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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, helpfulness, and professional yet friendly approach. Many appreciate the detailed guidance provided throughout various processes, making complex tasks feel straightforward and stress-free. The customer service is frequently highlighted as outstanding, with people noting the team's efficiency, clear communication, and dedication to resolving issues promptly. Reviewers also found the overall user experience to be smooth and easy, often attributing this to the app and the comprehensive service received.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness and guidance... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the helpful and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently describe the service as... See more

Application

Clients share positive opinions on the app, with many expressing gratitude for the assistance received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've loved my time here at UniUpp. The staff, from day one has been incredibly supportive/pushing us to excel, inspiring and really feels like a FAMILY – everyone wants the students to succeed. I love... See more

Company replied

Rated 5 out of 5 stars

Uni Upp has been a true blessing on my journey to university. Their process is fast, smooth, and so well-organized—they genuinely take care of everything, making it all feel so easy. They pay attentio... See more

Rated 5 out of 5 stars

It's amazing and highly professional the way you're being treated with curtesy and kindness. Every single person I've spoken to from Dr Salman, Sadiya to mention a few.. have taken time to explain in... See more

Company replied

Rated 5 out of 5 stars

I rate UniUpp as a 5 star. I could even give them more above 5 star if it was available. They were truly amazing in handling my university applications to study BSc honours in Computing. They guided m... See more


Company details

  1. University
  2. Educational consultant

Written by the company

A Better Way Into University - we help learners across the UK secure their university spot regardless of background or qualification


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

They made my applying experience so…

They made my applying experience so easy and helped me every step of the way. They was easy to contact, and their communication was great. Couldn’t ask for anything better. Thank you.

8 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your amazing feedback! 🌟
We’re so happy to hear that your application experience felt easy and well-supported from start to finish. Clear communication and being available whenever needed are priorities for us, so it’s wonderful to know that made a difference. Wishing you every success as you move forward with your studies!

Rated 5 out of 5 stars

Amazing service

Amazing service

8 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your kind review! 💚
We’re so glad to hear you found our service amazing. Your feedback means a lot to us, and we’ll continue working hard to provide the same level of support to every student we help.

Rated 5 out of 5 stars

I was in a dead end when it came to my…

I was in a dead end when it came to my education physically and emotionally drained and wanted nothing more than to get into uni and continue my education to get me out of this hole until I contacted Uniupp in regard to this. They carefully guided me through my interview and helped me within the assessments getting me ready for them and also supporting me by writing answers that were guaranteed to get me through. I am incredibly thankful to especially Dr Salman who has been so compassionate, diligent and patient while motivating me along the way and doing most of the communication with the uni to ensure the best possible outcome to which I got into the uni successfully! Dr Salman has also helped me emotionally and I have felt so incredibly supported during this stressful time in my life. Please let this be your first choice in getting the support to get into uni as I am so grateful and blessed to have been supported int his way

6 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for sharing your powerful story and heartfelt words! 💚
We’re truly honoured that you trusted UniUpp during such a challenging time, and we’re delighted to hear that you felt fully supported both academically and emotionally. Your kind words about Dr. Salman mean so much — his dedication, compassion, and patience are exactly what we strive to bring to every student’s journey.

We’re so proud that you achieved your goal of getting into university, and we wish you every success as you continue your studies. Your resilience is inspiring, and we’re grateful to have been part of your journey.

Rated 5 out of 5 stars

It's amazing and highly professional…

It's amazing and highly professional the way you're being treated with curtesy and kindness. Every single person I've spoken to from Dr Salman, Sadiya to mention a few.. have taken time to explain in details and guide me through the admission process. Well-done and thank you.

3 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind and thoughtful review! 🌟
We’re delighted to hear that you experienced professionalism, courtesy, and kindness throughout your journey with us. Your appreciation for Dr. Salman, Sadiya, and the team means a lot — they are dedicated to making sure every student feels fully supported and informed every step of the way.

We’re so proud to have been able to guide you through the admission process and wish you every success in your studies ahead!

Rated 5 out of 5 stars

University Placement

I have found the support extremely helpful whilst applying for my first time at university to study Health and Social Care. The guidance has not only given me confidence in the application process but has also continued to support me as I prepare to start my studies. Balancing work, family life, and education can be challenging, but this ongoing support has made the transition much easier and has encouraged me to stay focused on my goals.”

17 July 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your thoughtful review! 💚
We’re so pleased to hear that our support has helped you feel confident in the application process and continues to guide you as you prepare for your studies in Health and Social Care. Balancing work, family, and education is no small task, and we’re honoured to have made that transition smoother for you. We’re inspired by your dedication and wish you every success as you begin this exciting new chapter!

Rated 5 out of 5 stars

They was a lot of help they helped me…

They was a lot of help they helped me will literally the whole application process

2 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind feedback! 💚
We’re delighted to hear that you felt supported throughout the entire application process. Our goal is always to make the journey as simple and stress-free as possible, so it’s wonderful to know that our team’s help made a real difference for you. Wishing you every success in your university studies!

Rated 5 out of 5 stars

My experience with Uniupp has been…

My experience with Uniupp has been brilliant. The staff have been very helpful and supportive throughout the application process. Thank you very much Uniupp.

3 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your wonderful review! 💚
We’re delighted to hear that your experience with UniUpp has been brilliant and that our team’s support made the application process smoother for you. Your kind words mean a lot, and we’re so proud to have been part of your journey.

Rated 5 out of 5 stars

This Team is Top Tier

This Team is Top Tier,

The level of support, clear, precise information and communication I have received from this team is incredible.

I was completely unsure about where to start with applying for my university degree also just completely nervous about the process etc.

The team made the process so easy and smooth , now been admitted to uni to pursue my Law degree which I’m super excited and passionate about.

