏
15 December 2024
Unprompted review
Reply from Twolions11ltd
Dear Linda
Thank you for sharing your experience. We are happy to know that we impressed you with our plumbing services, and we look forward to doing so even more on your next service.
Kind Regards,
Two Lions 11
Excellent service for dishwasher installation
Excellent service for integrated dishwasher installation.
It was a complicated job but technician put hardwork and extra time to finish it.
15 December 2024
Unprompted review
Reply from Twolions11ltd
Dear Muhammad,
Thank you for your 5-star rating. We are glad to know that you enjoyed our Handyman services, and we look forward to assisting you again.
Kind Regards,
Two Lions 11 LTD
Excellent communication to confirm…
Excellent communication to confirm booking and provide a specific time. They could install my new toilet on a Saturday which was valuable, as I work weekdays. Plumber arrived on time. Very polite and tidy. He carefully explained exactly what he was doing and why. The price was very reasonable. I would definitely recommend this company.
14 December 2024
Unprompted review
Reply from Twolions11ltd
Dear Nathan,
Thank you for sharing your experience. Knowing that our customers are happy with the services we provide is very motivational for us and we will make sure we keep up the high standard and efficiency.
Kind Regards,
Two Lions 11
Terrible experience with Two Lions 11…
Terrible experience with Two Lions 11 LTD Handy Men. Their negligence and incompetence led to a serious safety hazard: a mirror falling and striking my 18-month-old baby as he was walking past an inexcusable and dangerous failure.
I spend my time between two countries, and when my cleaner initially flagged the dodgy installation while I was present, I said I would address it upon my return. Unfortunately, time passed, and I almost forgot about the issue until the mirror fell on my child. Thankfully, the mirror didn’t shatter as it deflected off his head and shoulder, which could have caused broken glass to surround him. This horrifying incident prompted me to investigate further and contact the company.
The right hook of the mirror was never properly secured and cannot be secured due to poor installation yet it was still put up, as clearly shown in the video I shared with the company. Instead of taking responsibility for their unsafe work, they blamed everything but their installation, including my honest and trusted cleaner who has been with my family for over 15 years a ridiculous and insulting deflection. Their tone throughout the exchange was dismissive, condescending, and unprofessional.
To make matters worse, they had the audacity to mention a previous incident where their technician damaged my brand-new skirting board while initially securing the mirror an issue they begrudgingly fixed only because they caused the damage in the first place. Calling this repair “complimentary” demonstrates their complete lack of accountability.
Rather than prioritising safety or customer service, they demanded £90 to revisit and fix their own dangerous mistake. This company’s claims of a “10/10 reputation” are laughable and make me question to being utterly false? Their negligence endangered my child, and their disgraceful attitude afterward made it clear they value blame-shifting over customer care.
Avoid Two Lions 11 LTD Handy Men at all costs. They are careless, untrustworthy, and unprofessional -
CHOOSING THEM COULD COST YOU YOUR SAFETY!!!!
10 December 2024
Unprompted review
Reply from Twolions11ltd
Thank you for your feedback.
Following our discussion, the service, which included hanging the mirror, was done on 3.10.2023; you called us on 10.12. 2024 making accusations. First, you called, saying that the mirror had fallen down on your child. During the conversation, it turned out that your cleaner found the issue with the mirror by moving it, and it was reported to you. Then, you told us that you knew the mirror had a problem well before your cleaner found it. So you should have reported the issue immediately, and most importantly you should've been honest that the problem appeared after your cleaner pushed the mirror to the right causing the fixings to start woblying. We were polite and requested all of the evidence needed to establish if it was indeed our fault. However, it is not, as it has been over 1 year since we installed it, and you haven't reported it to us; if you had emailed or messaged us to inform us, it may have been different.
However, after you found out that we are not willing to do anything for free, considering that you haven't reported the problem on time or even told the truth from the beginning, you started being disrespectful. To call someone after 1 year and ask for free service is not something that any professional company will allow. After you saw how honest we are, you started assaulting our staff and company name by calling us names (average Joe, and you should called your company Two Mouses not Two Lions) and showing 100% discrimination. We always help our customers if they come to us as honest and polite as we are to them; we do not tolerate any assaults or discrimination against our staff and company name.
We haven't demanded £90 from you; we simply offered you another visit to replace the fixings with more stable ones, as the ones you have are the original fixings which you have provided and asked to be installed; they are not suitable for this mirror. However, the endpoint is that the fixings were damaged by someone, either you or your cleaner, by forcibly pushing it to the right, and that wasn't reported to us on time or honestly as you went right for the fact that it fell down on your child. As you were well aware of the issue, you should have never let your child near this mirror, and you should not blame us for it.
We are happy for you to share your feedback as the public eye can judge for themself based on our feedback and response and see who is telling the truth and who is trying to threaten someone by lying. The simple truth is that if the installation is done wrong, the mirror will fall in the next couple of days after installation, not after 1 year (which was actually damaged by someone pushing to the right and damaging your fixing,) so whatever you are saying in your feedback is a way to try and squeeze a company for a free service.
Also, in terms of the damaged skirting that was fixed, we also did a lot of other complementary work, such as picture frames, knops, etc, which we were not obligated to do for free but we did them.
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