Tysew Reviews 470

I was looking for a Which Best Buy sewing machine at a good price. To my delight I found one - a Janome 2200XT - at Tysew for only 2/3 of the full price as it was an ex demo model. I snapped it up and paid for express delivery. It arrived the next day (a Saturday) and I was so excited. But when I set it up, the feed dogs were stuck down and I couldn't figure out how to lift them. I called Tysew, not expecting anyone to answer as it was Saturday. But the sales team answered and immediately gave me the direct number for Don, their technical specialist. He also answered the phone, used my phone camera to figure out what had happened and explained how to fix it. It was fixed in 5 minutes - I just hadn't figured out which way to flick the switch! - and I have been happily sewing ever since. I couldn't be more delighted with the service or thrilled with my bargain. Full marks, Tysew!

I've been super impressed with Tysew. They have offered great customer service and speedy delivery. James the delivery driver was fantastic, really helpful getting it into the house.

Lovely delivery man very helpful and friendly

James delivered my machines just a few days after I ordered them and was fabulous. Let me know an exact time to make sure I was in rather than hanging around all day

Friendly and professional staff very prompt and efficient delivery of machine

Every thing was great with our Jack f4 sewing machine. They delivered it soon.

Don was extremely helpful and very obliging. Excellent service and a lovely family run business.

Same day delivery
Good quality machine
Good service
Highly recommend 👌
James driver is very friendly and they did help to move machine
Many thanks 🙏🏼

Exceptional service from Tysew,and James the delivery driver..friendly, on time, and very helpful. Would definitely recommend.

Just had my Tysew 1100d industrial sewing machine delivered. The service from purchase to delivery has been excellent. I am so pleased with the machine and James the delivery guy was just amazing so helpful.

James was so kind and helped greatly with the delivery. Thank you so much!!

James the delivery driver provided exceptional service and helped get the sewing machine into the garage. Can't recommend James and Tysew enough for their efficiency

James was so helpful. Lovely and genuine guy. Super helpful with the delivery and setting up the machine. Proper great service.

Very friendly, smooth delivery

Guprpreet was the person who helped me choose and give me details about the machine I was after. He was a very gentle and warm person who made my 2 hour ride from my home worth it. I now have my machine in the boot and will be driving home happy. Thank you

I ordered an extra large hoop from Tysew. It was sent by Royal Mail 48. I have never received this item and have been waiting 10 days so obviously lost or was never posted out. I have emailed three times but never get anywhere. Disappointed with the customer service

Received a new machine as promised, Jalpa very helpful.
Would strongly recommended this company, excellent service.

He was patient and friendly

Simple, friendly delivery from James, no hassle at all

Amazing delivery service by James! Highly recommend as top service provided from the initial conversation with Tysew.