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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, helpfulness, and professional yet friendly approach. Many appreciate the detailed guidance provided throughout various processes, making complex tasks feel straightforward and stress-free. The customer service is frequently highlighted as outstanding, with people noting the team's efficiency, clear communication, and dedication to resolving issues promptly. Reviewers also found the overall user experience to be smooth and easy, often attributing this to the app and the comprehensive service received.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness and guidance... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the helpful and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently describe the service as... See more

Application

Clients share positive opinions on the app, with many expressing gratitude for the assistance received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've loved my time here at UniUpp. The staff, from day one has been incredibly supportive/pushing us to excel, inspiring and really feels like a FAMILY – everyone wants the students to succeed. I love... See more

Company replied

Rated 5 out of 5 stars

Uni Upp has been a true blessing on my journey to university. Their process is fast, smooth, and so well-organized—they genuinely take care of everything, making it all feel so easy. They pay attentio... See more

Rated 5 out of 5 stars

It's amazing and highly professional the way you're being treated with curtesy and kindness. Every single person I've spoken to from Dr Salman, Sadiya to mention a few.. have taken time to explain in... See more

Company replied

Rated 5 out of 5 stars

I rate UniUpp as a 5 star. I could even give them more above 5 star if it was available. They were truly amazing in handling my university applications to study BSc honours in Computing. They guided m... See more


Company details

  1. University
  2. Educational consultant

Written by the company

A Better Way Into University - we help learners across the UK secure their university spot regardless of background or qualification


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

UniUpp gives all the necessary supports…

UniUpp gives all the necessary supports and encouragement. Prompt response for any enquires. They displayed the professionalism attending to you.

Dr has quality experience to run the organisation, nothing is short of saying thank you for your support.

23 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind words! 🌟
We’re so pleased to hear that you felt supported, encouraged, and received prompt responses from our team. Professionalism and care are at the heart of what we do, and it’s wonderful to know this came across in your experience.

Your appreciation means a lot to us, and we’ll continue striving to deliver the best support possible. 💚

Rated 5 out of 5 stars

Uniupp is one of the best

Uniupp has been a great service helping me . They have been supporting me through the process .
I recommend for everyone to use uniupp

19 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind review! 💚
We’re delighted to hear that you found UniUpp supportive throughout the process. It means a lot that you consider us “one of the best” and would recommend our services to others. Supporting students every step of the way is exactly what we’re here for, and we’re so glad we could make a positive difference in your journey.

Wishing you continued success in your studies and beyond! 🌟

Rated 5 out of 5 stars

My experience with uniupp has been great

23 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your review! 🌟
We’re delighted to hear that your experience with UniUpp has been great. Supporting our students through every stage of the process is what we’re here for, and it’s wonderful to know you’ve had a positive journey with us.

Wishing you continued success in your studies and beyond! 🎓✨

Rated 5 out of 5 stars

Straight forward with no time wasted

Straight forward with no time wasted. Professional and thorough and they provide assistance every step of the way which is great. I would definitely recommend.

23 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your feedback! 💚
We’re so pleased to hear that you found our process straightforward, professional, and efficient. Supporting students step by step while saving them time is exactly what we aim for, so it’s wonderful to know we delivered that for you.

We truly appreciate your recommendation and wish you all the best in your studies! 🌟

Rated 5 out of 5 stars

Uniupp

Uniupp is one of the best.. I have been supported by the team an dr Salam since the day I applied just making everything so much easier such a lovely team am so grateful to be apart of it definitely recommend 5 * service

20 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for such a wonderful review! 🌟
We’re delighted to hear that you found the support from Dr. Salam and our team so helpful and that it made your journey much easier. It means a lot to us that you feel grateful to be part of UniUpp, and your 5-star recommendation truly motivates us to keep delivering the best service.

Wishing you every success in your academic journey! 🎓✨

Rated 5 out of 5 stars

Uniupp has been so supportive and…

Uniupp has been so supportive and patient with me. I am an older student and came into this scared as hell and second guessing myself but the assistance I have received i am so grateful for especially to a young lady called Sadiyah thanks again, God bless you

22 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind words! 💙
We’re truly glad that you felt supported and reassured throughout the process, especially as returning to education can feel overwhelming at times. We’re so pleased that Sadiyah was able to give you the patience and guidance you needed.

Wishing you all the best as you continue your studies — may your journey be filled with confidence and success. 🙌✨

Rated 5 out of 5 stars

This is what I needed

Uniupp gave me the opportunity bolster my CV with a degree in computing.

21 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind words! 🌟 We’re delighted to hear that your computing degree with UniUpp has helped strengthen your CV and opened up new opportunities for you. Wishing you continued success in your studies and career, we’re proud to have been part of your journey!

Rated 4 out of 5 stars

Uniupp helped me a lot

Uniupp helped me a lot, they’re very quick with their service. They helped me enrol onto a course, and I got an interview straight away. They helped me out with the interview questions, and now I have a place in university. Thank you

21 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your feedback! 🎉 We’re so pleased to hear that our quick support helped you enrol, prepare for your interview, and secure your university place. Congratulations on this big step — we’re excited to see all that you’ll achieve at university!

Rated 5 out of 5 stars

UniUpp will get you into uni

All the people at UniUpp who helped me were extremely friendly and encouraging. They helped me get into uni on a great course and I barely lifted a finger. Very grateful as this will help me do what I've always wanted and get my qualifications

21 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for sharing your experience! 🌟 We’re so glad our team could make the process smooth and encouraging for you. It’s wonderful to hear you’re now on a course you’re excited about — we can’t wait to see all the amazing things you’ll achieve with your qualifications. Congratulations on this next chapter! 🎓

Rated 5 out of 5 stars

Outstanding

Due to the help of uni upp I was offered into a university which I never even imagined I could succeed in.
I appreciate how patient and tranquil they were as well as how supportive they where every step of the way.

