upkeepyoga Reviews 

Terrible delivery tracing system...

I haven't get my order after 3 weeks....and they can't even tell me where my order is now....Only give you a tracing number that keep saying it is pending..... .

Don't buy things from this website only if you want to get it in your next life...

Horrendous customer service.

It seemed I had accidentally purchased an item (it shoves a recommended item in your face upon checkout, I assumed it was related to the item I actually wanted.) I immediately after paying for both items, contacted customer service to have them not process the unwanted item.

I heard nothing for three days. I sent another e-mail in the morning. Nothing. Later that day however, I got an e-mail to say that both items had been processed and had been delivered. Again, I contacted customer services. This time I got a reply and was told it was now too late to remove the item. They suggested to decline accepting the package in order to get a refund. I replied with the assumption that the item I actually do want will surely be packaged with the item I don't want, so turning it away doesn't help me. I've never had a reply from them since after contacting them at least once every day. This was 5 days ago.

Absolutely terrible website, staff and service.

Wenn es möglich wäre, würde ich am liebsten diese Sterne auch noch abziehen. Ich habe für fast 40 ¢ eine Yoga-Uhr bestellt. Die wurde geliefert als `Bastel-Paket´: anscheinend soll man diese Uhr selber zusammenzubauen.... Ich habe die Uhr - so wie beauftragt in der Mail/Reklamation - zurückgeschickt zum Lager in China, dafür fast 10 Euro Versandkosten bezahlt. Bis heute: keine Reaktion, kein Refund, nix...
Ich kopiere hierunten die Mail und empfehle alle Interessenten keine Ankäufe hier zu tätigen 👎🏼

Dear Upkeepyoga-Team,

At the 11. July I contacted you concerning the return shipping of the Yoga Clock.

You did not answer my email. WHY NOT?
No reaction to a serious complaint which you apparently do not consider important...
Therefore I have to express my feelings of deep disappointment!!! Again!
I payed you almost 34 Euros for a this article and I returned it to your address in China for another 8,50 Euros.
I urgently ask you to - at first - answer my complaint, and - secondly - refund my money. Please make sure that this situation creates negative publicity for your company. If you want to do serious business in Europe, in Germany, or anywhere in this world, you have to keep your promises. Also wenn your business is located in China.

Maybe you consider us Europeans as so far away that we do not care about getting our money back… then you are very very wrong.

Waiting for your answer
CvA

this is a legit company and have ordered many items already. I give them 5 stars for awesome services :)

Great support, amazing products and services, fast delivery and safety package. Received orders without any hassle. I recommend!

I received my order, its well packed and delivered quick. The watch is as described. Thank you!

This would be my second time posting a review for this company and I'm loving it! Why? I ordered again from them but this time with different product - water bottle. I love how it looks (fancy) and it is very durable. I used to bring it with me when I hit the gym. You always never fail me with my expectations. Thumbs up for the second time and I guess, more to come! ;)

you deserve a five star :) squishy animals are so great!!!

I recommend this shop. Customer care is great. Delivery is good. Products came safe and quality. Nice shop!

ordered multiple items and have received them all. this is definitely a trusted website

A++ seller! Fast shipping and i got exactly what i ordered! Will highly recommend to friends and family..thank u upkeepyoga and keep up the good work!

Can contact support and very kind and responsive! All items came in safe and sound!

Genuine site. Based on experience. Customer support supports and kind. Received my items, all of them safe and sound. Refunded 1 item that i returned. So all is swift.

Great delivery fast and safe. Item arrived door well packed and came in 17 days, thats earlier than promised (depend on location maybe) but I recommend!

Better! Upkeepyoga has been improving. Ordered several times from this company already and they are improving. Much faster delivery now, package are way packed better than before. Also the customer support is improving, much faster responses than before. Now recommend!

great product and fast delivery. thankyou so much upkeepyoga friends!!

Gracias! I am please to receive my order. Fabric is nice, and comfortable fit!

My experience with them is good. All items arrived so i can say they are a serious business. So for me, site can be trusted.

Very kind customer support. Package came 3 weeks as promised. Package came with protection and as expected. Have done excellent job. Genuine store!