The facility is well- equipped with pool, sauna and community room. Each unit has furnitured and full functioning kitchen. A wide logia with the view of the city and all rooms have nature sunlight a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used uhomes to book my accommodation in Liverpool, and it made the process much easier. Since there are many options, it can take a lot of time to compare details, but the app presents everything c... See more
Company replied
Ms Yusri was very friendly and helpful. She had patiently guided us whenever we were confused or struggled to understand the process of booking the unit. Thanks to her, I have managed to book an accom... See more
Company replied
Company details
- #1 of 9 best companies in Apartment Letting Agency
Written by the company
Founded in 2015, uhomes.com is a leading online platform dedicated to providing comprehensive housing solutions for international students. Over the years, uhomes.com has evolved into a global leader in the student housing sector. Aspiring to be the dictionary for student housing, we aim to offer seamless, reliable, and efficient rental experiences to students around the world. With strategically located offices in major cities such as New York, London, Mumbai, and Ho Chi Minh City, uhomes.com exemplifies a truly global footprint. Our international team is dedicated to supporting students and property partners across diverse markets, ensuring that our services meet the unique needs of students in various regions. uhomes.com is built on a foundation of innovation, integrity, excellence, and community. These core values drive our mission to be the home for students away from home and our vision to become the world’s leading platform for student housing solutions.
Contact info
Uhomes London, Congress House, 23-28 Great Russell Street, London, WC1B 3, WC1A 1DE, London, United Kingdom
- +44 207 631 5139
- support@uhomes.com
- uhomes.com
4.9
Excellent
2K reviews
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jennifer provides excellent services…
Jennifer provides excellent services and always responds very promptly to messages.
7 January 2026
Reply from uhomes.com
Hello Chieh,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Kris is the best!!!
28 February 2026
Reply from uhomes.com
Hello Aung,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
The service was very attentive
The service was very attentive
Excellent and friendly service
27 February 2026
Reply from uhomes.com
Hello Xiaoxian,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
He is very good~
27 February 2026
Reply from uhomes.com
Hello,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello Nguyen,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
P'Natt (Thai Staff - London based)
P'Natt helps me a lot while she keeps providing me many options that could suit me and also recommend pros and cons in each option for ma to make decision. Moreover, she helps me a lot about contract detail which I could not understand in my first language clearly in detail.
18 February 2026
Reply from uhomes.com
Hello Monrada,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
You must put the note
You must put a note on head of your website that your activity is just for student,
27 February 2026
Unprompted review
I am extremely disappointed with my…
I am extremely disappointed with my experience booking Belgrave View (Birmingham) through the uhomes platform. When I booked, I was explicitly promised a £150 cashback and a £100 referral bonus (Total £250).
I have clear WhatsApp proof from a uhomes agent stating that these funds would be paid to me by December 2025. It is now late February 2026, and despite multiple follow-ups, I have not received a single penny.
When I contacted their support team, they moved the goalposts and claimed it would now take more than 6 months to process. This is a complete breach of the agreement made at the time of booking. It feels like a "bait and switch" tactic to get students to sign leases, only to withhold the promised incentives indefinitely.
As an international student, I rely on these budgets. If you are booking through uhomes, be warned: their written promises regarding cashback and referral amounts may not be honored on time, if at all.
26 February 2026
Unprompted review
I’m very satisfied with the service…
I’m very satisfied with the service provided by uHomes. The support team is attentive professional, and caring. Whenever I had questions or concerns, they responded very quickly even when I messaged outside of working hours.
I would especially like to thank Ms Thanh Nhàn for taking such great care of me throughout the entire process. She was careful and always made the effort to find the best possible options that suited my needs. She explained everything clearly and made me reassured when making decisions.
Highly recommended for anyone looking for an agency for student accommodation
10 January 2026
Reply from uhomes.com
Hello Ha,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Great service
9 January 2026
Reply from uhomes.com
Hello Do,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Good service
I truly appreciate your cheerful and enthusiastic support in helping me find a home. Your positive attitude, dedication, and willingness to assist made the whole process much easier and more enjoyable. Thank you for your outstanding service!
22 February 2026
Reply from uhomes.com
Hello Van,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello ML,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello Phuong,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Great choice
The service here is just excellent. Whenever problems occur, just need to inform on the app, service team will come tomorrow.
25 February 2026
Reply from uhomes.com
Hello Phung,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Supportive and friendly staff
Supportive and friendly staff. The accomodation options were clear with trustworthy reviews.
19 February 2026
Reply from uhomes.com
Hello Chau,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Top tier service
I was struggling to find a place to stay when I start my uni life in Melbourne but luckily, I found Uhomes. This website was amazing, I was able to find a room at Unilodge Melbourne City and the rent was affordable. Shout out to Ms Giselle Trang Nguyen for assisting me, she was very kind and caring.
10 February 2026
Reply from uhomes.com
Hello Thien,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Reply from uhomes.com
Hello Hoang,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Uhomes gives very fast updates and…
Uhomes gives very fast updates and detailed guidance for application and the accommodation offer I received is very satisfying.
20 February 2026
Reply from uhomes.com
Hello Gia,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Uhomes were very helpful and their rep…
Uhomes were very helpful and their rep Lyana was wonderful and great service provided. Very easy going . Absolutely recommend to everyone who are going abroad to study.
25 February 2026
Reply from uhomes.com
Hello Sai,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
Agent and company work efficiently
The agent supports my situation really well. She always tries to be most accurate for my question and replied my message pretty quick. The quality at Uhomes is good, everything looks clean and modern, and the receptionist is polite.
20 February 2026
Reply from uhomes.com
Hello Nguyen,
Thank you for taking the time to leave a review for us. We appreciate your feedback and are thrilled to hear about your experience with our platform.
We strive to provide the best possible service to all our users, and your positive feedback encourages us to continue doing so.
If you have any further suggestions or feedback, please don't hesitate to share them with us.
- Team uhomes.com
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