What excellent service received from Chanice Clark. Walked into the dealership today and left within 2-3 hours (As my chosen vehicle was at another location) with my first car despite having bad... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Went in straight after work without any paperwork due to the time. Managed to get everything sorted just from images I had on my phone. Staff were polite and very helpful the whole time managed t... See more
Company replied
Absolutely amazing customer service by Ryan in the Wigan branch. Understood what financial situation I was in and got me an amazing deal and worked together to get me back on the road same day! Couldn... See more
Company replied
Excellent Service Given To Me Over the Phone after a referral from my sister had she bought a car prior. They invited me to their showroom where they took me through every step and explained everythin... See more
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Company details
Written by the company
ucancarcredit, Car Credit, Car Finance, Used Car Finance, apply now for a car loan
Contact info
Circular Garage, Poolstock, WN3 5DU, Wigan, United Kingdom
- 01942 590360
- customerservices@ucanfinancialservices.co.uk
- ucancarcredit.co.uk
4.6
Excellent
481 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 46% of negative reviews
Typically replies within 24 hours
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Absolutely amazing lovely staff amazing…
Absolutely amazing lovely staff amazing car over the moon
11 August 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Nicola. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Just bought our first family car and…
Just bought our first family car and made the experience so easy and helped all the way through the process! Nathan the salesman was brilliant in explaining everything and Pete the manager really helped in all the process
10 August 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Carl. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amber is a brilliant
Amber is a professional, friendly staff member who's helped me every step of the way. Thank you ucan for our new car!
10 August 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Elizabeth. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
We found Amber
We found Amber, Luke and Pete to be best of all we have been before we come here.
The patience, care and clear communication was amazing.
Best team, best service!
Haftom Gebresilase
8 August 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Haftom. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Came to u can car credit to purchase my…
Came to u can car credit to purchase my daughter a new car and was greeted by the lovely amber got us the car we wanted with no issues felt very welcomed by her very friendly too overall great service provided by her
3 August 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Sharon. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Amber was really lovely and friendly-…
Amber was really lovely and friendly- straight from first phone call to collecting our car, Amber made me feel really comfortable and listened to what we wanted, she made me feel at ease and could have a laugh with her.
4 August 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Gracie. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Ben was great
No deposit to get a new car, tried everywhere for a car and made a call to U CAN branch in Willenhall, met Ben for the first time, within hours I was driving a Mec, no deposit very affordable monthly payments especially for the car I got
3 August 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Oswald. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Great service
Went in straight after work without any paperwork due to the time.
Managed to get everything sorted just from images I had on my phone.
Staff were polite and very helpful the whole time managed to get everything sorted within 2 hours and they even stayed after closing time to finalise all the paperwork.
Would highly recommend coming to this company if you’re looking to finance a vehicle.
31 July 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Tyreece. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Smashing service from u can car credit…
Smashing service from u can car credit willenhall seen last minute and sorted out. Looked after the right way by Umar after being referred by billy friendly staff cheers guys
29 July 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Andy. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Absolutely amazing customer service by…
Absolutely amazing customer service by Ryan in the Wigan branch. Understood what financial situation I was in and got me an amazing deal and worked together to get me back on the road same day! Couldn’t thank him enough for his time and effort would highly recommend. Very respectful and compassionate about helping others!
20 July 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Holly. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Ben J was absolutely amazing
Ben J was absolutely amazing, so helpful and welcoming!!! Helped me so much and was amazing!!
17 July 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Anthony. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
If I could give Amber at UCAN 10 stars…
If I could give Amber at UCAN 10 stars I would!
This is the 2nd time that I have dealt with Amber as my previous vehicle was purchased here.
Amber has yet again gone above and beyond to ensure that I found the perfect vehicle
Amber, you are incredible at what you do and I am always grateful! Thankyou 🫶🏽
17 July 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Makayla. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Make of this in your own minds
Make of this in your own minds, I bought a very expensive car from this dealer, that was advertised as having a manufacturer warranty, on point of sale this warranty was NOT transferable so subsequently the car had no warranty at all not even a dealer supplied version, I would be very cautious about buying from here, would you spend £68000 on a car with no warranty????
You never formally offered a replacement Porsche warranty direct to myself, a different warranty was offered as a possibility which I refused as this would give no where near the cover of the manufacturer warranty, therefore I persued my complaint through the ombudsman as you know they have said that you are to pay for the Porsche warranty and associated costs, a copy of which I have sent you.
