Everything went pretty much according to plan, except arguably the result (which was both relatively good news and unexpectedly bad news for unforeseen reasons.). The post MRI scan bit went smoothly a... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
GetScanned is a booking platform for private medical scans in the UK. We arrange MRI, Full-Body MRI, CT, ultrasound and X-ray scans at over 200 CQC-registered scanning centres, with appointments usually available within a few days. Private scans need a referral, and most people don't have one. That's the part we handle. Every booking includes a GP consultation, where a doctor reviews your symptoms, confirms which scan is right for you, and issues the referral the scanning centre needs. If you already have a referral from your own GP or a consultant, you can use that instead. Our team coordinates the rest. We confirm your appointment with the centre, explain how to prepare and what to bring, and stay contactable throughout. Your images are read and reported by a consultant radiologist, and your report is typically returned within 3 working days. If you'd like to talk your results through with a doctor afterwards, we can arrange a follow-up GP consultation. One price covers your consultation, referral, scan and report, with nothing added afterwards. Prices vary by scan type, body part and location, and are shown before you book alongside appointment availability. If you find the same scan cheaper at the same clinic, advertised publicly, we'll match the lower price. Scans available through our network cover areas including the head and brain, spine, knees, shoulders, hips, abdomen and pelvis. We work with individual patients, clinicians, medical reporting organisations and rehabilitation providers - anyone who needs diagnostic imaging arranged quickly and without a wait. Search by location at uk.getscanned.me to see the centres nearest you, live prices, and the earliest available appointments.
Price Match Guarantee
We won't be beaten on price
Contact info
Jactin House, 24 Hood Street, Ancoats, M4 6WX, Manchester, United Kingdom
- 020 4592 0454
- care@getscanned.me
- uk.getscanned.me
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got the appointment very quickly in 2…
Got the appointment very quickly in 2 days.Appointment department is very helpful and efficient.
The scanner is very helpful and experienced. Done very
thoroughly and in details. Instead of waiting to have MRI
scan knee for 14 weeks I am so much relieved Physically and Mentally. Would recommend Getscanned if you need scan.
Amazing service
Amazing service. Amongst alot of anxiety over a health concern, I got a scan within 2 working days of initial contact. I didn't have to travel far to a local scan centre. The scan itself was incredibly thorough, and I was given immediate results, with the ownership of the scan report sent to my email afterwards. The ladies on the phone, managing my booking & queries were kind & helpful throughout.
I'm so grateful to GetScanned & would recommend them 100%
Suffolk location.
This was a great experience even though…
This was a great experience even though the actual scan order was incorrect ( I ordered with vs wo contrast). The results were back fast and correctly assessed. There were scheduling errors that I fortunately caught so one need to stay on top of everything.
Excellent service
Excellent service - highly recommended!
I was a bit dubious having not used the service before:
Day 1, phoned at 10:30 am to ask for GP triage.
Day 1, phoned at 3pm by GP and triaged, MRI agreed.
Day 1, 8pm phoned by referring MRI unit with cancellation appointment.
Day 2, 9am MRI scan.
Day 3, 4pm Report and scans available!
Extremely good value, Excellent customer service (Richa) and communication throughout the process.
Lovely MRI staff.
All Very Good!
very good experience results are quick
Efficient, friendly, effective
Very efficient booking system - personal and effective. Friendly, helpful staff at clinic and speedy report.
Great service
Great service, quick turnaround and a fast report at the end The online help via email and phone 2nd to none
I found it to be quick and accessible
I found it to be quick and accessible, I really found them to be in touch a lot. The one thing I dislike is the phone number they call from. As it’s a similar code to scam calls and cold calls. So it’s remarkable that I answered as usually I would ignore it.
Excellent communication
Excellent communication, friendly and efficient service and results back with report in less than 24 hours.
Would highly recommend.
Good and bad news but all professionally conveyed
Everything went pretty much according to plan, except arguably the result (which was both relatively good news and unexpectedly bad news for unforeseen reasons.). The post MRI scan bit went smoothly and in many ways is the most important part. Richa at GetScanned admin? Was extremely helpful and efficient and guided me when I needed my hand held. Thank you Richa. Thank you GetScanned and Thank you scanning facility at Taunton. If the need arose I would happily use GetScanned again.
Knee MRI scan
I found the whole experience professional, friendly and very slick. I was walked through the entire process from enquiry to receipt of my results by the helpful staff. I can't recommend this service highly enough.
Fantastic quick service for CT scan
Fantastic quick service for CT scan, facilities were excellent as were the health professionals
Can’t fault the service
Can’t fault the service! Communication was excellent and whole process seamless- I had appointment, results and diagnoses within a week.
Seamless Experience, Definitely recommend
Seamless Experience. I needed an urgent knee MRI after being in pain for 2 weeks. The team at Getscanned, especially Richa was absolutely wonderful. She was compassionate and took time to understand the urgency and expedited everything from scheduling the scan to getting the reports. As an injured person in pain without any diagnosis, who had to do everything myself this was a huge relief. GetScanned's service is worth every penny. They take care of everything from scheduling the GP call, to the MRI appointment. I would definitely recommend their service and their outstanding staff, especially Richa Shukla. Kudos!
Knee MRI
I was booking an MRI scan for my son of his knee for a suspected ACL injury. Because of his age lots of private scan centres will not scan, but GetScanned were really helpful in finding a scanning centre. I found them really responsive, professional and helpful.
Brilliant service once again! 🌟
This is the second time i've used GetScanned. I had a scan here myself before and because the experience was so good, I used them again to sort out a scan for my son. Richa was absolutely wonderful from start to finish. She went completely above and beyond to get the booking and all the arrangements sorted out perfectly for us. She is so warm and helpful which made the whole process completely stress free. If only all customer care was like this! Thank you so much Richa, Sonia and the doctor too for such amazing care. I highly recommend GetScanned! 💛✨️
Get Scanned
Get Scanned popped up on Facebook and after seeing all the wonderful reviews on here, I decided to give it a go. I made contact and everyone was so pleasant. None of my silly questions seemed to be hassle. Absolutely amazing customer service, a really personalised process.
The booking process was quick and simple. I only had to wait a couple of days, with Yatharth going above and beyond to confirm my booking after I had some issues with payment links etc.
The MRI process at the hospital was explained in full and carried out on time, professionally and results sent across promptly. I had a phone call within the week to book a consultant appointment the following day.
I had some anomalies show up on my results which are now being investigated by my GP. This just shows the value of having these scans available for everyone.
I'd like to say a massive thank you to Tristan and Yatharth who dealt with all my enquiries before, during and after the scan. They are a friendly and professional team that really do make you feel valued. I would recommend this service to everyone, whether you have symptoms or not, get checked!
Sadly, very poor customer service
Sadly, experience started well but after booking they changed my booking location twice and are now unable to provide a date for my mri test and are completely ignoring my complaints regarding this it has now been weeks after booking and i still do not have a date for a mri test.
Edit - after a few weeks of delays they called me to refund my order in full sadly this delayed my treatment as i could have got the scan i needed within a week with Nuffield health
Their hospitality and professionalism…
Their hospitality and professionalism was on the topmost.
though the 3days wait time for the result interpretation made my anxiety to peak but the service rendered override the wait.
Nice and fast scan with very quick…
Nice and fast scan with very quick results. Results in 24 hrs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