21 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your wonderful feedback! 🌟 We’re delighted to hear that our team’s patience and support helped you secure a university place you never thought possible. Your success is what drives us, and we’re so proud to have been part of your journey. Wishing you every success in this exciting new chapter! 🎓

Rated 5 out of 5 stars

Thank you Uni Upp

My name is Abdul Nsubuga, and I am excited to share that, thanks to Uni Upp, I have successfully applied to study Global Business and Entrepreneurship at university. Before I found Uni Upp, I was unsure about the application process, the entry requirements, and whether I even had the right profile for such a competitive degree.

From the very first consultation, Uni Upp treated me with respect, patience, and genuine care for my future. My Senior Academic Consultant carefully assessed my background, listened to my career goals, and gave me a clear, step-by-step plan to submit a strong application. They didn’t just give me generic advice – they tailored everything to my situation.

The Uni Upp team supported me through every stage:
• Course selection – helping me choose a programme that matched my passion for business and my long-term ambitions.
• Application preparation – ensuring my personal statement, supporting documents, and references were polished and competitive.
• Interview readiness – providing mock sessions and expert feedback so I could present myself confidently to admissions staff.
• Funding guidance – explaining available financial support and helping me apply for the right student finance package.

What impressed me most was their commitment to my success. They stayed in regular contact, answered all my questions promptly, and gave me honest, constructive feedback at each step.

16 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much, Abdul, for sharing your inspiring journey with UniUpp! 🌟 We’re thrilled to hear that you felt fully supported through each stage — from course selection and application preparation to interview practice and funding guidance. Your kind words about our tailored approach mean the world to us, as our goal is always to put students’ futures first and provide genuine, personalised support.

Congratulations on securing your place to study Global Business and Entrepreneurship 🎓 — such an exciting and competitive degree! We’re confident you’ll achieve great success, and we’re proud to have been part of your story. Wishing you every success as you begin this new chapter in your academic and professional journey. 🚀

Rated 5 out of 5 stars

Uniupp is the best agency.

Uniupp is the best agency.
I have never done something this smooth,
their support is everything
I usually don't write review but this one is just exceptional , I really appreciate you guys for making my uni admission very smooth. I will recommend this agency to both friends and families.
Thank you so Much uniupp.

20 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much, Elizabeth! 🌟 We’re truly honoured by your words and delighted to know your university admission process felt smooth and stress-free with our support. It means a lot that you found the experience exceptional and that you’d recommend us to friends and family. Congratulations on your admission 🎓 — we’re so proud of you and can’t wait to see all the amazing things you’ll achieve!

Rated 5 out of 5 stars

UNI UPP all the way

The UNI UPP team has been amazing and very supportive helping me with my application They are gentle and willing to answer any queries you might have. I was kept informed from the get go. I was a bit doubtful but UNI UPP help me to gain my confidence base on the support I have receive so far I would recommend UNI UPP to anyone. Thanks UNI UPP you have all been amazing.

19 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much, Vinnette! 🌟 We’re so glad to hear that our team’s support helped boost your confidence and kept you informed throughout the process. It means a lot that you’d recommend UniUpp to others — we’re honoured to be part of your journey and excited to see all that you’ll achieve at university. 🎓✨

Rated 5 out of 5 stars

It's really been amazing UniUpp are the real deal.

It's really been amazing. From the moment I stepped through the doors to register my application, the UniUpp team have been nothing less than nice, attentive, and supportive during the process. The team have guided me through the steps of the Application with patience and curiosity. I noticed this from the off. I really do feel that my journey through studying at the University will be enjoyable based on the support I've been given so far. Thank you UniUpp for the experience much appreciated. 5 Stars for sure.

18 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much, Colin! 🙌 We’re delighted to hear that your experience with UniUpp has been smooth, supportive, and encouraging from the very start. Our team is dedicated to guiding students with patience and care, so it’s wonderful to know this made a real difference for you. Wishing you every success at university — we’re confident your journey ahead will be a rewarding one! 🎓✨

Rated 5 out of 5 stars

My experience was excellent with Uniupp

Uniupp have been very helpful and everything was explained very clearly I would recommend them to anyone seeking University admission. Thanks to Uniupp for all the support and guidance given.

18 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much, Rohey! 🌟 We’re so glad to hear that our support and clear guidance made your university application journey smooth and stress-free. It means a lot that you’d recommend UniUpp to others — we’re honoured to have been part of your journey and wish you every success in your studies ahead! 🎓✨

Rated 5 out of 5 stars

Uni upp has been fantastic

Uni upp has been fantastic! They have gave me the confidence to actually get into uni . They helped explain every detail and reassured me if o ever had any doubts. I just got my acceptance letter and can’t believe at 40 I am finally going to uni !

18 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much, Cleopatra! 🌟 Your story is truly inspiring, and we’re honoured to have supported you on this journey. It’s amazing to see you achieve your dream of going to university at 40 — proof that it’s never too late to follow your goals. 🎓✨ We’re so proud of you and can’t wait to see all the wonderful things you’ll accomplish!

Rated 5 out of 5 stars

She was good at communicating…

She was good at communicating instructions and remained patient throughout the conversation.

15 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you, Blessing! 🌟 We’re so glad to hear that you found our communication clear and patient throughout your conversation. Providing guidance with care and understanding is always our priority, and we’re happy to know it made a difference for you. Wishing you every success on your journey ahead! 🎓✨

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