ukeuniverse.co.uk Reviews 182

Would absolutely recommend Uke Universe! I ordered and emergency gift for my daughter having been let down by another company! The ukulele I ordered arrived less than 24hrs later, was perfectly as described and of beautiful quality! The service and contact I had from Uke Universe was second to none and I would not hesitate to use them again! Thank you for saving the day!

I have just had my first order from UK Universe and I must say I've never had better service from any other music shop they are very helpful and knowledgeable
I would not hesitate in recommending this company can't fault them
Paul Bloomfield

Thank you for this beautiful Uke. My wife loved it so much.

As for Divyesh, kudos to you man. It was nice having a transaction with you.

Uke universe were so helpful. I will buy from them again. Next day delivery no extra charge. Lovely instrument.

Fantastic advice given

This was a 70th birthday gift for my Mum. She loves it. Arrived very quickly and was exactly as described.

I give it two star for being competitively priced BUT you will have a price to pay for the effort you actually have to go to in order to get the item and the length of time it takes, very poor service, I would say it is a back room business, just a mobile number, you will be lucky if it is straight forward.

Update: Since the above the owner, Divyesh, keeps harassing me, in a week he has tried to contact me 20 times, including ringing on Saturday evening at about 9:00pm, even tried to get my review removed.

Good communication with the seller. There was an issue with the first order and the seller informed us about it. We ended up getting an Enya EUT - M6 Tenor Uke and it's beautiful.😍
I so love it and indeed an awesome Christmas gift. Thank you Divyesh.

Absolutely amazing customer service , adapted a ukalea to left handed for my husband . Really good price as well .
Thrilled to of found this small
Business

Very happy with product. Excellent servis . Very good quality products.

Excellent service by this company .. bought a soprano Uke which was delivered the next day in perfect condition… It’s refreshing to be able to deal with a company completely hassle free and efficient … Intend to add to our ukelele collection in future and won’t hesitate to use them again

Fab "Day Of The Dead" Uke with bag. Well pacakaged for delivery, bought as a birthday present, sounds great. Will be used properly outside in the summer!

Very happy with our order. The original ukulele we ordered was out of stock, but a suitable replacement was found and shipped out quickly to one very grateful little recipient!

I bought a Kala Ukulele from Uke Universe, and I must say it was great experience with, a fast next day delivery and packaged really well. I will use Uke Universe again at Christmas.

Very happy with my purchase although there was a slight delay on the delivery. Great customer servise, would recommend!

Brilliant service from Divyesh - helpful every step of the way during the purchase of my first uke, with prompt delivery the following day. Very pleased with my purchase of the Snail SUT - M2 which is a quality, sweet sounding instrument for a very reasonable price, and I think I'm going to have loads of fun becoming acquainted with it !

Ukulele is of good quality and arrived promptly.
After experiencing a small issue with my order, Divyesh was very responsive and offered alternative. He kept me informed with updates.
I would be more than happy to order again as I know customer service has been great.

I ordered a cheap ukulele to try out,(I play classical guitar normally)..instead of just posting it off like any other mail order company I had a phone call from Divyesh. He provided advice and suggestions regarding my current purchase and answering my many other questions concerning setting up a ukulele group at my work place.

This was customer service of the first order, just like being in a quality music shop face to face with an expert.

I have since bought a more expensive model after discussing my requirements with Divyesh. Again an excellent experience. I thoroughly recommend ukeuniverse

My Ukulele was delayed, and I messaged them to find out what had happened. they sent out a new one straight away, free of chage. Great customer service. Thanks you!

It’s great to have a specialized shop like this. Got a beautiful Carvalho ukulele from there
All the customer service fantastic, wish all music shops were like ukeuniverse :)