Ultahost Reviews 871

First I did hate because I was busy with my things, but I absolutely love Ultahost! The service is top-notch, reliable, and affordable. Fast support Huge thanks to the amazing team behind the scenes who keep everything running smoothly. Special shoutout to Vernon Mason for the outstanding support and dedication. If you’re looking for quality hosting with great customer care, Ultahost is the way to go! Just don't ask pay & use it to get your work up & running 99.9% love the VPs features looking forward to upgrading the server to premium top notch, they should give user who review them here 1 month free bonus that would be awesome.

Rayn Brandon a L2 Support Tech was a WHIZ today, problem got sorted within minutes, with ease and even got me back to gaming in Minutes, not hours. Thanks much.

One of the best hosting company I have used. Their support team is the best, especially (Vernon Mason), they handle any server issue professionally and resolve issue on time. They communicate with you till issue is resolve. Their server uptime is topnotch.

Very good service, resolved in a timely manner, thank you very much for your attention

I absolutely love Ultahost! The service is top-notch, reliable, and affordable. Huge thanks to the amazing team behind the scenes who keep everything running smoothly. Special shoutout to Anderson Coleman for the outstanding support and dedication. If you’re looking for quality hosting with great customer care, Ultahost is the way to go!

They spam Reddit

u/AngeLink-Official posted spam on behalf of Ultahost to r/digitalnomad saying

"When people search for Top Managed VPS Hosting, the conversation often starts with CPU cores, RAM, and bandwidth.
Don't get me wrong, these specs matter. But in my experience working in the hosting industry, what separates a good VPS from a truly top-tier managed VPS is less about numbers and more about how the service feels day-to-day.
A quality managed VPS should be more like a partner than just a server rental. That means:
• Proactive monitoring - not just fixing problems after they happen, but preventing them in the first place.
• Genuine 24/7 support - actual engineers who can troubleshoot and resolve issues, not just read from a script.
• Scalability without downtime - because your business doesn't stop growing just to wait for a migration.
• Security that evolves - hosting threats change daily, so your provider should adapt faster than attackers.

At Ultahost, we've learned that uptime percentages and "unlimited" claims are table stakes. The real value is in giving clients peace of mind so they can focus on their business while we handle the complex, behind-the-scenes work.

So when you're evaluating the top managed VPS hosting options, look beyond the price and hardware. Ask yourself-will this hosting company feel like an extension of my team? If the answer is yes, you've found the right one."

Best service ever costumer support was very helpful

Thank you for your help Alex Cyan is very fast again and very successful, keep it up, super service

Great hoster! Prices are good but the most important is the support. Helps every time, fast and with problems which are not there business. I'm with this hoster over 6 month and I hope a long time more

Amazing service (VPS in my case), outstanding support, and overall a fantastic experience. Special thanks to the support team for going the extra mile. FAR better than any other hosting provider I've ever used.

be careful this is scam company , i order vds on 25/7/2025 after i received CPU & memory is very high without any operation i canceled the server after 15 min , they don't want give me refund ! SCAM company

My website contained a few pages criticizing the behaviour of someone who sent a DMCA email to Ultahost. Ultahost then terminated my services and denied all requests for a refund, even 8 days after the start of the service. Ultahost therefore reacted with what appeared to be, legal paranoia, and no desire to promote freedom of speech in the slightest. The VPS in South Africa was too slow in the network bandwidth/file transfer speed, often reaching as low as 50KB/sec, which I think was due to congestion somewhere along the line from there to my 1.2 Gig FTTP home network connection in the UK. The VPS in Switzerland was fast however.

I was refused any refunds even though my circumstances satisfied the requirements on their cancellation and refund policy page.

Their sales person simply invented a new rule: you have to have an active monthly billing cycle. Dishonest and deceptive.

I wanted to like Ultahost however it was unfortunately below average in performance on this occasion. I hope they continuously improve as they clearly have the technical capability, they only need the management desire.

James

DON'T BUY FROM THEM. THEY HAVE THE WORST IPS EVER ON THEIR VPS.

THEY ARE SCAM.

I used Ultahost for hosting an Ark ASA server. The server was very stable during my entire period of using their services. When reaching out to customer service and opening tickets, they were always very quick to respond and were very helpful. Ryan Brandon, Roland Smith, and Samuel Hall were the three Customer Support Staff members that I dealt with the most. Reasons such as how to manually roll back my server without having to open a ticket each time and assisting me with finding which add-ons I had installed which were preventing me from seeing the game on the main menu page. So thank you again to those staff members. I will happily come back to use Ultahost services again.

I cannot recommend Ultahost enough! From the moment I signed up, the level of service and support has been nothing short of exceptional. Special thanks to Thomas V. Elbrus, who assisted me personally—his professionalism, clarity, and dedication made everything so smooth and stress-free.

And it doesn’t stop there—Simon Madsen, Davis Nevin, Paul Hill, and Justin Smith have all provided amazing support along the way. Their consistent assistance and genuine care truly make you feel safe and valued as a customer.

Unlike many providers who take days to respond, Ultahost replies within minutes, always ready with clear explanations and real solutions. They make sure you fully understand what’s going on, offering the kind of clarity and reliability that’s rare in this industry.

Thank you very much, Thomas V. Elbrus, for setting the IP address for our VPS.

Thank you Harry Clark! This admin helped me to setup my site, thank you for everything

Great experience with Eric Smith. Very intelligent & quick. Thanks for your help.