Easy to order on website with plenty of options to customise the sign. Sign itself seems well made and whilst easy to put together, including a simple set of instructions would be more useful than pro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don’t normally leave reviews however this one is special because I Highly recommended this company We received our Lovely slate house number & Road sign. Love it ! Thank you so much for a gr... See more
Company replied
We needed some hanging signs for our wedding venue at short notice and UK Sign Shop stepped up to the plate, getting the design sorted and spun around on the same day, with the signs landing 7 days fr... See more
Company replied
Excellent service. Very user friendly website. Sign was good quality and delivered more promptly than expected. Sign was very carefully wrapped and marked clearly as fragile so it arrived unscathed. D... See more
Company replied
Company details
Information provided by various external sources
Our range of house signs, office signs, signage & numbers will meet the needs of any home owner or business, whether your requirement is for traditional or modern signage.
Contact info
Unit N2, Trinity Trading Estate, ME10 2PG, Sittingbourne, United Kingdom
- 0800 802 1023
- hello@uksignshop.co.uk
- uksignshop.co.uk
4.6
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
2 pieces of acrylic for £50 with poor customer service
The product ordered was 2 house name signs. £50 for 2 pieces of 3 x 50 x 300 mm acrylic. Screen printed name with off center lettering, apparently within tolerance. Expensive for less than £10 worth of materials and a lack of eye for detail. I would not recommend this product to anyone.
13 May 2026
Unprompted review
Reply from UK Sign Shop
We’re sorry to hear of the disappointment expressed in this review.
The signs supplied were produced to the exact size and specification selected during the ordering process, and the live artwork preview approved prior to purchase showed the layout, spacing, and proportions of the text as it would appear on the finished product.
Following your concerns, we carefully reviewed the photos provided and confirmed that the finished signs matched the approved preview.
We also requested additional measurements/photos regarding the claim that the text was off-centre so we could investigate this further, however these were not provided.
We always aim to assist customers wherever possible and take product quality seriously, but in this case the order was manufactured in line with the approved artwork and specification chosen at checkout.
Kind Regards
UK Sign Shop
Initially told 7 to 10 days
Initially told 7 to 10 days
This went up to 17 days
Dispatched then told another 6 days
Haven’t received yet
Very slow service
Won’t use again
9 May 2026
Unprompted review
Reply from UK Sign Shop
Hi Paul,
We’re sorry to hear you were unhappy with the delivery timeframe.
Our standard delivery estimate is up to 10 working days, and your order was dispatched on the 9th working day within this timeframe.
Unfortunately, the courier delivery took an additional day longer than expected, with the parcel arriving on Saturday rather than Friday.
We understand delays can be frustrating and appreciate your patience while your order was in transit.
We always aim to dispatch orders as quickly as possible and appreciate your feedback.
Kind Regards,
UK Sign Shop
Great comunication and great quality…
Great comunication and great quality item .👍
27 April 2026
Unprompted review
Reply from UK Sign Shop
Thank you for a lovely 5-star review David, it means alot to us!
We are thrilled to hear that the communication and quality of the item were satisfactory.
Many thanks for your custom.
UK Sign Shop
Great Quality
Very happy with the product I received. Lots of designs to choose from, and very customisable. The sign arrived well packaged and earlier than the estimated arrival date. Great service, thank you!
9 April 2026
Unprompted review
Reply from UK Sign Shop
Hi Kimberley
Thank you so much for your lovely 5-star review!
We’re delighted to hear that you’re happy with your sign and that you found the range of designs and customisation options easy to use.
It’s also great to know your order arrived well packaged and ahead of schedule.
We really appreciate your feedback and your support.
Many thanks
UK Sign Shop
Very satisfied
Have used UK Sign Shop before and the service this time was as good as previously. My order was dealt with very quickly and the new sign was of a very high standard.
13 March 2026
Unprompted review
Reply from UK Sign Shop
Thank you for your continued support and for taking the time to leave us a review.
We’re delighted to hear that you were happy with the service again and that your order was processed quickly. It’s also great to know the new sign met your expectations in terms of quality.
We really appreciate your repeat custom and look forward to assisting you again in the future.
Many thanks
UK Sign Shop
Exactly what we wanted
The sign was exactly what we wanted and the order was quickly completed & delivered.
26 March 2026
Unprompted review
Reply from UK Sign Shop
Hi Chris
Thank you for leaving the lovely 5 star review.
We’re really pleased to hear that the sign was exactly what you wanted and that your order was completed and delivered quickly.
We appreciate your feedback and hope to help you again in the future.
Many thanks,
UK Sign Shop
So pleased with our sign easy to order…
So pleased with our sign easy to order and quick on the delivery. Would 100% recommend
29 March 2026
Unprompted review
Reply from UK Sign Shop
Thank you so much for your kind review Lyn!
We’re delighted to hear that you’re so pleased with your sign and that you found the ordering process easy and delivery quick.
Your recommendation means a great deal to us.
Many thanks
UK Sign Shop
Very impressive service all round
Great communication
Speedy delivery
Wonderful product
26 March 2026
Unprompted review
Reply from UK Sign Shop
Thank you for your wonderful review Johanna!
