Understood Care Reviews 262

Rachel is very concerned about my well-being. She was very helpful in trying to help me find assistance. She took up time with me and listened to my concerns.

Areizo, is the greatest help. She takes the time to help me understand everything. She doesn't just talk, she actually does the work it takes to help me. I didn't know what I was going to do until she came along.

Shay is very kind and compassionate. However she can work on her resourcefulness. Otherwise she is a great advocate.

Jesus has become my best advocate. He has really helped me a lot and I feel like he's an advocate that truly cares about helping people.

Ms eeneta is wonderful to me. She really cares about my health and more. I'm going through it right now, and I know she has a good ear and will get thing done for me.

Laura is very polite and efficient she listened to my needs and concerns she then jumped in and guided me to resources that I needed she is a angel and I highly recommend Laura to anyone Robert gilkey

My advocate Kathilynn has been very helpful
I appreciate her I have quite a few health problems so I am unable to work at the pace I would like but, I appreciate her patience and help
Looking forward to the outcome of the original reason I requested the services
Thank you in advance
T. North

Monay is doing a awesome job by trying to help me get the help I need with my gas and electric bill.

Tamia reminds me of my daughter, she is so attentive. Since she contacted me, I have felt that I finally had someone on my side. Her genuine concern is truly refreshing. Thank you.

TARA IS SO HELPFUL AND GOES OUT OF HER WAY TO GIVE ALL OF THE INFORMATION THAT I NEED TO HELP ME, I GIVE HER 10 STARS

Lorean has gone all the way out for me in as to filling out the application for rental assistance that I didn't and couldn't understand. She is now working on getting me assisted with March rent.

Renee is my Advocate and she spends time listening to my needs and finding the best solution possible. Highly recommend!

I am a 72 year old senior man that was starting to fall behind in all my bills n medi n food supplies n i applied for a senior Advocate, the next day Brianna a angel from heaven started helping me with pretty much all my issues and inside one week and a week end she kept plugging away n shot out 9 applications for low income senior housing n stuff n food n my utilities n it all is working out now n the pressure is way way off already . I used to have a wife help me with all those types of issues but she is gone now n boy o boy did I ever need the positive support I got from my savior Brianna it’s the best thing ever !!!!! She deserves a award for the patience n determination to help me thru all those hoops n firms n stuff n even calls for me n on a 3 way sometimes its great thank you for having a lady like her helping a old man !!!! You guys rock

Very attentive to my needs. Staff makes sure they check on you periodically. So if needs arrive in the interim they are aware of your needs.

Raquel went above and beyond every single time I spoke to her. I m eldetly now and really need help. She gets that and just does what it takes to help. That s unheard of in this day and age. She made me remember there is still hope in the world. I haven t felt that in yeats. Thank you so much,Raquel!

I am not having any problems. Great job 👏 👍

My casewoker was and is very helpful, knowledgeable, has ethics that is beyond any one I know she was so helpful i couldn't believe she was real she gave her all and then som morey

Jennifer was very caring and understanding. She listened to my concerns and what I needed help with. But, I haven't heard back from her, as of yet, on any solutions. I need help asap! Risk of utilities being disconnected!

My counselor is great she checking in with me periodically real great service