UK Sign Shop Reviews 

1,235
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 362 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent finish and durable nature, often exceeding expectations. The ordering process is frequently described as easy and intuitive, with many appreciating the customization options and clear communication throughout. Reviewers also highlight prompt delivery and careful packaging, often receiving their items faster than anticipated. However, some customers also noted issues with product quality, such as stickers peeling off or misaligned text and drill holes on their signs. A few other people also felt that order processing and delivery could be problematic, experiencing significant delays or missing order confirmations. Additionally, some reviewers mentioned dissatisfaction with customer service when problems arose, citing a denial of responsibility or slow updates.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many customers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the product's... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and speed of... See more

Order

Consumers generally report positive experiences with the ordering process, finding the website easy to use... See more

Service

People report positive experiences with service, often highlighting excellent and swift service, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order on website with plenty of options to customise the sign. Sign itself seems well made and whilst easy to put together, including a simple set of instructions would be more useful than pro... See more

Company replied

Rated 5 out of 5 stars

I don’t normally leave reviews however this one is special because I Highly recommended this company We received our Lovely slate house number & Road sign. Love it ! Thank you so much for a gr... See more

Company replied

Rated 5 out of 5 stars

We needed some hanging signs for our wedding venue at short notice and UK Sign Shop stepped up to the plate, getting the design sorted and spun around on the same day, with the signs landing 7 days fr... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Very user friendly website. Sign was good quality and delivered more promptly than expected. Sign was very carefully wrapped and marked clearly as fragile so it arrived unscathed. D... See more

Company replied


Company details

  1. Interior designer
  2. Garden centre
  3. Manufacturer
  4. Prints and signs store

Information provided by various external sources

Our range of house signs, office signs, signage & numbers will meet the needs of any home owner or business, whether your requirement is for traditional or modern signage.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,235)

337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From ordering to receiving great…

From ordering to receiving great service informed all the way as what was happening, loved the sign when it arrived on time and well packed up.

25 June 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your kind review Steve.

We're really pleased to hear you were happy with the service throughout, the communication, and that your sign arrived on time and well packaged.

We appreciate your feedback and hope to help you again in the future.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Easy to order and exactly as described.

27 June 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Louise,

Thank you for the lovely feedback.

We're glad to hear the ordering process was easy and that your order arrived exactly as described.

We really appreciate you taking the time to leave a review.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Cottage signs are beautiful and look…

Cottage signs are beautiful and look really nice. Very quick delivery. Would definitely recommend to friends and family.

28 June 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your lovely review.

We're really pleased to hear you're happy with your cottage sign and that delivery was quick.

We appreciate your recommendation and look forward to helping you again in the future.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Great quality door sign

I’ve used the uk sign shop several times and always happy with the quality of the slate house signs. Easy to order and shipped ahead of time.

26 June 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Paula,

Thank you for your continued support and for taking the time to leave a review.

We're really pleased to hear you're happy with the quality of your slate house signs and our ordering process.

It's great to know delivery has been quick and reliable for you.

We look forward to helping you again in the future.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

The sign was produced and delivered…

The sign was produced and delivered very quickly. It looks lovely and is of good quality. No hesitation in using the company again if needed.

22 June 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your kind review.

We're delighted to hear that you're pleased with the quality of your sign and the speed of delivery.

We really appreciate your feedback and look forward to working with you again in the future.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Delighted with our sign!

Delighted with our sign! So well made!

24 June 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

That is great to hear Clare,

Thank you for leaving a 5 star review, we are so glad to hear how delighted you are!

Thanks for your custom,

UK Sign Shop

Rated 1 out of 5 stars

Poor customer service

Seemed ok to start but poor communication provided a mock up stating a little low quality artwork see mockup looked at mockup. Looks ok I’d bought a glossy sign it arrives and the artwork on the sign is all Matt I was under the impression a glossy black sign ment the black would be glossy anyway send an email to express my disappointment and all I get is it told you in the mockup it said black colour may not match nothing about it not being glossy

24 June 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your feedback Abby.

We're sorry to hear that the finished sign did not meet your expectations.

The sign was produced using the artwork supplied and in line with the proof that was approved prior to manufacture.

During the proofing process, our studio team highlighted that elements of the design would be printed and may differ in appearance from the Black Gloss Acrylic material itself.

While we appreciate your disappointment with the final result, we have been in contact directly to discuss the matter and available options.

We remain happy to work with you towards a resolution.

Kind Regards,
UK Sign Shop

Rated 5 out of 5 stars

Very pleased with quality and finish of…

Very pleased with quality and finish of sign. Great service i would highly recommend this thanks May

25 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for the lovely review and recommendation, Jennifer.

We are glad to hear that you are happy with the product and the service received!

