Urban Heating & Plumbing 

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Rated 5 out of 5 stars

Will did an excellent job installing air conditioning in our house this summer. Great communication, competitive price and really neat and tidy work. Would definitely recommend

Rated 5 out of 5 stars

We had a leak in our boiler that left us without hot water — a serious issue with a toddler and a pregnant wife at home. It was crucial to get it fixed quickly and affordably. Will went above a... See more

Rated 5 out of 5 stars

Woke up to soaking wet carpet and dripping water from the ceiling, water supply to shower pump in the loft had burst. Messaged Will via WhatsApp and he was there within the hour and the leak was sorte... See more

Rated 5 out of 5 stars

Business owner, Will, gave me clear understanding of what we needed to fix our heating system. On arrival, a full briefing on what was going to happen and when ,complete with constant updates. He... See more


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6 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Quality and Professionalism

We contacted urban heating & plumbing when we had a gas leak, after I found them on the gas safe register. However we were so impressed with their professionalism that we got them into do a load more work (we’d just done a full refurb and had problems with the heating and plumbing). Will came in to consult and give us advise, and we then engaged them to do a load of plumbing fixes, commission the full heating system (including 2 boilers and 2 hot water tanks), and connect a load of our drainage pipes into the main waste water. We’ve had well over 30 different trades professionals in our property as we’ve refurbed over the past 6months, and I can confidently say Will was by far the best we worked with ! Highly recommend.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous service received from Will

Fabulous service received from Will. Arrived very promptly when needed to assess a boiler problem, gave the quote quickly and did the job at the arranged day and time to suit us. The final price even came in slightly lower than the quote due to a reduction in the price of the part. We will definitely use again and will highly recommend to others.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Came round on time. Took the time to do the job properly. Excellent.
The guy in question was Will Eastman. Well done Will.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Superb service from Will and Mo

Superb service from Will and Mo. We needed a new boiler and Will advised a combi boiler would suit our needs. The new boiler was fitted in just over a day. They were really polite and tidy and we are super pleased with the end result. We finally have decent water pressure! Thank you Will. Recommended A*****

10 April 2025
Unprompted review
Rated 4 out of 5 stars

Fan replacement on an old boiler

Will came round explained what was wrong with the boiler. He sourced the part that was needed and came back promptly to complete the job. He was friendly and efficient. Will get him back for any future jobs.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Boiler and underfloor heating service

Will came round to service our boiler and underfloor heating. He was punctual and he did a brilliant and efficient job. He was nice enough to explain the process, which gave us more reassurance that he was doing a top job. He recommended work we can have done later down the line to extend the life of the boiler but was not pushy to have it done right away which I really appreciate. All in all Will did a top service and would strongly recommend for anyone needing a gas engineer in the south east Essex area!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent job!

Excellent service:- friendly, professional, and took the time to do the job right without rushing. So glad to have found someone we can trust. Would definitely recommend!

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Confidence and honesty

William provide us a very good service with trust and clarity. This is not 1st to.e we csll hom and always he is honest and sort the issue.
It was lack.of hot water. Orher plumber also visit and dis not manage, Will came and sorted, it was a block in the tanque and not in the boiler. Im very pleased with his service.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

I just wanted to drop a quick note to…

I just wanted to drop a quick note to say a big thank you for the fantastic service! The boiler service went smoothly, and I really appreciated your thoroughness and professionalism.

Also, I can’t thank you enough for helping out with the dishwasher issue, especially since it wasn’t planned. It really saved me a lot of stress, and your willingness to jump in and sort it was truly above and beyond!

Thanks again, and I’ll definitely be recommending you to others.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

leaking toilet

We had a leaking toilet and Will was quick to help us out. From start to finish Will was professional and polite and most importantly fixed the problem in quick time, leaving everything clean and tidy when the job was complete. I would definitely recommend Will from Urban Heating & Plumbing.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Great

Will has been helping us with all our plumbing needs for 3 years now, he is professional and thorough and would recommend him!

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Came home from work to a very leaky…

Came home from work to a very leaky sink in our garden room. I phoned Will who told me what I could do before he arrived. Great service, arrived when he said he would and very reasonable for a very out of hours visit. Would highly recommend!

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service and quality work

Had an emergency where i had drilled into a pipe. Rang up Will and explained the problem gave me confidence over the phone he could sort and was at my house in 30 mins. problem was fixed with no fuss quickly and in a friendly manner and for a reasonable price. Will be using for any future plumbing needs. Thank you!

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Christmas Miracle

Excellent service. In technical terms he came out at a moments notice on a Friday evening and got my 92 year old dad's oil fired boiler going after it had had a glitch. Very friendly, helpful, efficient and left the place spotless. Highly recommended.

10 January 2025
Unprompted review

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