Two Way Radio Gear Reviews 1,129

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

I paid the extra for 1 day shipped and I bought this Saturday and today is Tuesday and I have no headsets. Please rectifie this problem. Its hard to find these and I need them for highrise work. This... See more

Rated 5 out of 5 stars

Cody (our sales rep) is incredibly responsive. I don't think it's ever been more than 24 hours to get a response, and I usually hear from him within a couple hours of contacting him. He knows exactly... See more

Rated 5 out of 5 stars

I am in wholesale business and deal with customer service/customer support on a daily basis. My experiences with Cody at Two Way Radio Gear is second to none. His responses are timely, my orders are... See more

Rated 5 out of 5 stars

Looking to replace 10 plus year radios, couldn't get a call back from any local companies. Found Two Way Radio Gear on the WEB. Called telephone number on Web Site to get a few questions answered an... See more

Company details

  1. Electronics store

Information provided by various external sources

Two Way Radio Gear Inc. is your online resource for Vertex Standard and Motorola two way radios. With over 16 years experience in the two way radio industry in both sales, service. and installation, we have the product knowledge and product solutions to best meet your needs. We are committed to providing you with an exceptional online experience, and look forward to serving you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

One of the best vendors I have ever…

One of the best vendors I have ever dealt with.
The absolutely best radio vendor experience possible.
E-mail or call Tony and it is dealt with in minutes.
I cannot say enough good things.
With 2-way radio I am not doing the vendor's job or chasing the vendor to do it.

12 January 2022
Rated 5 out of 5 stars

These guys are the real deal

These guys are knowledgeable and found the right radio set for me and our company. We have a small team of three operators feeding a crushing plant two way radio picked the radios that are tough and operational and they where $150 bucks a piece cheaper than any other place or even Amazon.

8 January 2022
Rated 4 out of 5 stars

When customer orders the DTR410…

When customer orders the DTR410 computer to radio cable it would be nice for complementary assistance, that the SERIAL to USB Gender/Changer came alone with the order $70.00 is a bit steep!!!!

7 January 2022
Two Way Radio Gear logo

Reply from Two Way Radio Gear

Gregory, I apologize if you were not well-informed when you purchased your cable and software. Typically, customers who purchase these items do so because they have the technical "know-how" to program their own radios. In addition, Motorola Solutions always offers complimentary technical support. On the other hand, as we discussed, Two Way Radio Gear is dedicated to ensuring all of our customer's radio orders are programmed and shipped in a timely manner. Therefore, your request required our programming team to set aside dedicated time to troubleshoot and research your issue. The billable rate of $45 for one hour of dedicated time is a small price to pay for the effort and research required. Our company will always go above and beyond for our customers. At the same time, we will be honest and upfront about providing quality within realistic parameters. Thank you for your understanding with regards to this issue.

Rated 5 out of 5 stars

The standard for excellence!

Two Way Radio Gear, once again, surpassed the standard for excellence. With one short phone call, I was greeted professionally, my questions answered, my order placed and notification of product shipped was emailed to me. It can't get any better than this!

Thank you, Two Way Radio Gear!

7 January 2022
Rated 5 out of 5 stars

Tony has been great

Tony has been great. he listened to what are needs were, made suggestions.
The quote was professional and crystal clear. Our order was shipped within a week of ordering and was complete. Tony has been helping with setup and installs. So far the product is working great.

17 December 2021
Rated 5 out of 5 stars

Second to non customer service

I am in wholesale business and deal with customer service/customer support on a daily basis. My experiences with Cody at Two Way Radio Gear is second to none. His responses are timely, my orders are filled promptly, and he goes above and beyond when there is warranty work involved. I would hire him in an instant.

17 December 2021

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