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Super Numbered Sign with Arrow.

I had a problem defining just what I needed on my house number sign with a directional arrow, to place on my front garden wall. The problem was kindly resolved on the website with the use of photos and a discussion, and the sign is proudly displayed on my brick pier!

7 June 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for taking the time to leave us a review Roger

We're delighted to hear that our team were able to help create the rigjht design for your house number sign. Sometimes it can be difficult to visualise exactly what is needed, so we're always happy to assist with photos and advice where we can.

It's wonderful to know that you're pleased with the finished sign and that it is now proudly displayed on your brick pier.

Thank you again for your custom, and we hope you enjoy your sign for many years to come.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Received on time and well packaged and…

Received on time and well packaged and it looks beautiful

4 June 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Hi Trevor,
Thank you for leaving a lovely 5 star review

We are so glad to hear that you are happy with the product and service received :)

Many thanks
UK Sign Shop

Rated 1 out of 5 stars

The print was so small for a sign to…

The print was so small for a sign to stick on a door. Just looked ridiculous.

1 June 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your feedback Sarah,

We're sorry to hear you were disappointed with the finished sign.

The sign ordered was 20cm x 10cm, and the text layout was displayed on our live preview before purchase.
The preview is provided so customers can check the appearance, sizing, and readability of their design before proceeding.

In this case, the wording was spread across two lines; using more lines would have allowed for larger text within the same sign size.

We appreciate your feedback and encourage customers to review the live preview carefully before placing their order to ensure they are happy with the final design.

Kind Regards,
UK Sign Shop

Rated 5 out of 5 stars

Prompt delivery exactly as ordered…

Prompt delivery exactly as ordered looks very nice

1 June 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

That is great to hear!

Thank you so much for a lovely 5 star review.

We are glad that you are happy with the product received.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Prompt service

Prompt service, slate sign well wrapped and protected.

29 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for a lovely 5 star review Robert.
We are glad that you are happy with the sign and the service received.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Great quality natural slate product and…

Great quality natural slate product and very timely despatch. I’m really pleased with my purchase.

29 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for the lovely 5 star review Ana,

It means so much to us that you are happy with the product and service received

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

I am absolutely delighted with the…

I am absolutely delighted with the sign. It was for and 80th birthday gift and was instantly loved
Thank you so much
Would highly recommend

28 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your lovely review. We're delighted to hear you're pleased with the quality of your natural slate sign and that it arrived promptly. We really appreciate your feedback and your custom!

Many thanks
UK Sign Shop

Rated 4 out of 5 stars

Good quality ceramic house sign

The item was very well packed and arrived in good time. I was most pleased with the quality and colouring of the ceramic plate and the printing of the house name was exactly as I asked it to be. The design I chose was clearly set out so all-in-all a very attractive house sign!

25 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your detailed review. We're delighted to hear that you were pleased with the quality of the ceramic plate, the design, and the safe, prompt delivery of your sign.

We're especially pleased that the finished sign matched your requirements and that you found it to be an attractive addition to your home.

We noticed that you awarded 4 stars rather than 5, and we'd be grateful for any feedback on how we could improve our service in the future. Customer feedback is invaluable in helping us continue to improve.

Thank you again for your custom.
UK Sign Shop

Rated 5 out of 5 stars

Good Quality

The sign feel very well made and good quality, I put it on the wall as soon as it came. It looks so much better than the old one on the house.
The package came sooner than expected too which is a bonus

29 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your lovely review. We're delighted to hear that you're pleased with the quality of your sign and that it has made such a difference to the appearance of your home.

It's also great to know that your order arrived sooner than expected. We really appreciate your feedback and thank you for choosing us.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Great

Delivery was quick. Website had tons of options and designs. Ordered a house number sign which was beautiful and exceeded my expectations. Very happy customer.

23 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your wonderful review. We're so pleased to hear that you're happy with your house number sign and that it exceeded your expectations.

It's great to know you found our website easy to use with plenty of options to choose from, and that your order arrived quickly. We really appreciate your kind feedback and your support.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Quality door sign

Easy to order. Company kept me updated throughout the order and delivery process. The door sign is of good quality and was well packaged on delivery. Would certainly recommend

11 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you for your kind review. We're really pleased to hear that you found the ordering process easy and that you were kept updated throughout.

It's great to know you're happy with the quality of your door sign and that it arrived safely and well packaged. We really appreciate your recommendation and support.

Many thanks
UK Sign Shop

Rated 5 out of 5 stars

Very smart good quality product.

Very smart good quality product.

31 May 2026
Unprompted review
UK Sign Shop logo

Reply from UK Sign Shop

Thank you David, we appreciate the lovely feedback

We are glad to hear that you are happy with the quality of the product received :)

Many thanks,
UK Sign Shop

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