I sent a copy to you today via email with no response
31 January 2026
Unprompted review
Reply from Ucan car credit
We have now tracked down your e-mail that was sent directly to one of our managers, as you can see in the reply from the ombudsman they have seen evidence that we had paid for a warranty on the Car, the email you have sent us is from the ombudsman to yourself regarding your complaint against alphera financial services ( I’m happy to share this full email on trust pilot if you are ) as we have always offered we are happy to now book your car in for assessment for a new Porsche warranty as long as the car has not been modified since sale.
We have had no email Mark and nothing from your finance company nor the ombudsman, which if they have made a decision we would have received something from somewhere. Please call us on 01618704744
As you are fully aware, we have never spoken to you directly regarding this issue, as you raised it with your finance company from the outset. We have liaised with the finance company throughout, as per your preference, and to date we have had nothing from either the ombudsman or your finance company as a final decision.
Hi Mark
We're sorry to see that you feel this way, but we do need to correct a number of inaccuracies in your review.
The issue regarding the Porsche manufacturer warranty was not caused by Ucan Car Credit. We sold the vehicle in good faith, believing the existing warranty was transferable, based on the information provided at the time. it later became apparent that Porsche had made an error regarding the transferability of the warranty.
As soon as the issue came to light, we acted promptly and offered several solutions at our own expense. these included paying for Porsche Approved Inspection with the intention of purchasing a new Porsche Extended warranty, or alternatively providing a comprehensive WSG Supercar Warranty. Unfortunately, these offers were declined.
Instead you requested £5K in compensation which we did not feel was a reasonable resolution given that we had already offered to provide equivalent warranty cover.
We always strive to resolve any issues fairly and professionally and we're disappointed that despite our genuine efforts to put matters right this review does not reflect the full circumstances
I have just purchased a beautiful BMW…
I have just purchased a beautiful BMW from Amber, shes an absolute breath of fresh air as a sales person, I have felt at ease through the whole process! Amber has made it quick and easy getting me driving away in a fantastic car! And she makes a fantastic brew to top it all off!
11 July 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Jeffrey. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
All of the staff are very friendly
All of the staff are very friendly. I would recommend them to everyone. Billy was really good at his job and looked after me nothing is to much trouble. This is my third car off them.
Go team Wigan 👏
7 July 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Janet. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Really nice and friendly also really…
Really nice and friendly also really helpful filling in the paperwork would recommend thank you ever so much
6 July 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Nathaniel. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Hi umar & Kelly were amazing with my…
Hi umar & Kelly were amazing with my experience in finding me the right car for me & my family 5 star 🌟 treatment honestly if you need a quality car UMAR & KELLY FROM WILLENHALL BRANCH WILL HOOK YOU UP !!!! MARK
29 June 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar and the team went above and beyond…
Umar and the team went above and beyond to help me drive away in my brand new car!!
Highly recommend brilliant service from start to finish!
30 June 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Shannon. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Umar and Gary was very good third car…
Umar and Gary was very good third car from them absolute brilliant doing business with them back soon for my fourth .
29 June 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
Outstanding Service from Start to Finish! ⭐⭐⭐⭐⭐
I had a fantastic experience with Ucancarcredit from start to finish. Amber and Ben were incredibly welcoming, friendly, and professional, making me feel comfortable from the moment I arrived.
It quickly became clear that they were experts in their field. They took the time to understand exactly what I was looking for and helped me find the right car with a payment plan that suited my budget perfectly. At no point did I feel pressured or overwhelmed.
The whole process was smooth, straightforward, and completely stress-free. The relaxed atmosphere and excellent communication throughout made what can often be an anxious experience genuinely enjoyable.
I would highly recommend Ucancarcredit, especially Amber and Ben, to anyone looking for a professional, honest, and customer-focused service. Thank you both for making the whole experience such a positive one!
27 June 2026
Unprompted review
Reply from Ucan car credit
Thank you for your lovely review Shaun. Ucan Car Credit appreciates your feedback as this helps us improve and provide our customers with the best possible service. As a reminder we offer you £100 for every friend or family member that you refer who purchases a car from us. Please ask them to quote your name when they apply. We hope you love your new car and look forward to providing you with a great service in the future.
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