We’re really pleased to hear you were impressed with our service and communication, and that your order was delivered quickly. It’s also great to know you’re happy with the product.
We truly appreciate your feedback and support.
Many thanks
UK Sign Shop
Reply from UK Sign Shop
Thank you for your lovely review!
We’re delighted to hear that you’re so happy with your sign, as well as the service and delivery. Your feedback means a lot to us.
Many thanks
UK Sign Shop
100% Recommend
I was sceptical however I sent an email and they responded pretty quickly, took just over a week for my sign to come. Quality of the sign is very high and it comes with some really good good fixings. I will use again and recommend this place.
31 March 2026
Unprompted review
Reply from UK Sign Shop
Thank you so much for your detailed review and recommendation!
We’re really pleased to hear that our team was able to respond quickly and reassure you, and that your sign arrived within just over a week. It’s also great to know you’re happy with the quality and the fixings provided.
We truly appreciate your feedback and look forward to helping you again in the future.
Many thanks
UK Sign Shop
Great choice.
Easy to order on website with plenty of options to customise the sign. Sign itself seems well made and whilst easy to put together, including a simple set of instructions would be more useful than providing a QR code. (Lets face it, this doesn't save paper as most people will print them and take them outside to the garage anyway!)
21 March 2026
Unprompted review
Reply from UK Sign Shop
Hi,
Thank you for your review and feedback.
We’re glad to hear you found the website easy to use and are happy with the quality of the sign and ease of assembly.
We also appreciate your comments on the instructions and will pass this on to our team for consideration as we continue to improve.
Many thanks
UK Sign Shop
Good quality item
Website easy to navigate. Good quality item for a reasonable price. Relatively quick delivery.
19 March 2026
Unprompted review
Reply from UK Sign Shop
Hi Linda,
Thank you for the lovely 5 star review.
We’re pleased to hear you found the website easy to navigate and that you’re happy with the product received.
We really appreciate your feedback and support.
Many thanks
UK Sign Shop
Fab! Highly recommend
Fab!! Great communication. Quicker delivery than stated and the product is fantastic
30 March 2026
Unprompted review
Reply from UK Sign Shop
Hi ,
Thank you for your lovely review!
We’re so pleased to hear you were happy with our communication, that your order arrived sooner than expected, and that you’re delighted with the product.
We really appreciate your feedback and support.
Many thanks
UK Sign Shop
Would order again
Easy to order, arrived quickly and for the price, a great looking, real slate sign.
25 March 2026
Unprompted review
Reply from UK Sign Shop
Thank you for your review!
We’re pleased to hear you found ordering easy and that your sign arrived quickly. It’s great to know you’re happy with the quality and appearance of your slate sign.
We really appreciate your feedback and hope to help you again.
Many thanks
UK Sign Shop
Really love my new house sign
Really love my new house sign! Excellent quality and easy to order and customise. Updated by UK Sign Shop throughout process.
23 March 2026
Unprompted review
Reply from UK Sign Shop
Thank you for your lovely review!
We’re delighted to hear that you love your new house sign and that you found the ordering and customisation process easy. It’s also great to know you appreciated the updates throughout.
We really appreciate your feedback and support.
Many thanks
UK Sign Shop
web site was easy to use
web site was easy to use. My signs were delivered in good time and are of great quality.
13 March 2026
Unprompted review
Reply from UK Sign Shop
Thank you for your review!
We’re pleased to hear you found the website easy to use and that your signs were delivered on time and are of great quality.
We really appreciate your feedback and support.
Many thanks
UK Sign Shop
Great quality and speed of delivery
30 March 2026
Unprompted review
Reply from UK Sign Shop
Thank you for leaving a lovely 5-star review, Hannah.
We are pleased to hear that you are happy with the quality of the product, and the prompt delivery.
We appreciate your feedback and support.
Many thanks
UK Sign Shop
Great quality sign
Great quality sign. Good communication from seller and prompt delivery.
30 March 2026
Unprompted review
Reply from UK Sign Shop
Thank you for your review Susan!
We’re really pleased to hear you’re happy with the quality of your sign, as well as our communication and prompt delivery.
We really appreciate your feedback and support.
Many thanks
UK Sign Shop
Love love love the sign
Love love love the sign
The team were very helpful with providing timely proofs and allowing a file via Google docs. Sign arrived very well packaged (saving that for vinted) and it looks amazing and feels sturdy. We're so excited to have this put up
30 March 2026
Unprompted review
Reply from UK Sign Shop
Hi Hayley
Thank you for leaving such a lovely 5-star review!
It is great to hear that our team was able to help you create your sign, and that you are happy with the product received.
We really appreciate your feedback and hope you enjoy putting it up!
Many thanks
UK Sign Shop
Really pleased with finished product
Really pleased with finished product. Easy ordering system and kept me informed of despatch. Thankyou.
16 March 2026
Unprompted review
Reply from UK Sign Shop
Thank you for your review Janice!
We’re really pleased to hear you’re happy with the finished product and that you found the ordering process easy.
It’s also great to know you were kept informed throughout.
We really appreciate your feedback.
Many thanks
UK Sign Shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.