GetScanned Reviews 

Very fast (next day) response to our request for a MRI scan. Staff were very helpful and the detailed report with scan images were available within two working days.

We were in limbo, awaiting triage for an NHS MRI scan with no helpful indication of when this might occur - "we are very busy at the moment" being the only feedback. We didn't know whether it would days, weeks or months before we would hear and web searches indicating 6 to 18 weeks. Stuff that! Contacted GetScanned and we were processed within 24 hours (and the scanner unit was only seven miles from home, so all very convenient).

From booking my appointment right through to receive treatment and results, I was really happy with the customer service I received, Thank you and I would definitely consider using Get Scanned again.

The service was quick and professional all staff were polite and friendly a very stressful free process

Excellent service

Booked a scan , was arranged within a couple of days . Had the scan and was kept informed throughout. It was good news so glad I had it done

Super experience from start to finish. I was under some time pressure with a holiday pending and Nisha led me through the whole process, advocated for an earlier scan and then followed up with a very timely report. Honestly can not fault the service - fantastic customer care and service. Would 100% use again.

Yatharth has been a great help. Unfortunately my scheduled MRI, had to be rescheduled due to issues with the machine. I contacted Yatharth to advise that I had taken the afternoon off work and requested whether there were any other clinics available that same afternoon, he found another clinic straight away and booked this in. As I’d taken the afternoon off, this was very much appreciated. Aside from this, the process has been so smooth and all of my questions have been answered quickly and efficiently. I would definitely recommend Get Scanned and would definitely use the service again if necessary in the future.

It was very easy to choose a scan center in the location and price range that was right for me. I was contacted via email almost immediately after payment and kept informed and supported by Richa (thank you!), who responded promptly to all of my questions and requests. I had a GP phone consultation for the referral on the same day as I made the payment. I got scanned at Queen Square Imaging Centre (London), who did not have any availability for the date I indicated but offered an option for the following week, which was convenient for me. The images were available through the online portal a few hours after my scan and I received the report of the radiologist after a few days.

The only regret I have is that there was no option to provide my previous scan results and images to the radiologist, who noted in the report that they would have been important for a complete evaluation. I had taken them along for the scan appointment but was told they were not needed. My recommendation for anyone who has previous scan results/images is to insist that they be forwarded to the radiologist beforehand. Maybe that could also be made part of the GetScanned workflow.

Otherwise and overall, I was very happy with the efficiency, service and friendliness of everyone involved.

Brilliant service! Very efficient and clear throughout. Results were even available same day!

Booked an appointment and paid upfront to be told by the Hospital there wasnt ever any appointments available at that time.

Very pleased with my experience!

Best services I’ve used. Helped me through all the steps. Thankyou so much for ur help. Would highly recommend

I contacted GetScanned by WhatsApp after completing a web form for an appointment. I wanted reassurance that they could deal with my NHS GP referral before giving my card details. No reply til I nudged them 3 days later, and having provided all the details all over again, I’ve still heard nothing 36 hours later. I shan’t be using this company.

Excellent service all the way, I would highly recommend get scanned and I would definitely be using them again! I was contacted by Richa via WhatsApp and email and the communication was excellent any time of the day.

Very helpful, friendly service. Detailed report with quick respond time and good customer service. Would recommend.

Don’t go with this company I’ve paid £560 for a head and neck scan over two weeks ago and they have tried to palm me off with an increased cost of £200 and I can not get hold of anyone by text or email. I’m having now to claim my money back via my credit card. Their customer service is dreadful not contact now for over a week I’ve just been left wondering ☹️

My MRI was cancelled by the clinic due to the machine breaking down. This was unfortunate but I understand these things happen however unfortunately the aftercare has been awful. Get scanned have since stopped responding to emails or calls and won't refund me the money paid for the scan that has since been cancelled.

Update: Get scanned have now provided a refund. They were initially very difficult to make contact but have since called me repeatedly asking me to take the review down.

Arrived 20 mins early but was seen right away. Whole process was clearly explained, professional and pleasant.

Everything was great. since my wife booked scan they contacted me promptly booked appointment with GP. then arranged scan. i spent total of 15 minutes in scan including waiting time. I got the result next day. Would definitely recommend for future

Excellent company, very professional service, well executed and very friendly. MRI scans are fast and a detailed report is delivered quickly I would recommend them to my friends and family