Clover in the UK Reviews 2,654

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, including easy setup and navigation of online portals. However, some customers also noted issues with payment processing, including unexpected fees and the retention of sales due to missed payments. A few other people also felt that customer service was poor, citing long wait times, unprofessional staff, and a lack of resolution for technical problems. There were also concerns about slow payment payouts, which led to overdraft charges for some small businesses.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, with many reviewers delighted by the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the seamless transactions... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising the quick setup, reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Running a small business means I need things that are simple and dependable—this card machine ticks all the boxes. The setup took minutes, payments go through quickly, and my customers really... See more

Company replied

Rated 5 out of 5 stars

Easy to sign up, equipment delivered very promptly, easy to set up and even easier to use. Adam Clayton is continually in touch to ensure the smooth installation of the system and is still available n... See more

Company replied

Rated 5 out of 5 stars

We have just switched over to Clover and the whole experience was good from start to finish. Nigel Rodrigues gave a thorough explanation of how the system worked and a clear and concise breakdown of... See more

Company replied

Rated 5 out of 5 stars

Robyn Howe was very helpful in providing us all the information we needed in view of swapping our card services over to Clover. The whole transaction has been seamless and the portal is very easy to... See more

Company replied


Company details

About Clover in the UK

Written by the company

Accept payments. Run your business. Sell more.

Take control of your payments, streamline your cash flow, and explore fresh revenue channels with Clover. With our versatile software and reliable hardware, trusted by businesses around the globe, we empower you to drive growth and efficiency in every aspect of your operation.

Meet Clover
Get in touch

We’re in business to help business

No matter if you run a pub, a restaurant, a retail store, or provide services, Clover’s scalable solutions are fully customizable to meet your unique needs. Empower your business with seamless technology designed for success and growth.

Pubs and Restaurants
Retail
Services

Get a payment terminal for £1 per month*

Get started with Clover for just £1 for the first 6 months, with no minimum monthly transaction charges. Plus, enjoy Free Faster Funding and zero PCI fees.
*T&Cs apply

It's 'go' time
Switch to save

Run your business from anywhere

Understand your customer, staff, and stock. Master Your Customer Insights, Staff Efficiency, and Inventory Intelligence with Clover.

Put your data to work

Get to know how your business is doing 24/7 using our Clover Dashboard or via our IOS and Android apps.

Manage the day-to-day

Organize inventory, take bookings, manage your staff rota, and more with our Clover Dashboard.

Job done, get paid

Process payments away from the counter with options such as Clover Virtual Terminal, invoicing, and recurring payments.


We're on your side

Our UK-based technical support Helpdesk operates 7 days a week, from 8am to midnight, in addition to our suite of self-service tools including Merchant Portals and Clover Dash

View Frequently Asked Questions (FAQ)
Contact Support
Contact Sales

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Adam was really helpful

I am a new business and I was in the process of comparing different card machine providers. After speaking to Adam Clayton at Clover my mind was quickly made up. Adam was friendly, professional and helpful.

28 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Hayley,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Adam!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Absolutely delighted!

Steve Sidney has set our business up with a new card machine which works beautifully! He is very knowledgeable and assisted us in all set-up and is always available for advice. Very pleased with the service and would highly recommend! 🌟

9 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Natalie,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Steve!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 1 out of 5 stars

Do not buy this product part of the…

Do not buy this product part of the animal abusers with Cathedrals city cheese. Boycott put them out of business.

26 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi M Wilcox

We're sorry to read your review. We try to ensure the best level of service to all our clients and can only apologise that you have not received this from us.

We would like to be able to investigate this. Please can you provide a merchant number and/or contact details on Trustpilot in order for us to investigate.

We hope to hear from you soon,

The Clover UK Team

Rated 5 out of 5 stars

Jonathan Pereira very helpful person

Jonathan Pereira very helpful person
Always there for your questions and do everything for you
And clover company the best
Thank you again

24 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Alo Alo,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Jonathan!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Colin Wilson took over our account…

Colin Wilson took over our account after a rocky start with someone else and had been amazing. Nothing is too much trouble for him, he’s always available and always finds a solution to any problems we have encountered. I’m confident he gives us the best possible advice. He is very knowledgeable and approachable. Thank you Colin!

22 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Sue,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Colin!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Seamless service from a great team who know their stuff!

I had decided that Clover was my preferred new retail POS and card payment handler, after looking at all market options and I have 20 yrs exp in running shops. Seems good value for both processing fees and the hardware. It was a smooth and easy application process, helped enormously by a great sales personnel, namely Alfie Banks who immediately responded and answered all my questions on several occasions, and explained every nuance to me, and it was clear he really knows the product, which can be a rare thing in sales these days. An attractive starter offer to get things going and speedy delivery, so my new equipment arrived within a few weeks of me deciding to go with Clover. I opted for the Mini device for my second shop.

