Ultradecking Reviews 368

I used the teak cladding on the front of my garden room, easy to fit and looks great. Very happy and glad I chose this product over others that were over double the price.

Great company and followed up after I installed even did a weekend drop on missing items

Great product, finished off the outside of my flat! Colour is a great contrast for my windows and door

Very professional

Great product, fast and efficient service. Friends have commented how good the cladding looks!

Great product at a great price, easy to deal with and fast delivery

The quality of the decking is fabulous, we had some issues with the edging strips but that was dealt with promptly and professionally. Great service from ultra decking delivery could be better organised. I have used them twice now for decking projects for clients. I would recommend them every time.

Cheapest decking around for the colour and style I wanted, happy with the quality, managed to use my NHS discount so helped with the delivery price.

This company were extremely helpful and our decking was delivered very quickly. Even though part of the order was the wrong shade they were quick to rectify the problem.

Extremely expensive delivery
Purchased fence for 12.99 and delivery was £100

Originally bought this decking in 2020. The fitter I used purchased the decking as I specifically wanted this decking due to its good reviews and warranty. Decking was fitted in July 2020. It was great initially. However some 3 years later 2 planks have split, and 2 have blown. I asked our fitter to request replacements as they are under warranty. Well he was asked to supply photos of the initial installation, angles, height and loads of additional information. This was requested so that the company could avoid supplying replacement planks under the warranty. My fitter has purchased 4 new planks that have now been fitted. My fitter used all the components that Ultradeck provided. My fitter explained that the ultra decking spacers are too narrow and do not allow enough space for heat expansion. He showed me other spacers from other companies that allow more space between the planks. Our garden is south facing . Please be aware of this

Be careful, their delivery options are £100 or £60 (for a 2 weeks wait!) So if you are missing some spare parts you are stuck with going to Manchester for them or simply paying a hefty fine. Other decking providers I have worked with have very cheap or free delivery for small parcels.

I checked with them over the phone and they said 2 bags of fasteners would be good. Turns out I needed 3 but what should have been a cheap £30 addition may now cost £130 more (with little room on their end to help).

Pretty average. Like quite few reviews here had a delay for delivery which messed up planning. Said 7 days, was over a month.

Boards are cheaper but also of lower quality than others. All my boards have perpendicular scoring on them. Customer service say it is standard manufacturing. Looks like a manufacturing defect to me. You can see this zooming on the images on the website eg Walnut natural.

Ultimately cheaper than others but with lower quality. Ok if you accept that.

Fantastic service very fast delivery great product to use, would definitely recommend

After some research and samples delivered in super quick time I purchase grey composite Decking arrived within 2 days.
Fantastic quality products, at a great price, project nearly complete should look amazing,
Highly recommended

Very happy with the product , fantastic company.

Good price and quality
Nice people to deal with would recommend

I have ordered from Ultra Decking on 4 occasions, all delivered on time and kept me up to date. The products I have ordered included composite slatted cladding, decking and trim, all top quality. Jay in particular really helpful and knowledgeable. Highly recommend this company

As a DIYer they were the only ones that took the time to advise before purchasing, yes a lot was salesy but that's life. All arrived on time and correct at a busy time for them. Composite planks were bang on, trim was fiddly and the composite beams really warped but all done and looks great 5/5.

Excellent service and after service, with good prices for good quality product, excellent prompt delivery, even managing to arrange an earlier delivery than agreed with helpful and courteous delivery man. Well done.