Otrium 

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See what reviewers are saying

Rated 1 out of 5 stars

Half of my order was never delivered, I also got some random things in my box that I never ordered. Unable to contact customer service, no response on instagram or over the phone. Website now does not... See more

Rated 5 out of 5 stars

Who knew there was such a great way to purchase name brand, high quality clothes affordably, with beyond expectation customer service? Love love love what I bought, and on items that didn’t fit, there... See more

Rated 5 out of 5 stars

Love this site. Higher quality brands with incredible prices. It’s now my go to 100%. One disclaimer but far from a deal breaker; temper your expectations on the shipping dates. They seem to run 3-4 d... See more

Company replied

Rated 5 out of 5 stars

As a 61-year-old Grandmother, I'm always looking for gifts for my daughters and granddaughters. I ran across the Otrium site by accident, and what a find! The prices are incredible for the high-cali... See more

Company replied

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am delighted to have discovered…

I am delighted to have discovered Otrium. It carries several of the conscious brands I've wanted to buy from but was waiting to save up for -- now I can buy so much more from the brands I love! I am so excited and loved my first order.

12 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Christine,

Thank you for your review. We're glad to read that you have been able to find great deals on some favorite brands! We can't wait to see you shopping again.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Great website

Great website! Awesome prices on great brands.

11 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Gina,

Thank you for your review. We're glad to read that you have been able to enjoy the great selection and prices that we offer.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Highly recommend

Amazing and quick service! Highly recommend! App is user friendly and easy to filter and find the best products.

9 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi NB,

Thank you for your review. We're glad to read that you've had a great experience shopping with us.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Great all around

Great service, great product, great price. Thank you

15 March 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Jens,

Thank you for your review. We're glad you enjoyed the service and product selection that we have to offer!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

I love everything I've purchased on…

I love everything I've purchased on this site! So glad I stumbled on it! Great find!!

8 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Kendra,

Thank you for your review. We're glad to read that you have been able to find multiple great deals! We can't wait to see you shopping again.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

great designer selection with boutique…

great designer selection with boutique brands - love this site!

8 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Deborah,

Thank you for your review. We're glad you were able to enjoy the brand selections along with the great deals we offer!

Kind regards,
Team Otrium

Rated 1 out of 5 stars

I ordered paige denim size 28

I ordered paige denim size 28, they send me 27. So I followed the instructions for return and drop FedEx. It's been a month since March. Now it's April I never heard any email for refund.

10 March 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Teresa,

Thank you for your review. I'm sorry to read that you have had a less than satisfactory shopping experience. A customer service representative will reach out to you if you have not done so already.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Incredible Store!!!!This is my first time shopping with…

This is my first time shopping with Otriium. I had been searching for this merchandise high and low. I somehow stumbled across Otrium on Facebook.
I’m so glad I discovered you.
Shipping & Prices was incredible.
I was so happy with your service.

4 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Messy,

Thank you for your review. We're glad you were able enjoy your entire shopping experience! We can't wait to see you shopping with us again.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Very Good Deal and Fast Free…

Very Good Deal and Fast Free Delivery!!!
Love This Website and Fully Recommended !!!

5 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Ming,

Thank you for your review. We're glad you were able to benefit from the great deals and fast shipping!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Amazing prices

Amazing prices, fast shipping and truly fabulous merchandise!!!!!!

20 March 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Gail,

Thank you for your review. We're glad you were able to benefit from the great deals and brands that we have available.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Amazing "steals" and super fast…

Amazing "steals" and super fast shipping!

4 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Jaye,

Thank you for your review. We're glad you were able to enjoy the fast shipping and the great deals we offer!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Over all fantastic outlet

Great selection. Excellent discounts. Fast free shipping. Return policy and ease.

1 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Farhaan,

Thank you for your review. We're glad to read that you are able to enjoy the great discounts and selection that we offer!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Great prices on designer items

Great prices on designer items. I love that they put the sizing chart for each brand on the item pages. That's so incredibly helpful. The return process is super easy as well.

4 April 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Sunny,

Thank you for your review. We're glad you were able to benefit from the great brands and designers that we offer!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

I have placed a few orders with Otrium…

I have placed a few orders with Otrium and I am confident to recommend the site. Authentic and genuine quality goods. I have purchased several handbags, dresses, casual wear, active wear and jackets and been happy with every purchase. Extremely fast shipping. I only had to return one jumpsuit once and it was a breeze. I now go to Otrium to find brand name goodies for a LOT less than retailers offer. Always find some gems there.

13 March 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Beba,

Thank you for your review. We're glad to read that you have been able to find multiple purchases at great deals to fit your neeeds! We can't wait to see you shopping with us again.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Great collection of clothing brand

Great collection of clothing brand! Easy access to hundreds of brands and easy return!

29 March 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Lin,

Thank you for your review. We're glad you've been able to benefit from our wast brand selection.

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Easy shopping experience

Easy shopping experience, quality items as described, no issues at all.

13 March 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Nora,

Thank you for your review. We're glad you were able to benefit from the great selection of items we offer with ease!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

Good customer service

Good customer service, fast delivery and returns.

23 March 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Marilee,

Thank you for your review. We're glad to read that you are happy with the customer and shipping service you have received!

Kind regards,
Team Otrium

Rated 5 out of 5 stars

such a hidden gem

such a hidden gem! I love that I can get the products from Faherty I love at a fraction of the price. I would love for Otrium to start selling home decor/furniture next!

12 March 2023
Unprompted review
Otrium logo

Reply from Otrium

Hi Jeff,

Thank you for your review. We're glad you were able to benefit from the great deals we offer at Otrium!

Kind regards,
Team Otrium

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