Tyreland Reviews 

66
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I went in to have a tyre replaced. The technician checked his computer and told me there was one tyre in stock. He removed my old tyre, but then realised they couldn’t find the replacement tyre. A... See more

Rated 5 out of 5 stars

The manager Ian at Protyre in Salisbury was outstanding in his customer service when I visited the branch last week. I had limited time, but at 4:00pm he assured me he could source two brand new EV ty... See more

Rated 3 out of 5 stars

Asked for a quote, sent three brands. Settled on one, reconfirmed when making the mobile fitting booking the brand again, tyreland confirmed the booking then tried to offer some other Chinese brand ci... See more

Rated 5 out of 5 stars

Southampton branch. Superb service , care taken to check valves and found an issue before removing old tyres, care taken with my wheels and were unmarked and pressures set perfectly. Used for se... See more

Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(66)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Will never use this cowboy outfit again!

Spoke to Salman on Tuesday and arranged to have the second hand tyres supplied and fitted the next day. I told him I would come in after work to have them fitted. I left work early to do this and when I got there he removed my tyres and then advised me the tyres had been sold!! There was another surly, rude and horrid man with him, who when I expressed my disgust at the waste of my time, rudely informed me that it's a business and they didn't know when I was coming in so sold the tyres.
No indication of any customer service standards here and they are so obviously not in need of my money so I will not use them again.

15 November 2017
Unprompted review
Rated 4 out of 5 stars

I needed to get 4 new tyres for my Ford …

I needed to get 4 new tyres for my Ford Focus. I heard about Tyreland on the radio and loved the fact they come out to your place of work or your home to fit your tyres. The prices include vat, the fitting & balancing. Call out charge is €5 per tyre but I guess you have to pay for the benefit of them calling out, I didn't mind that so much.
I emailed them via the enquiry form on site and mins later someone got back to me with prices for various tyres, was very impressed with the speed of response. I booked a call out in for the next day, guy turned up on time, very friendly and quick enough service (approx 45mins). Very good value (I got mid-range tyres) compared to other quotes. Would definitely recommend these guys.

25 April 2017
Unprompted review
Rated 1 out of 5 stars

Shocking customer service - unfriendly and just downright rude

Drove in to their outlet in Tooting, Garrett Lane. no clear bays so want sure where / how to park. had some idiot waving his arms about, not being overly helpful.

Apparently I hit their equipment, so I said I hadn't and he said "You would say that". He was very rude and so in the end I simply left as would rather pay a little extra elsewhere with better service - went to Kwik-Fit further down Garrett Lane and got excellent and professional service there.

24 February 2017
Unprompted review
Rated 3 out of 5 stars

Friendly, not expensive, but not too professional

Customer service over the phone is great, slightly worse at the garage though. Prices are reasonable, and advise sound. But. They threw my screws from the wheel right onto the ground, while there should be some sort of tray for this purpose. They screw them in plainly clockwise later on, while they should do it in a "cross-opposite" sort of way. Should they treat my car more professionally and with more respect, I would definitely come back to them.

11 September 2013
Unprompted review
Rated 1 out of 5 stars

Tyreland - Charminster, Bournemouth UK

Cheap tyres but look out, they will try to rip you off other ways. Tried telling me my brake pads were so low they were dangerous and that my other tyres were dangerous blah blah. The usual scare tactics. What they didnt know is Im a mechanic myself. I almost laughed in their faces at the blatant scare tactics.
Look out anyone using this branch, cheapest tyres around but it comes at a price.

29 July 2011
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look