UrbanFlowers Reviews 28

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The bouquet I chose was stunning. The flowers were fresh, vibrant, and arranged with such care and creativity. It was clear that the florists at UrbanFlowers take great pride in their work. The bouq... See more

Company replied

Rated 5 out of 5 stars

I always use UrbanFlowers whenever I am in the need of flowers for a special occasion. The flowers they deliver are exactly what you see in their advertisements. The staff really cares about your orde... See more

Company replied

Rated 3 out of 5 stars

I have ordered from them before and all was ok but today my girlfriend was supposed to receive a bouquet for Valentines day at a scheduled time slot but they arrived three hours late

Rated 5 out of 5 stars

This was a congratulations wish gift for my cousin, she completed her chemotherapy treatment. I had heard about UrbanFlowers and waited for the perfect occasion to place an order, and this was it. The... See more

Company replied

Company details

  1. Florist

Written by the company

UrbanFlowers is a company that offers flower delivery in Bangkok, dedicated to brightening lives with the beauty of blooms. Our exquisite floral arrangements are meticulously crafted, using only the freshest flowers sourced locally. With a commitment to exceptional customer service, we ensure prompt and reliable deliveries, making every occasion more memorable. Whether it's a romantic gesture, a heartfelt message, or a token of appreciation, UrbanFlowers adds a touch of nature's elegance to your moments. Trust us to deliver smiles, one bouquet at a time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service and Gorgeous Flowers

I needed flowers last minute for my mom's birthday, and UrbanFlowers delivered within hours. The arrangement was even more beautiful in person than online, and my mom was thrilled. Will definitely order again!

2 October 2024
Unprompted review
Rated 5 out of 5 stars

The Best Flowers Shop in Bangkok!

I ordered a bouquet for my friend's birthday, and she was thrilled! The flowers were vibrant, elegantly arranged, and looked exactly like the pictures on their website. I'll definitely be using UrbanFlowers again.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

The Best Customer Service Ever.

Not only does UrbanFlowers have the most prettiest flowers and cake , They have amazing customer service. Thank you so much team!

28 August 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Charles thank you soo much for your review means the world to us.

Rated 5 out of 5 stars

I ordered cake and flower for my sister…

I ordered cake and flower for my sister Birthday, Not only was it delivered timing the arrangement was incredible. The cake was fantastic and I'm extremely happy. I would highly recommend them for any occasion and I'll definitely be a consistent customer.

25 August 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Caldwell thank you so much we are very happy that you are pleased with our cake and flower delivery. Thank you

Rated 5 out of 5 stars

Flowers looked great

Flowers looked great! Lillies were huge and vase were simple and elegant. Appreciated UrbanFlowers. Recipient loved them and delivery went great.

24 August 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Thank you soo much we are super happy that you are happy with your flower delivery.

Rated 5 out of 5 stars

This was a congratulations wish gift…

This was a congratulations wish gift for my cousin, she completed her chemotherapy treatment. I had heard about UrbanFlowers and waited for the perfect occasion to place an order, and this was it. The Urban Flowers and cake was just wonderful. More stunting than I imagined. She was speechless. Thank you for a wonderful experience.

14 August 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Thank you so much Gabriel we are happy you are happy

Rated 5 out of 5 stars

I always use UrbanFlowers whenever I am…

I always use UrbanFlowers whenever I am in the need of flowers for a special occasion. The flowers they deliver are exactly what you see in their advertisements. The staff really cares about your order and they strive to make great suggestions. I have used UrbanFlowers for over the years and I have never been disappointed. I highly recommend UrbanFlowers for any floral needs you may have.

16 August 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Emma thank you this means the world to us. Thank you for your amazing review!

Rated 5 out of 5 stars

Fast delivery always

Fast delivery always, Fresh Flowers and amazing support. I will choose UrbanFlowers again and again, They are reliable.

13 August 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

James you are the best, thank you for your amazing review it means the world to us.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! I ordered flowers for my mother's birthday and she was so happy with the beautiful arrangement.

3 August 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Thank you John

Rated 5 out of 5 stars

Amazing!

