LUX SKIN Reviews 

6,130
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,159 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the online platform for being extremely user-friendly and easy to navigate, allowing shoppers to browse items and complete their purchases quickly and smoothly. Many consumers are also very happy with the affordable pricing, the wide selection of skincare items, and the attractive promotional free gift options available during the order process. People note that the helpful product information makes choosing the right formula simple, resulting in a satisfying shopping journey overall. Though some customers experienced minor confusion regarding specific promotional offers, or noted unexpected shipping fees and unclear details when trying to claim their free gifts.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting effective skincare items like... See more

Website

Users describe positive interactions with website, highlighting an extremely easy and straightforward... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform as exceptionally... See more

Order

People report positive experiences with order processes, consistently highlighting that website navigation is... See more

Price

Customers had positive experiences with price, describing costs as very affordable and competitive. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my third order from LUX SKIN. I found their website to be user friendly and it clearly details every product. Choosing a package is simple and I opted for their most popular choice... See more

Rated 5 out of 5 stars

My third purchase of micro needle anti aging product. It’s easy to use gives good results and saves a fortune at the saloon! Delivery is quick following ordering and you get discounts as a returni... See more

Rated 5 out of 5 stars

The whole experience was quick and informative. Easy to use to look at items and proceed with purchase no hiccups fast and efficient. Discounts are amazing and the free gifts you receive. I have been... See more

Rated 5 out of 5 stars

This website must be one of the easiest to navigate. As an OAP I'm not very au fait with using a computer, but this was so simple. I very quickly found what I wanted and when I looked for advice on... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(6,130)

3,187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I couldn’t pass up the opportunity to…

I couldn’t pass up the opportunity to take advantage of the promotion because the prices were so good and very affordable. The website was easy to navigate, and all the product details and specifications were complete, clearly explained, and easy to understand, even for a first-time user. This made it easy to choose the products that were most suitable for my skin. The checkout process was also quick and hassle-free. Overall, it was a great shopping experience, and I would definitely purchase from them again.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

The website is exceptionally easy to navigate, everything is really easy to browse and presented well with useful descriptions, pricing is clear and there are some great discounts… it’s also great that additional items relevant to what you have purchased are displayed as an option before checking out, with again great prices and useful free gifts. The shipping costs are also very reasonable.

30 July 2026
Unprompted review
Rated 4 out of 5 stars

Good … but …

The website is easy to navigate and all deals are shown clearly. I was sent an email with a discount code for free delivery, however it wouldn’t accept the code when I entered it, kept asking me to add my shipping address which I had already done and so ended up having to pay the £5 shipping fee.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Love the product

Love the product, im not a bot. Im a legit real customer, random girl from new zealand im only on my second treatment and I absolutely LOVE thus product. It has me glowing like nothing ive ever used before

29 July 2026
Unprompted review
Rated 5 out of 5 stars

The ordering process was incredibly…

The ordering process was incredibly quick and easy, with a straightforward website and seamless checkout experience. Everything was clearly communicated, and I received my order confirmation promptly. I’m now looking forward to receiving my LUX SKIN product and trying it for the first time!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Great website

Great website. Clear and easy to navigate. Great selection of products plus gives you suggestions which you might need with your order, so everything is in one place. Recommend

28 July 2026
Unprompted review
Rated 5 out of 5 stars

An overseas ad inspired me to deep dive into Aussie alternatives.

Another site popped up on my FB news page but as I had no idea where it came from but liked the idea of the micro needling, I searched for the Australian equivalent.

Your site, product videos and information came up in my search and was informative, easy to access and follow. In fact it seemed better than the overseas alternative I’d seen in the first place. Always better to go Aussie when I can thank you, looking forward to it.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy to place my order.

Website was easy to navigate and products were clearly described and explained. Checkout was very quick and communication following my purchase was excellent. Would have no hesitation in using this site again.

26 July 2026
Unprompted review

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