15 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Lucy,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Alfie!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Refreshingly good service

Colin has been so supportive from the very start, advising on the best solution for our business and seeing it all the way through to set up. The support is different class, nothing is too much trouble. Really glad I went with Clover.

20 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Rob,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Colin!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Alfie banks was brilliant from start to…

Alfie banks was brilliant from start to finish, very polite and helpful.

15 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Tom,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Alfie!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Steve Sidney is absolutely amazing

Steve Sidney is absolutely amazing, he goes out of his way to ensure you get the best service! Nothing is too much trouble and I would recommend him over and over again! Five star man!

9 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Charlotte,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Steve!

Thank you for choosing Clover UK

Rated 1 out of 5 stars

Sudam asghar

Bad bad bad just because of their £54 they hold my amount from couple of days of my daily batch amount scammers

8 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Sudam,

We're sorry to read your review and hear that you have had issues. We try to ensure the best level of service to all our clients and can only apologise that you have not received this from us.

We would like to be able to investigate this. Please can you provide a merchant number and/or contact details on Trustpilot in order for us to investigate.

We hope to hear from you soon,

The Clover UK Team

Rated 5 out of 5 stars

Adam was great!

I'm a new business and Adam contacted me about a card system. Do you the nature of the business I did need one however with being so new I couldn't afford alot. I joined under a deal and Adam has been great. There's been a few hiccups but he kept me updated at all stages and sorted my concerns or issues promptly. I am yet to used the system as I need to set it up but as far as customer service I have no complaints!

6 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Jordan,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Adam!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Best professional Service

Just have a very good meting with Danny Mistretta regarding my new card machine Colver.
I am very happy to all the professionals work Danny done for me in just 3days .
Everything is up and running perfectly with all the options on the card machine.
I definitely recommend Danny as is very professional and very helpful with the customers.
Thank you Danny

30 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Lonel,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Danny!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Donny has been great

Donny has been great, helping us with any questions we had . All set up quickly and efficiently.

20 August 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Pippa,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Danny!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Danny Mistretta was amazing!

Danny Mistretta was amazing! He wasn’t pushy and explained everything in full. Once I accepted to have a clover machine everything was really simple. When it came to set up he came and helped set everyone thing up and showed me how it all works. Danny was available on the phone for any questions I needed answering! Great service and the till system is great and easy to use!

21 May 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Shala,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Danny!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Great customer service

Great customer service from Danny Mistretta it was so straightforward and simply way of signing up. Pleased to have changed to clover as it has much better rates than a lot of other known card payment services.

22 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Kellie,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with our services!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

This company are the best

Hi. Mr Danny Mistretta. Thank you so much for helping us.This company are the best. They do it very good service I give them 💯. The owner.best tailor Althrincham. Kam

1 October 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Kam,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Danny!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Changed supplier.

I changed from Elavon due to their high charges.
Lower costs overall and 6 months of £1 rental.
No connection or payment issues 👍👍

1 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Ed,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with our services!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Setting up Clover device

Setting up our Clover device proved to be quite involved, as can be expected with any financial tools. However, the whole process was made perfectly straightforward with the able and willing assistance of Danny Mistretta. Now we are up and running, we are are very pleased we chose to go with Clover.

30 September 2024
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Rod,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Danny!

Thank you for choosing Clover UK

Rated 5 out of 5 stars

Great customer support

Can recommend this company as they have great customer back up service, nothing is a problem if you have one ,as Danny Mistretta is always there to help out,nothings too much that he can't help out even with technical problems, also their office staff are reliable too. Highly recommend.

25 September 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hi Caroline,

Thank you for leaving feedback on our page, we really appreciate it. It's great to hear about your experience and we will make sure to pass this onto Danny!

Please don't hesitate to contact us if you require anything further,

Thank you for choosing Clover UK

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Dan has been extremely helpful and supportive in setting me up with a new card terminal. He also advised me on a fantastic deal that I would have otherwise missed. I highly recommend Dan – he is professional, friendly, and always willing to go the extra mile. If you have any EPOS or card terminal enquiries, definitely reach out to him!

Thank you from
Bollywood Box Team

25 August 2025
Unprompted review
Clover in the UK logo

Reply from Clover in the UK

Hello Singh Ravinder Pal,

Thank you for taking the time to write your five-star review.

We are so happy to hear you are pleased with the excellent service from Dan!

Thank you for choosing Clover UK

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