I placed 5 bouquets from this place and i bet on I would not got any astonishing look than this price in Bangkok… period

22 July 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Thank you so much for your amazing review! We're thrilled to hear that you loved your flower delivery with us. you are the best!

Rated 5 out of 5 stars

The best choice for me

The bouquet I chose was stunning. The flowers were fresh, vibrant, and arranged with such care and creativity. It was clear that the florists at UrbanFlowers take great pride in their work. The bouquet not only met but exceeded my expectations.

Additionally, their delivery service was prompt and professional. The flowers arrived on time and in perfect condition. It was the perfect gift for my friend's birthday! ohh thank you so much

22 July 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Thank you so much for your lovely review, Pornpimol Kulab! We're delighted to hear that you found your bouquet stunning and that it exceeded your expectations. Our florists take great pride in their work, and it’s wonderful to know their care and creativity shone through.

Warm regards,
The UrbanFlowers Team

Rated 5 out of 5 stars

What I like about UrbanFlowers is they…

What I like about UrbanFlowers is they are really friendly and helping me placing the order until the last process yet the delivery is really face and flower packed with a nice packaging. Will recommend to my friends for sure !!

21 July 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Alice thank you sooo much for your positive review. We are super happy that you are happy with your flower delivery. You are the best!

Kind regards

The UrbanFlowers Team

Rated 5 out of 5 stars

I usually not make reviews but I felt…

I usually not make reviews but I felt this time I need to tell you this little nice story.
Hav a gf since 1 year back in Bangkok, arrived home to Sweden last Thursday. When we was one month together we talked about engagement but she felt it was to early and I did not had met her mother. Saturday I through Urban Flowers sent a bouquet “Girl on Fire”. At Sunday she called any told she had talk to the family and we will be engaged as soon as possible and maybe a marriage next year.
Thank you Urban flowers!!!
Patrik from Sweden (Customer no 1366)

13 July 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Dear Patrik,

Thank you for sharing your beautiful story with us. We are incredibly honored to have played a small part in such a special moment in your life. Your journey from Sweden to Bangkok and your thoughtful gesture with the "Girl on Fire" bouquet truly touched our hearts.

It's wonderful to hear that your bouquet helped spark such a meaningful conversation and brought you closer to your engagement and future marriage. Stories like yours remind us why we do what we do.

We wish you and your fiancée all the happiness in the world and look forward to being a part of your future celebrations. Thank you for choosing UrbanFlowers and for sharing your joy with us.

Warmest wishes,
The UrbanFlowers Team

Rated 5 out of 5 stars

UrbanFlowers has one of the Best Roses…

UrbanFlowers has one of the Best Roses and best costumer service. I would not recommend a better service than them! 10/10

24 June 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Dear Ebizzy,

Thank you for your fantastic review! We're delighted to hear that you enjoyed our roses and had a great experience with our customer service. Your recommendation and perfect score mean a lot to us.

We look forward to continuing to provide you with beautiful flowers and exceptional service. Thank you for choosing UrbanFlowers!

Best regards,
The UrbanFlowers Team

Rated 5 out of 5 stars

UrbanFlowers never disappoints

UrbanFlowers never disappoints. There flowers are always fresh and beautifully arranged. They are my go to and has been for years.

26 June 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Dear James,

Thank you so much for your kind words and loyalty. We're thrilled to hear that UrbanFlowers has been your go-to florist and that our fresh, beautifully arranged flowers have consistently met your expectations.

Your continued support means the world to us, and we look forward to many more years of bringing you joy with our arrangements.

Warm regards,
The UrbanFlowers Team

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate, flowers arrived on time and absolutely beautiful arrangement. I sent these as a gift for my sister's birthday. I have never used UrbanFlowers before but now I'm a fan! Great job! I will use you all again.

27 June 2024
Unprompted review
UrbanFlowers logo

Reply from UrbanFlowers

Dear Betty,

Thank you for your wonderful review! We’re delighted to hear that you found our website easy to navigate and that the birthday flowers for your sister arrived on time and beautifully arranged.

We're thrilled to have gained a new fan in you and look forward to serving you again in the future. Thank you for choosing UrbanFlowers!

Best regards,
The UrbanFlowers Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look