Thanks to Every single member of this Team .
Seriously great work you all are doing.

Will recommend one hundred percent.

3 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your incredible review! 🌟
We’re absolutely delighted to hear that our support, guidance, and communication made such a difference in helping you secure a place to study Law. It’s inspiring to see your excitement and passion for your degree, and we’re honoured to have played a role in your journey. Your recommendation and appreciation for the whole team mean the world to us — we’ll continue working hard to give every student the same top-tier experience.

Wishing you every success in your studies and future career in Law! ⚖️✨

Rated 5 out of 5 stars

Efficient and really helpful team.

27 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your kind review! 🌟
We’re so glad to hear that you found our team efficient and really helpful. Providing clear, supportive, and timely assistance is what we strive for, and it’s great to know that came through in your experience.

Rated 5 out of 5 stars

Amazing

the staff are very helpful! My experience with this company has been very stress-free and it's been very good.

2 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your lovely review! 🌟
We’re delighted to hear that your experience with us was stress-free and positive, and that our staff were able to be so helpful along the way. Making the process smooth and supportive is always our goal, and it’s great to know we achieved that for you.

Rated 5 out of 5 stars

First class support from beginning to end

Really supportive, giving clear constructive assistance. I Would highly recommend 👌

25 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your wonderful feedback! 🌟
We’re so pleased to hear that you felt supported from beginning to end, and that our guidance was clear and constructive. Your high recommendation means so much to us, and we’ll keep working hard to give every student the same first-class experience.

Rated 5 out of 5 stars

I love how the team is very helpful and…

I love how the team is very helpful and is by your side throughout the whole experience… they make sure you are ready for the interview and advise alot of great stuff

1 September 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind review! 💚
We’re delighted to hear that you felt supported throughout the whole process and that our team was able to help you prepare confidently for your interview. Being by your side and giving the right advice is exactly what we aim for, so it’s wonderful to know it made a difference for you.

Rated 5 out of 5 stars

Such amazing people helped me through…

Such amazing people helped me through the whole journey, reassured me were so patient and always came with solutions and made sure I got exactly what I wanted and needed.

29 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your lovely review! 🌟
We’re thrilled to hear that you felt supported and reassured throughout the journey. Patience, clear solutions, and making sure students get exactly what they need are core to what we do, so it’s wonderful to know that came through in your experience.

Rated 5 out of 5 stars

UniUpp was great choice

UniUpp were very helpful and patient throughout the whole process which made me confident and and secure to go ahead and go back to study.
Couldn't be more thankful to them.

29 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind words! 💚
We’re delighted to hear that our support and patience helped you feel confident and secure in taking the step to return to your studies. Your trust in UniUpp means a lot, and we’re so proud to have been part of your journey back into education.

Rated 5 out of 5 stars

Was very helpful and detailed in…

Was very helpful and detailed in preparation before and the during the process.

27 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your kind review! 🌟
We’re so glad to hear that you found our support helpful and detailed throughout the preparation and process. Ensuring that every step is clear and well-supported is exactly what we aim for, and it’s wonderful to know it made a positive difference for you.

Rated 5 out of 5 stars

They were very helpful in every single…

They were very helpful in every single way possible everyone was friendly and very welcoming i would recommend this to anyone

28 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your wonderful review! 💚
We’re delighted to hear that you found our team helpful, friendly, and welcoming throughout your journey. Your recommendation means a lot to us, and we’re proud to have provided the support you needed every step of the way.

Rated 5 out of 5 stars

The team was very useful and efficient

The team was very useful and efficient. Especially Sadiya. She helped me with the application process. Thank you.

28 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind feedback! 🌟
We’re glad to hear that you found our team efficient and helpful, and we truly appreciate your special mention of Sadiya. She’ll be so pleased to know her support made a positive difference in your application process.

Rated 5 out of 5 stars

From the moment I started my journey

From the moment I started my journey, Uniapp has been supporting me with application and have answered all my questions. The team is friendly and easy to talk with and very knowledgeable and patient with me. Thank team for being there for me 🙏🏼

26 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you for your heartfelt review! 💚🙏
We’re so glad to hear that you felt supported right from the beginning of your journey. Our team always strives to be friendly, approachable, and patient, so it means a lot to know that made a difference for you. We’re honoured to have been by your side through the process and wish you every success in your studies ahead!

Rated 5 out of 5 stars

With good help we all can

I have applied for the un last week, the staff willing to help me the first day I was so really scared, they encourage me they supported me they reminded me that i can they build up my confidence , thank you so much. I really appreciate.

19 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much for your kind words! 💚
We’re so glad to hear that our team was able to encourage and support you from the very first day, helping you to build confidence and move forward with your university application. Taking that first step can feel scary, and we’re proud that you trusted us to guide you through it.

Wishing you all the best as you begin this exciting new chapter in your studies!

Rated 5 out of 5 stars

EXCELLENT AND THEY TREAT YOU WITH…

EXCELLENT AND THEY TREAT YOU WITH RESPECT ALWAYS IN TOUCH WITHOUT UNNECESSARY DELAY THEY TRAINED AND PREPARED YOU FOR INTERVIEW AM VERY HAPPY 100 PERCENT 💯 THANK YOU ALWAYS I APPRECIATES I AM RUKAYAT OLADOGBA.

23 August 2025
Unprompted review
UniUpp logo

Reply from UniUpp

Thank you so much, Rukayat, for your wonderful review! 🌟
We’re truly happy to know that you felt respected, supported, and well-prepared for your interview. Being there without delay and making sure our students are confident every step of the way is what we always strive for. Your kind words and appreciation mean the world to us!

Wishing you every success as you continue your academic journey. 💯✨

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