LUX SKIN Reviews 

6,035
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the website intuitive and user-friendly, making the entire ordering process, from browsing to checkout, remarkably quick and efficient. Many people praise the products for their high quality and effectiveness, often reporting visible improvements and expressing strong trust in the brand's offerings. Reviewers frequently highlight the excellent pricing and appreciate the added value provided by generous free gifts and appealing special offers. However, some customers also noted issues with order fulfillment, including instances where products did not arrive or parts of their order were missing. Additionally, a few people mentioned that product information on the site could be more detailed, and some found promotional offers to be occasionally unclear regarding their terms.

What people talk about most

Product

Customers express high satisfaction with the products, often praising their effectiveness in improving skin... See more

Website

Users describe positive interactions with the website, frequently highlighting its ease of use and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the website's ease of... See more

Order

People report positive experiences with the ordering process, finding it easy and quick to complete... See more

Price

Reviewers mention positive feedback about price, with many finding the prices amazing, incredible, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a very brand loyal consumer, having purchased the product several times already. The results are truly wonderful, the service is great, and the whole sales process is truly seamless. When I hav... See more

Rated 5 out of 5 stars

Great site to use. Easy to maneuver around and let's you see all the items on sale. Even nicer to get a free gift , which you get to choose while ordering. Quick delivery options and sage to use as... See more

Rated 5 out of 5 stars

The whole experience was quick and informative. Easy to use to look at items and proceed with purchase no hiccups fast and efficient. Discounts are amazing and the free gifts you receive. I have been... See more

Rated 5 out of 5 stars

Each product has information and is easy to choose the right formula. I am not left with any confusion so simple and straight forward.to navigate. Pages load smoothly and checkout could not be easier... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(6,035)

3,090 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've really enjoyed using the Lux Skin…

I've really enjoyed using the Lux Skin LED Mask and Kit. It's easy to use, feels comfortable, and has made my skin look brighter and smoother with consistent use. It fits perfectly into my skincare routine, and I'm happy with the results so far.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

This is my fifth order

This is my fifth order, ordering is simple, I absolutely love the choice of free products that are available when you place an order as it gives to chance to try new things, and orders are normally shipped next day with regular updates

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Website is easy to Navigate

The website is clear, easy to navigate and find the products I enjoy and want to order. The checkout process is super easy and as a repeat customer I always enjoy the Lux products.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Partial Order Received – Waiting for Resolution

I originally left a 5-star review because the ordering process was easy, the pricing was excellent, and I was genuinely excited to try this brand.
Unfortunately, my experience changed after my order arrived. The main Micro Skin Care Kit was missing, and I only received part of my order. I now have to go through the process of proving that I didn't receive the item, which is frustrating and disappointing as a first-time customer.
I understand that companies need to investigate missing packages, but I hope this is resolved quickly and fairly. A positive customer experience doesn't end at checkout—it also includes how issues are handled when something goes wrong.
I'm hopeful for a good resolution, but if this process takes too long or isn't handled well, I'll likely look for a more reliable company for these products. I'll gladly update my review if the issue is resolved promptly.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing

First of all, I have not received all the items. I contact them right after with the proof that I have missing items , my concerns were never resolved. Nobody contacted me and they couldn’t even return it. The ingredients they put in doesn’t match the description of the product. Very disappointed I won’t recommend to Nobodt!, such a waste of money and waste of time

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Magic

Wow so easy to use & makes your skin feel so much better , can't wait for the full results to take effect 😀 love it that much I've ordered some more .
Hoping to try more of your products soon x thankyou

1 July 2026
Unprompted review

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