Two Way Radio Gear Reviews 1,129

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I paid the extra for 1 day shipped and I bought this Saturday and today is Tuesday and I have no headsets. Please rectifie this problem. Its hard to find these and I need them for highrise work. This... See more

Rated 5 out of 5 stars

Cody (our sales rep) is incredibly responsive. I don't think it's ever been more than 24 hours to get a response, and I usually hear from him within a couple hours of contacting him. He knows exactly... See more

Rated 5 out of 5 stars

I am in wholesale business and deal with customer service/customer support on a daily basis. My experiences with Cody at Two Way Radio Gear is second to none. His responses are timely, my orders are... See more

Rated 5 out of 5 stars

Looking to replace 10 plus year radios, couldn't get a call back from any local companies. Found Two Way Radio Gear on the WEB. Called telephone number on Web Site to get a few questions answered an... See more

Company details

  1. Electronics store

Information provided by various external sources

Two Way Radio Gear Inc. is your online resource for Vertex Standard and Motorola two way radios. With over 16 years experience in the two way radio industry in both sales, service. and installation, we have the product knowledge and product solutions to best meet your needs. We are committed to providing you with an exceptional online experience, and look forward to serving you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff is extremely helpful

The staff is extremely helpful. Always getting a human to talk to is great and very helpful when asking questions and getting the right thing ordered.

10 January 2023
Two Way Radio Gear logo

Reply from Two Way Radio Gear

thank you for sharing! We appreciate feedback and are happy to hear we were able to address your pain points! Hope to service your needs going forward.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, great product, and fast response. The team there care about their customer the way everyone should be treated. Repeat customer time and time again.

25 October 2022
Unprompted review
Rated 3 out of 5 stars

Tlk 100

All the accessories I’ve purchased have been great. The radios when they have a signal work great. My complaints are, I have to restart the radio sometimes 3 times day in order to communicate with my partner . The battery doesn’t last long compared to my other Motorola products. And it must lose and regain signal 15 times a day, the radio will be on belt and then it screams out “CHANNEL ONE”. It’s very annoying.

2 September 2022
Rated 5 out of 5 stars

100% Recommended

I just want to say that they have the best price online than anyone else. Customer service is the best, there was an issue with my order and she managed to fix it.

22 August 2022
Rated 5 out of 5 stars

New radio, New gear

I bought a new radio, so I needed some new accessories. The remote ear piece is something I haven't tried before, I like it. The sound travelling through the tube reduces the harsh high's, so that it is pleasant to use. I will likely get ones for my other radios. The speaker mic is made well, I don't think it is particularly special, but it does seem to be solid enough to last for some time, and all of these at a reasonable price! I will certainly return here for more gear as I have a need for it.

8 August 2022
Rated 5 out of 5 stars

Easy to order

Easy to order. Items arrived as expected. Great service. Never disappointed when I’ve ordered before.

10 June 2022
Rated 1 out of 5 stars

The shipping of 1 item is ridiculous

The shipping of 1 item cost allocated the same amount as the item. I should’ve taken more time searching the item in other sites.

3 June 2022
Two Way Radio Gear logo

Reply from Two Way Radio Gear

Tulio, we are sorry that you were dissatisfied with the cost of shipping for your one item purchase. Our carrier (UPS) offers the most efficient service we can provide to our customers. However, this service comes at a premium for smaller orders. We always offer FREE shipping for orders over $125. Because your order did not meet the minimum requirements, you were charged the cost to efficiently ship directly to your location. We trust your order was delivered promptly and in perfect condition. Nevertheless, we want you to be 100% satisfied. Therefore, our team has sent you a one-time discount for the value of your shipping costs to be used on future orders. Thank you for your honest rating.

Rated 5 out of 5 stars

Joe Noach is great at what he does

Joe Noach is great at what he does. He educated me on a subject I knew little of. He was very helpful. Give him a raise!!!!!
He is not pushy, he listens then he tells you what you need to know, sounds like a seasoned veteran who was well trained. I will be calling him from now on for any orders, concerns!!!!!

26 May 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look