Alexis Gardner went far and above to solve my issues. Ultahost always has great support and almost every time fix the issues quickly. Great Hosting, excellent pricing and great support. Would... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The goal of the company is to provide effective Web Hosting in affordable price, which allows our customers to place and maintain their projects on the World Wide Web.
651 N Broad St, Suite 206, 19709, Middletown, United States
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible service. The support agent literally shut the chat in my face and refused to provide any assistance. I strongly advise others to be cautious.

Reply from Ultahost
THIS COMPANY IS A TRAP!
Services are cheap, but do NOT be fooled by these low prices. Do not even try out their services, as there will be NO REFUNDS GIVEN!
They make you cancel your account first and only then are you given the chance to request a refund. However, like I mentioned above, NO REFUNDS are given. And in the end I was left with no refund and a closed account.
STAY AWAY FROM ULTAHOST!!!

Reply from Ultahost

Reply from Ultahost
The support technician, Alexis Gardner, was very helpful, going the extra mile to get our SSL certificate configured.

Reply from Ultahost
Thank you, Gary Clarke, for quick response and resolve issue.

Reply from Ultahost
I had a great experience working with Eric Smith. He was very professional, attentive, and genuinely cared about helping me. Everything was handled smoothly, and he went above and beyond to make sure I was satisfied. I highly recommend Eric Smith to anyone looking for reliable and excellent service.
Ultahost always has great support and almost every time fix the issues I encounter quickly.
Great Hosting, excellent pricing and great support.
Thanks also to all other team members who have always be of help at Ultahost Hosting Company.
Would recommend to anyone looking to change to a better hosting company.

Reply from Ultahost
The Best support Team I've worked with and today I'm here to Say a Big Thank you to Mr Chuka Okudo
Who just gave me a chance to keep going with my projects
Thank you and Thank you the entire ULTAHOST TEAM products and services
You are The Best

Reply from Ultahost
they answer everyone of my questions or requests with great response times. usually within several. minutes. the last request didnt take long as i'm learning about cs1.6 and made quite a few mistakes with addons . they went in 2 days ago and corrected all of my mistakes and my server os now up and running. fantastic support, they go the e tra mile for support. i am totally happy with this site and their assistance at every step. i would totally recommend this company for any of your hosting needs.

Reply from Ultahost
Alexis Gardner went far and above to solve my issues. Ultahost always has great support and almost every time fix the issues quickly.
Great Hosting, excellent pricing and great support.
Would recommend to anyone looking to change to a better hosting company.
Anderson Coleman fixed the issue with shelling in to my server. The UltaHost support guys are great and get things fixed in a very timely manner.
You need UltaHost if you want the best service provider out there.
Thanks Heaps Everyone at UltaHost

Reply from Ultahost
Dextor at Ultahost was very helpful and knowledgeable with what needed to be done and fixed my issue right away.

Reply from Ultahost
Ryan Brandon has given me so much assistance in keeping my server up and running. I have never had an issue that lasted 30 minutes after submitting a trouble ticket. I really appreciate their attentiveness and willingness to actually help with any issue you have.

Reply from Ultahost
The customer support person by the name Lucinei Magri was superb, professional, patient, courteous and experience with his job.
Ultahost as a company provides a platform to enable us run our business on online.

Reply from Ultahost

Reply from Ultahost
“I had a great experience! Anderson Coleman was professional, helpful, and made the whole process with my ytdlp update was smooth. Highly recommend!”
Thanks again for your support, it means a lot!

Reply from Ultahost
We faced ssl and domain issue in our hosting and HARY JOHNS resolved the issue and made our site live in short time..
Thanks team..
Regards

Reply from Ultahost
HARY JOHNS tnxs very much. You're done a really appreciative job

Reply from Ultahost
I would like to sincerely thank Gary Clarke for his outstanding support. He responded quickly, guided us through the process, and completed the Odoo setup with great professionalism. The service was smooth and efficient, and we truly appreciate his follow-up and dedication. Highly recommended!

Reply from Ultahost
I had a problem with my hosting and Anderson was very reactive and it was resolved in a few minutes.

Reply from Ultahost
Acquired 4 dedicated servers from them. Delivery time is within one day, very pleased by that. But where the service really shines is tech support — it's stellar. I've been having a weird SSH issue, most likely due to no fault of Ultahost or us, yet I couldn't connect to a very specific server.
Thomas V. Elbrus took it onto himself to aid me with that, I've been pestering the guy for two days until the issue was solved and the response was always rapid and on point. No kidding, seriously impressed and looking forward to do more business with them.

Reply from Ultahost
Anderson Coleman provided superb service by promptly adding a redirect rule to my .htaccess file. After confirming that he'd done so, I asked him to add a new redirect rule. Within minutes, Anderson added it and I saw that it worked well. Kudos to Anderson!

Reply from Ultahost
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.